Aluminium Scaffold Towers Reviews 153

A few years I bought a tower from this company; at that time you could only buy the kits. Recently a couple of parts got damaged so I was pleased to find that replacement parts are now available. I ordered what I needed and the following day they arrived. My only slight criticism concerns the delivery as I had no information from DK as to when they might arrive and I wanted to be here to take delivery. I was busy in the morning but fortunately back home when they arrived around 14:30. Still, some sort of eta, even if it was only morning or afternoon would have been welcome.

Excellent service

great product, good customer service, overnight delivery, great experience

Very good product well made easy to put together highly recommend this company

Purchased extension pieces for my well used tower scaffolding.
Good information and updates on delivery from company.
Pleased with original and new purchase.

Initial demonstration of products in Ely (I live on the Wirral but worth the trip).
After ordering, efficient invoicing and communication.
After sales, answered all questions with advice and speedy resolution when I realised I needed some different parts. Perfect experience in my opinion. Oh and tower scaffolding works great.

Did the job, delivery very quick, no issues.

Excellent service next day dispatched with free express delivery. Excellent communication. Would definitely buy from again.

I purchased a 3 Tread (Light Blue) Slim Step ladder at an amazing price which also included free delivery. The delivery was fast and the quality of the item exceeded my expectations. Can highly recommend this business.

Nice, quick postage & well wrapped.
Three stars as I did email them to check the size of the bolts on the stabilizers clams to replace a couple of the black wingnuts that my tower ones came with. I was told that I needed the solid steel M10 wingnuts & not the black M8 ones, but this didn't seem right to me so I measured the diameter of the bolt myself & found they were in fact M8. It might be the case that they now use M10 bolts & a solid steel wingnut on newer towers as the flaw with the black M8's seems to be that over time the brass insert is pulled out of the plastic housing rendering it and the stabilizer useless as the brass insert on my ones fits through the clams bolt hole too. Anyway as my tower is very lightly used I ordered the Black M8 ones & they fitted fine, I will look to get some heavy duty penny washers so that if the plastic housing should ever come loose while up the tower. Then hopefully this will stop the threaded insert slipping through the bolt hole.

Aluminium Scaffold Towers reply is a fair one.

I can however confirm that the wingnuts have only ever been tightened by hand, overtightening might but shouldn't be an issue.
That the tower has never been left outside for prolonged periods i.e., maybe put up the day before, nor done so in harsh weather conditions.
The Tower is however about 8yrs old & has been stored in an unheated/uninsulated shed for most of that time. So maybe that has had some effect, but it has little to no signs of rust due to it getting a regular dose of WD40 on the obvious steel bolts/parts.
To clarify further, the brass insert has be pulled out of the plastic housings rather than the housings spinning when tightened. The Insert appears to be press fitted into the plastic housing & still requires some force to reinsert it, however when reused they will pull out again once the tower is in use, presumably due to the forces then applied on an already weakened union between the insert & plastic housing.

The tower itself is a great piece of kit, the wingnuts are just a minor issue & i'm just glad that they were easily replaced.

While adding a review about something completely different I was reminded of this purchase, a 4.2 metre mobile scaffold. I've been using it for a project for about a year now and overall have been quite happy with it including the purchasing process.

Only criticisms would be some lack of clarity in the instructions and issues with one of the trapdoors expanding and not closing properly requiring it to be trimmed (basically ply with a plastic coating), but it has been outside constantly in all weathers, so maybe that's being a bit picky. Other than that it has been a very good purchase and I would be happy to recommend it.

Very prompt service from this Company. I bought a 2 step light weight ladder and it’s perfect for what I need for. Delivery was quick as well. Highly recommend. Thank you ☺️

One of the best customers service I have ever had.

Just used it, it's sturdy folds up flat for storage, great buy.

Ideal for the job we needed it for. Easy to assemble & move

Quality product , fast delivery - would highly recommend.

Web site, speed of delivery and quality of producy

The delivery of retaining pins was within a few days and was as ordered

Delivery was fast and efficient. Product was as described, well made and easy to assemble. On line video very helpful.