Take care this is a scam site
Take care this is a scam site. They send inferior goods and insist you return goods to China despite stating they carry cost of return. Never got a refund and had to claim back via Mastercard
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Take care this is a scam site. They send inferior goods and insist you return goods to China despite stating they carry cost of return. Never got a refund and had to claim back via Mastercard
I purchased a velvet jacket on 19th December and it arrived early January. Quality was absolutely appalling so I requested a total refund as per their published returns policy. I received 3 offers of discount (10%, 20%, 30%) and "I can keep the jacket". Clearly they don't want it back! I have now worked through UK International Consumer Centre (ukecc dot net) to try to get a refund. I am not hopeful but DO NOT buy anything from this company. It is a scam.
On 18/2/2026 I received an email :
Hi Steve,
It’s been a little while!
We get it, sometimes life moves fast, styles change, and inboxes fill up. But we wanted to let you know we’ve missed having you in our world.
Altivaro was created for those who believe that luxury can be effortless.
That confidence doesn’t need to be loud. And that a well-made piece is more than just clothing, but it’s an experience.
We’ve added new arrivals to the collection—refined silhouettes, thoughtful textures, and versatile pieces you can live in. We think you’ll feel right at home again.
Whenever you're ready, we’re here.
They must be joking ! They have defrauded me of £90
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