ALTERNATE.dk Reviews 4,857

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Extremely disappointed with Alternate. I ordered from their Danish site, but returning the product is a nightmare — they expect you to ship it back to Germany at your own expense, and for private cu... See more

Rated 5 out of 5 stars

Bought a product that unfortunately did not live up to expectations and was therefore returned. I needed some assistance from support as I bought the product through my company and needed VAT e... See more

Rated 4 out of 5 stars

I am completely satisfied with your site and I really like everything, prices, delivery and assortment. There is only one big nuance. I have already registered on your website twice under different... See more

Rated 5 out of 5 stars

I am impressed how fast they send my purchase, i bougth a notebook colling pad and works perfect. Easy to purchase, good prices and great customer service! thank you Alternate!!!

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3.3

Average

TrustScore 3.5 out of 5

5K reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Good service and fast shipment

Customers service answers fast and goods was shipped very soon after the order was placed.

Only minus in my case was the delivery done by UPS, who first of all required that somebody signed for the delivery, meaning that I should be at home, when they arrived. Afterwards UPS did not register the changes in the delivery adress (due to the requirement), which means goods were delivered one day later.

September 26, 2019
Unprompted review
Rated 3 out of 5 stars

Bad descriptions

Delivery time - 5.
Price - 5.
Product descriptions - 1.
Overall - 3.
Fx. - I would like to know what the package contains. Will I get a knife in the set when buying a lawn mower?
This is not obvious. Fx. Bosch does not attach the knife.

August 14, 2019
Unprompted review

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