Can't complain about this company. Amazing stuff, from my 1st consultation to taken delivery at home for the medication took less than two weeks. Very happy customer, thank you so much. Dean
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Review summary
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Elle was very helpful patient kind knowledgeable and extremely supportive But above all amazing and professional at all times,, This company is the best making my life so much easier; pain and s... See more
Company replied
Five stars for Alternaleaf. The onboarding process is streamlined and user-friendly, making it very easy to get started quickly. The staff members are clearly well-trained and helpful, providing clear... See more
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Absolutely fantastic from start to finish 😎 just had my follow up appointment and discussed medication moving forward and everything made sense and within my budget!! Ignore negative feedback, it’s... See more
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Company details
About Alternaleaf
Written by the company
Alternaleaf is leading the way in medical cannabis in the UK, and our mission is to improve the lives of all who need it.
We’re here to make access to medical cannabis straightforward, safe, and supportive—for everyone who qualifies. Whether you're living with chronic pain, anxiety, PTSD, or another long-term condition, we believe that high-quality care and personalised treatment plans should be within reach.
We work with some of the most experienced doctors in the UK—GMC-registered and specially trained in prescribing medicinal cannabis. Our clinicians take the time to listen, understand your condition, and build a treatment plan that’s tailored to you.
The process is simple:
Start with a free 30-second eligibility check. If you're eligible, you can book an online consultation—no GP referral required. Prescriptions are delivered discreetly and securely to your door.
We offer clear, flexible pricing with no hidden fees.
Choose a £10/month membership that includes all required consultations, or opt for pay-as-you-go at £39 per appointment. And if you're not eligible, you won’t be charged.
Our dedicated Patient Care Team is on hand to guide you at every step, ensuring you feel informed, supported and empowered—whether you’re new to medicinal cannabis or looking for a better clinic experience.
Alternaleaf is here to change lives—one patient at a time.
Contact info
140 Wharfedale Road, Winnersh Triangle, RG41 5RB, Reading, United Kingdom
- 01283 244025
- hello@alternaleaf.co.uk
- alternaleaf.co.uk
4.5
Excellent
5K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The doctors you speak to very…
The doctors you speak to very professional and you can ask them anything
May 5, 2026
Reply from Alternaleaf
Hi James, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Very informative and smooth sailing
Very informative and smooth sailing, fast delivery and the product is to a very high standard
May 5, 2026
Reply from Alternaleaf
Hi, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Reply from Alternaleaf
Hi , thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Reply from Alternaleaf
Hi, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Reply from Alternaleaf
Hi Phil, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
A very professional company.
May 5, 2026
Reply from Alternaleaf
Hi , thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Great experience not had any problems…
Great experience not had any problems well worth the money and advice 5 stars ✨️
May 5, 2026
Reply from Alternaleaf
Hi , thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
It's a very well run professional…
It's a very well run professional service in my experience and I look forward to my journey with them
May 5, 2026
Reply from Alternaleaf
Hi Chris, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
I fond that they really work hard to…
I fond that they really work hard to get you what you need from the paperwork and how to get the right bits you need. Amazing
May 5, 2026
Reply from Alternaleaf
Hey , thanks for taking the time to share your experience! We're pleased to hear that you experienced great service from the team. If you have any questions or need further assistance in the future, feel free to reach out. We look forward to continuing to support you!
Reply from Alternaleaf
Hi, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Reply from Alternaleaf
Hi , thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Great beginning impression and process
Ive had my first 2 appointments with alternaleaf as well as my approval and first perscription. The process is made super easy as long as you have all your correct documents and the nurses and doctors are understanding and patient. Would highly recommend so far it has been a super pleasent experience all together
May 5, 2026
Reply from Alternaleaf
Hey Kris, thank you so much for your kind words! We're pleased to hear that you’ve had a positive experience with our service and that we’ve been able to support you. If you have any further questions or need assistance in the future, don’t hesitate to reach out.
This is an excellent service fully professional on every level
Great service very professional
May 5, 2026
Reply from Alternaleaf
Hi Dave, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Reply from Alternaleaf
Hi , thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Very polite staff very helpful
Very polite staff very helpful
Always willing to go the extra mile to help would reconmend to anyone to contact the
THANK YOU FOR BEING VERY PATIENT WITH ME AND HELPING ME
May 8, 2026
Unprompted review
Reply from Alternaleaf
Hi Duane, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Life changing experience
Incredible service and supportive company, and when my first prescription arrived, I was able to try different flowers, oil, and pastilles. The flowers were in lovely condition and vapour was very pleasant with subtle differences apart from Superboof…..which was evenings only!
The oil is incredible for pain and this month i have had some of the best nights sleep in my adult life ( age 57 ).
All the staff at Alternaleaf were always professional, helpful and friendly.
May 1, 2026
Unprompted review
Reply from Alternaleaf
Hi Tony, thank you for your kind words! We're pleased to hear you've had a positive experience with our service and the process has been smooth. Our patients' care and satisfaction is our ultimate goal and it's great to hear we've achieved that! If you have any further questions or need assistance in the future, don’t hesitate to reach out. Thanks for your continued support!
Appointment
A very nice consultant, I really enjoyed talking to her. Thank you very much.
May 8, 2026
Unprompted review
Reply from Alternaleaf
Hi , thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Reply from Alternaleaf
Hi Stuart, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Shaun rang back within 40 mins
Shaun rang back within 40 mins, and sorted my portal problem within 20 mins. Very professional
May 6, 2026
Unprompted review
Reply from Alternaleaf
Hi John , thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Better than expected
Each step of the process is clearly explained and guided. The support is there if needed but the process overall is pretty simple. So far I’ve had the most honest conversations I’ve had, felt completely able to share my experiences and felt part of the choices in my treatment.
April 11, 2026
Unprompted review
Reply from Alternaleaf
Hi Daisy, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
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