Aluminium Scaffold Towers Reviews 

170
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and mention that their online purchases arrive safely and promptly the very next day. People are also very pleased with the sturdy quality of the items, describing them as well made, reliable, and exceptionally easy to assemble for everyday tasks. However, some customers also noted that certain small parts or wooden platform components occasionally arrived broken or damaged during transit. Some reviewers also mentioned a lack of detailed tracking information regarding arrival times or experienced minor frustrations with third party delivery services.

What people talk about most

Delivery service

People report positive experiences with delivery_service, noting that orders consistently arrive promptly the... See more

Product

Customers consistently note positive experiences with product, highlighting their sturdy design and excellent... See more

Quality

Users describe positive interactions with quality, consistently highlighting the sturdy build and excellent... See more

Order

Reviewers highlight positive aspects of order processes, noting that the website makes online purchases very... See more

Service

Clients share positive opinions on service, highlighting efficient and friendly interactions. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initial demonstration of products in Ely (I live on the Wirral but worth the trip). After ordering, efficient invoicing and communication. After sales, answered all questions with advice and speedy... See more

Rated 5 out of 5 stars

Five stars for the company and product. Less for third party couriers used. Wooden platform and base unit damaged in transit - neither were obvious when unloaded. If you dont get chance to unwrap and... See more

Rated 5 out of 5 stars

Fantastic helpful and fast service after wanting some spares for a scaffold I bought five years ago. Parts arrived the following day, service could not have been better thank you.

Rated 5 out of 5 stars

A few years I bought a tower from this company; at that time you could only buy the kits. Recently a couple of parts got damaged so I was pleased to find that replacement parts are now available. I... See more


Company details

  1. Scaffolding Rental Service

Written by the company

Aluminium Scaffold Towers Limited manufactures and sells top quality Scaffold Towers. We are an ISO9001 accredited manufacturer – one of the very few to achieve EN 1004-1:2020 Standard certification for mobile scaffold towers. The company takes pride in its range of scaffold tower products, all of which are manufactured to the highest quality as well as meeting exacting industry safety standards. As safety standards within the industry have increased, so we have increased the quality of all our product designs to match:- The DIY tower incorporates welded frames, quick locking braces and advanced guard railing – with options for height adjustable base plates or height adjustable castor wheels. All of these are new innovations in the DIY market and are made to the same high standards used in our other (trade) ranges. For our TUV GS marked trade tower the focus is strongly on keeping weight to a minimum whilst maintaining rigidity, strength and safety. The trade tower also offers substantially greater working height capacity (9.65m) than any other tower in its class. On our industrial tower (TUV GS marked) we have made installation even easier by redesigning and reducing the weight of the toe board, to further enhance a product that has already been sold in its thousands across the UK. Safety is our top priority – always! Every tower we sell has been manufactured to the rigorous quality and the same standard of manufacture required by top European approval bodies such as BSI and TUV in Germany. We are committed to the highest levels of customer service and to ensuring that all our customers receive the best possible advice to select the product that is most applicable to their needs. To this end all our sales staff are qualified as PASMA mobile scaffold tower erectors – so they understand your issues – as well as offering in-depth product knowledge gained through training at our manufacturing plant. We value innovation and ensure that our products are continuously improved to meet the ever-changing needs and challenges of our customers. We are very confident you will be delighted with our products – so confident that we offer an unconditional no quibble, 5 year manufacturers guarantee on all our towers, against manufacturing defects on every Loyal tower we sell.


Contact info

4.8

Excellent

TrustScore 5 out of 5

170 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(170)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

sent out as said is exactly what i…

sent out as said is exactly what i expected the delivery firm let them down on the next day but supplier could not have been more helpful organised for saturday delivery and went really well. DX delivery company absolute rubbish

July 2, 2025
Rated 5 out of 5 stars

Great service

Great service

I needed the upgrade height additional sections for the super diy tower I purchased about 10 years ago ago

Tower are still in great condition
And look forward to more future business with super diy towers

Thanks

July 1, 2025
Rated 1 out of 5 stars

Bad experience; After paying for next day delivery

After paying for next day delivery, it was 7 days and paying more money and 5 phone calls and 3 emails I received a ladder that was marked and dented up.

June 23, 2025
Aluminium Scaffold Towers logo

Reply from Aluminium Scaffold Towers

Hello Chris,

Thank you for taking the time to leave us a review.

As discussed on the delivery charge, this is the location surcharge the courier charges for delivery to Scotland, next day is just the timescale.

When we realised that the ladder you had ordered was out of stock, as you were honestly informed our supplier had forgot to inform us of and thank you for chasing it up, we sorted the upgrade to a triple section ladder and split the price difference with you as a gesture of goodwill, so you got a better ladder at a discounted price. All of which happened in a day (quite a few phone calls and emails to sort this out as you have mentioned), and the upgraded ladder was dispatched the same day and delivered 2 days later.

On the delivery damage, this is the first that we have heard of this and did see on the courier’s tracking system that you (or your neighbour as requested) signed for the ladder as received in good condition even though we informed “All orders must be inspected on arrival and any damages / discrepancies must be refused and reported.” If you can kindly send us some photos of the marks/dents, then we will happily forward them to our supplier for their attention.

Once again, thank you for taking the time to leave us a review, and hoping that we can help to resolve the issues.

Kind Regards,

Rated 5 out of 5 stars

Telescopic Ladder 6 treed

Item was out of stock for some time but was notified as promised when it became available. The ladder was delivered next day as promised and the ladder is well built an of good quality The mechanising for extending the ladder works well and at full height as a step ladder is very stable without the extension bar.

May 7, 2025
Rated 5 out of 5 stars

ordered the super diy 6s advanced

ordered the super diy 6s advanced, which comes with locking adjustable castors and outriggers, ordered at 16:20 on monday so missed the deadline for next day, called the day after and was told that it was on schedule for next day delivery, it was being delivered to a client, tracking was given and delivery was made before 10am, very well packaged and the sheets give a checklist of components, all components were there apart from a spare cap which to be honest isnt needed as they are given incase one gets lost or damage which is very thoughtful and i like that way of thinking, and all caps were on all components so i dont really care, instructions were fine just the illustrations were weird but its very straightforward, and didnt need to but put it at full height, without outriggers and it is actually very solid, put the outriggers on and its perfect, had to but a tower as i cannot find a rental that is less than 70cm wide as there is pointing in an alleyway and neighbours can be funny so this saved me a lot of hassle, the whole package should fit in my small van too which is great, was dubious to stability with it only being 60cm wide but its just perfect, and i am scared of heights and get dizzy if i feel unsafe at heights but cannot fault it to be honest, all parts are colour coded so you cant get it wrong, and perfect for current and future needs, great service with delivery ect, should give me many years of service when needed so glad i chose this over other competitors that dont give this working height at this price point and the bigger footprint being restrictive on where it can be used, if your thinking oif getting this dont hesitate it is all your gonna need and thanks to loyal on a smooth transaction and speedy delivery cannot fault you very happy, im actually gonna review it in the coming days when i use it as i cannot see any customer video reviews on youtube so people can get an idea what they are getting

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great service …

I had to make a phone call as I’d made a mistake with my online order. Thank you to Paul for being so patient and sorting everything for me

March 3, 2025

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