alts.shopReviews 

439
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Order never goes through in the past 6 months or so, they have some sort of ridiculous rule for your credit card and won't ever charge my cards correctly now. Orders are never successful, this place i... See more

Rated 5 out of 5 stars

I am very satisfied with my order. Upon ordering over 200 NFA accounts, Hypixel unbanned accounts, and Mail Full access accounts, I have gotten my accounts without any problems at all. Everythi... See more

Rated 1 out of 5 stars

scam, Bought full access account few months ago and it was fine until now, I can't access to account, i spend 15$ for what? I can't reset password, can't reset anything. and not even receiving Moja... See more

Rated 2 out of 5 stars

Bought several SFA accounts and none of them are working. Currently waiting for a response to my ticket and if handled correctly, I'll gladly update my review accordingly. EDIT: Gave replacement ac... See more

Company replied

Company details

Information provided by various external sources

Alts.shop is the #1 alt shop out there! Free replacements, private alts and lifetime warrenty on all our products. We even replace banne accounts and guarantee the cheapest prices you won't find an alts shop like alts.shop anywhere ;)


Contact info

1.9

Poor

TrustScore 2 out of 5

439 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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1.9

All reviews

(439)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

not working fa acc

Got the FA Account, Did not work, told me to change it's email and the website was down because of DDoS attacks, would like a refund or a working account.

July 7, 2021
Unprompted review
alts.shop logo

Reply from alts.shop

Hello there!

Thanks for ordering and we're sorry to see that your account's didn't work as excepted or you failed to follow the instructions correctly.

Our website was NOT down due to a DDoS attack, are you sure you ordered from our site?

Could you please open a query on https://altswebsitee.selly.store/contact? We'll answer you within 24 hours.

Kind regards,
Tom

UPDATE: the customer bought a MFA but the mail server didn't work on the customer's location, we replaced the customer.

Rated 4 out of 5 stars

My honest opinion

Firstly, the shop is 100% no scam and usually will immediately email you your alts. However I rated it 4 stars because some alts did not originally work and for me to reach out to get new ones it was a hassle. Overall I believe the shop could improve if they had more support and community interaction.

June 9, 2021
Unprompted review
Rated 5 out of 5 stars

Good experience

I had a problem buying a product, but in the same day, they helped me, and it demonstrates a super service.

May 27, 2021
Unprompted review
Rated 1 out of 5 stars

scam

scam, Bought full access account few months ago and it was fine until now, I can't access to account, i spend 15$ for what? I can't reset password, can't reset anything. and not even receiving Mojang emails which means that email was changed.

Customer service is not responding and i'm really mad. (other people who wrote 5 star reviews are bots or people form discord who got free 5 cent- 25 cent accounts if theyu wrote review so don't believe them)

April 16, 2021
Unprompted review
Rated 1 out of 5 stars

Please do not buy unless you want to…

Please do not buy unless you want to get scammed. I purchased a full access email account and the account given did not even own minecraft. It was also previously logged into and changed password meaning it’s a reused account being sold. I contacted them and they said give me 2 days, it’s been a month and still no response.

April 15, 2021
Unprompted review
Rated 5 out of 5 stars

I bought an optifine cape account

I bought an optifine cape account, but it was taken back from the original owner. Luckily, the support team was fast to respond and gave me a new cape to replace my old one.

April 11, 2021
Unprompted review
Rated 4 out of 5 stars

Bought 35 SFA alt accounts

Bought 35 SFA Alts, unfortunately some of these did not work, I used my 12 hour warranty and my alts got replaced, overall decent experience.

April 4, 2021
Unprompted review

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