Aluminium Scaffold Towers Reviews 

171
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and mention that their online purchases arrive safely and promptly the very next day. People are also very pleased with the sturdy quality of the items, describing them as well made, reliable, and exceptionally easy to assemble for everyday tasks. However, some customers also noted that certain small parts or wooden platform components occasionally arrived broken or damaged during transit. Some reviewers also mentioned a lack of detailed tracking information regarding arrival times or experienced minor frustrations with third party delivery services.

What people talk about most

Delivery service

People report positive experiences with delivery_service, noting that orders consistently arrive promptly the... See more

Product

Customers consistently note positive experiences with product, highlighting their sturdy design and excellent... See more

Quality

Users describe positive interactions with quality, consistently highlighting the sturdy build and excellent... See more

Order

Reviewers highlight positive aspects of order processes, noting that the website makes online purchases very... See more

Service

Clients share positive opinions on service, highlighting efficient and friendly interactions. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initial demonstration of products in Ely (I live on the Wirral but worth the trip). After ordering, efficient invoicing and communication. After sales, answered all questions with advice and speedy... See more

Rated 5 out of 5 stars

Five stars for the company and product. Less for third party couriers used. Wooden platform and base unit damaged in transit - neither were obvious when unloaded. If you dont get chance to unwrap and... See more

Rated 5 out of 5 stars

Fantastic helpful and fast service after wanting some spares for a scaffold I bought five years ago. Parts arrived the following day, service could not have been better thank you.

Rated 5 out of 5 stars

A few years I bought a tower from this company; at that time you could only buy the kits. Recently a couple of parts got damaged so I was pleased to find that replacement parts are now available. I... See more


Company details

  1. Scaffolding Rental Service

Written by the company

Aluminium Scaffold Towers Limited manufactures and sells top quality Scaffold Towers. We are an ISO9001 accredited manufacturer – one of the very few to achieve EN 1004-1:2020 Standard certification for mobile scaffold towers. The company takes pride in its range of scaffold tower products, all of which are manufactured to the highest quality as well as meeting exacting industry safety standards. As safety standards within the industry have increased, so we have increased the quality of all our product designs to match:- The DIY tower incorporates welded frames, quick locking braces and advanced guard railing – with options for height adjustable base plates or height adjustable castor wheels. All of these are new innovations in the DIY market and are made to the same high standards used in our other (trade) ranges. For our TUV GS marked trade tower the focus is strongly on keeping weight to a minimum whilst maintaining rigidity, strength and safety. The trade tower also offers substantially greater working height capacity (9.65m) than any other tower in its class. On our industrial tower (TUV GS marked) we have made installation even easier by redesigning and reducing the weight of the toe board, to further enhance a product that has already been sold in its thousands across the UK. Safety is our top priority – always! Every tower we sell has been manufactured to the rigorous quality and the same standard of manufacture required by top European approval bodies such as BSI and TUV in Germany. We are committed to the highest levels of customer service and to ensuring that all our customers receive the best possible advice to select the product that is most applicable to their needs. To this end all our sales staff are qualified as PASMA mobile scaffold tower erectors – so they understand your issues – as well as offering in-depth product knowledge gained through training at our manufacturing plant. We value innovation and ensure that our products are continuously improved to meet the ever-changing needs and challenges of our customers. We are very confident you will be delighted with our products – so confident that we offer an unconditional no quibble, 5 year manufacturers guarantee on all our towers, against manufacturing defects on every Loyal tower we sell.


Contact info

4.8

Excellent

TrustScore 5 out of 5

171 reviews

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4.8

All reviews

(171)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

A reluctant buy but well worth the investment

I had to buy this scaffold as I couldn’t get anyone to repair the house after a storm so had to have a go myself.
Excellent piece of kit, easy to assemble, well made and very fast delivery- can’t praise enough and if I could would thank everyone involved in the manufacture, dispatch, design etc. of this scaffold. It got me out of a fix and made me slightly more resilient and confident in learning new skills to tackle any future mishaps, for me a good investment.
A pity that my repair doesn’t look as good as the scaffold, but it’s held and watertight! Thanks again.

December 11, 2024
Rated 5 out of 5 stars

Highly recommended

The two people that I dealt with on the phone were very helpful and knowledgeable. The kit arrived promptly though we have not had a play with it yet so fingers are X’d that all the parts are there.

November 27, 2024
Rated 5 out of 5 stars

Slim Stool 2 Tread

Slim Stool 2 Tread in a beautiful shade of baby blue. Works a treat in my new flat! Highly Multi-purposeable and very useful! Used it to close a tall window... and also as a table / chair! Planning soon to use it to help reach the higher ceilings / hard to reach places in my flat so i can decorate it. Would highly recommend this product.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you to the team at ast loyal ...

Thank you to the team at ast loyal ...
I have the DIY5 tower. Firstly fits very well in van with hardly any space taken up .. easy to put up took about ten minutes or so. I'm a professional decorator and used the tower on a external render painting project, cutting in along a brick line. Under foot the tower is pretty solid and i felt really happy when working.. I felt way safer than working off a ladder.
The size is perfect and also went down the side path.
Back in storage for next job and again takes up little room in my lock up..

November 4, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusted that after…

Absolutely disgusted that after purchasing a 2m extension kit for my tower @ £398 which included a set of 4 outrigger supports that cost over £270 separately and when i then wanted the same again without the outrigger supports they wanted to charge £336. Taking the bloody piss.

This response is largely bull as I have not requested you to break up a kit and all these components are advertised separately on your website so you have storage for all the components and the cost of transporting such components is not excessive and all this doesn’t for one second justify this massively expensive charge when you customers are already spending plenty of money with you.

October 28, 2024
Unprompted review
Aluminium Scaffold Towers logo

Reply from Aluminium Scaffold Towers

Good morning Kelly,

Thank you for taking the time to leave us a review. We are delighted that you received your extension kit and as discussed, the components are more expensive to purchase separately, partly due to the delivery cost, which is included in our selling prices, and why the kits are cheaper as the components can be bundled together for transit. Also, the additional time spent to process an order for individual components, combined with the fact that a kit has to be broken down to obtain the required components, and the additional storage space that is then required in our warehouse to store the surplus components. All of which adds up!

We hope that this helps to explain why the individual components are more expensive. If we can be of any further help, please do not hesitate to get in touch.

On your edited reply: Yes, we do indeed list most of the components separately on our website so customers, such as yourself, know that they can get spares if required and the prices are plain for all to see. No, we do not have an unlimited amount of storage space in our warehouse and, as per our original reply above, orders for individual components do come from the kits. The prices charged by our courier are beyond our control. Thank you again for taking the time to leave us this review.

Kind Regards,

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