Can't complain about this company. Amazing stuff, from my 1st consultation to taken delivery at home for the medication took less than two weeks. Very happy customer, thank you so much. Dean
Company replied
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Elle was very helpful patient kind knowledgeable and extremely supportive But above all amazing and professional at all times,, This company is the best making my life so much easier; pain and s... See more
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Five stars for Alternaleaf. The onboarding process is streamlined and user-friendly, making it very easy to get started quickly. The staff members are clearly well-trained and helpful, providing clear... See more
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Absolutely fantastic from start to finish 😎 just had my follow up appointment and discussed medication moving forward and everything made sense and within my budget!! Ignore negative feedback, it’s... See more
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Company details
About Alternaleaf
Written by the company
Alternaleaf is leading the way in medical cannabis in the UK, and our mission is to improve the lives of all who need it.
We’re here to make access to medical cannabis straightforward, safe, and supportive—for everyone who qualifies. Whether you're living with chronic pain, anxiety, PTSD, or another long-term condition, we believe that high-quality care and personalised treatment plans should be within reach.
We work with some of the most experienced doctors in the UK—GMC-registered and specially trained in prescribing medicinal cannabis. Our clinicians take the time to listen, understand your condition, and build a treatment plan that’s tailored to you.
The process is simple:
Start with a free 30-second eligibility check. If you're eligible, you can book an online consultation—no GP referral required. Prescriptions are delivered discreetly and securely to your door.
We offer clear, flexible pricing with no hidden fees.
Choose a £10/month membership that includes all required consultations, or opt for pay-as-you-go at £39 per appointment. And if you're not eligible, you won’t be charged.
Our dedicated Patient Care Team is on hand to guide you at every step, ensuring you feel informed, supported and empowered—whether you’re new to medicinal cannabis or looking for a better clinic experience.
Alternaleaf is here to change lives—one patient at a time.
Contact info
140 Wharfedale Road, Winnersh Triangle, RG41 5RB, Reading, United Kingdom
- 01283 244025
- hello@alternaleaf.co.uk
- alternaleaf.co.uk
4.5
Excellent
5K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great people always happy to help…
Great people always happy to help really easy and fast had everything done within 13 days
May 5, 2026
Reply from Alternaleaf
Hello Louie, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Helpful and friendly
Helpful and friendly. I had no idea until recently that you can get medical cannabis!! Thankyou so much!
May 6, 2026
Reply from Alternaleaf
Hi Sharon, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
5 stars
In my experience, every member of staff i was in contact with was professional, attentive, honest and most helpful.
Don't be afraid to ask questions.
Products I was prescribed are better than expected and long lasting.
5 stars!!
May 5, 2026
Reply from Alternaleaf
Hello , thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Best thing iv ever dun mad life so much…
Best thing iv ever dun mad life so much better and less stressful
May 6, 2026
Reply from Alternaleaf
Hi , thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Reply from Alternaleaf
Hi Brady, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Staff were all very polite & straight…
Staff were all very polite & straight to the point with no judgement. Services took a little longer than expected. Otherwise great service
May 6, 2026
Reply from Alternaleaf
Hi, thank you for your feedback. We strive to deliver outstanding service to our patients, and your feedback is vital! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Can't complain about this company
Can't complain about this company. Amazing stuff, from my 1st consultation to taken delivery at home for the medication took less than two weeks. Very happy customer, thank you so much. Dean
May 6, 2026
Reply from Alternaleaf
Hi Dean, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Easy to navigate from doctor to…
Easy to navigate from doctor to prescription and my details it was easy to apply and helpful customer service
May 6, 2026
Reply from Alternaleaf
Hello Jan, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Reply from Alternaleaf
Hi Jayson, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
excellent customer service
excellent customer service! guidance throughout whole process, very happy.
May 6, 2026
Reply from Alternaleaf
Hi , thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Great service so far
Great service so far, got my appointment in June after initial appointment with Megan. Hopefully I will finally be able to sleep at night without pain.
May 8, 2026
Unprompted review
Reply from Alternaleaf
Hi Darren, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Reply from Alternaleaf
Hi , thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Excellent support and service
May 6, 2026
Reply from Alternaleaf
Hello, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Not impressed by doctor…
Doctor was late to join appointment then seemed to rush through without explaining all the options. I had to chase my prescription because of medical records access. Nurses were fab and sorted it. Delivered quickly. Instructions on dosage and use are very clear
May 6, 2026
Reply from Alternaleaf
Hi Kirsty, thank you for your feedback and the detailed breakdown of your experience with us. We strive to deliver outstanding service to our patients, and your feedback is vital! Your honesty and transparency will definitely help others considering treatment come to a decision. Thank you again!
Very helpful and friendly
Very helpful and friendly, made me feel listened to and the whole process was made simple.
May 6, 2026
Reply from Alternaleaf
Hello , thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
The doctors you speak to very…
The doctors you speak to very professional and you can ask them anything
May 5, 2026
Reply from Alternaleaf
Hi James, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Very informative and smooth sailing
Very informative and smooth sailing, fast delivery and the product is to a very high standard
May 5, 2026
Reply from Alternaleaf
Hi, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Reply from Alternaleaf
Hi , thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Reply from Alternaleaf
Hi, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Reply from Alternaleaf
Hi Phil, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
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