for aluminium french windows 1. delivery was as forecast 2. installation was straightforward (the installation guide is bit light on detail around how glazing bead is installed) 3. door operation... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We offer the UK’s Largest Online Aluiminium range with a possible 742 million different configurations all of which can be configured online in minutes. All our items are fully Building Regulation Complient with A-Rated Glass fitted as standard with an optional upgrade for PAS24 for all new builds. Our online store is the ideal partner for any Builder, Installer or Homeowner to order your new Aluminium Windows and Doors with ease.
Contact info
Unit 1, Ufton Lane, , RG7 4HG, Reading, United Kingdom
- 020 7459 4799
- info@aluminiumtradewindows.co.uk
- aluminiumtradewindows.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 58% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful and polite 😊😊😊
I am very impressed with this company
I am very impressed with this company. From start to finish all the people I have spoken to are helpful, friendly and knowledgeable. The prices are very good too and the quality excellent. The delivery driver this afternoon was also extremely helpful and courteous.
I certainly will use this company again. Thank you.
Great driver but needs another guy to…
Great driver but needs another guy to help him as most units are two persons plus to move them
Really pleased with my new patio doors
Really pleased with my new patio doors. Aluminium trasde windows were great from start to finish, would go back again in future.
Excellent service
I spoke two 2 of your staff, the lady who answers the phone initially and Carl. Both were very pleasant, knowledgeable and very helpful.
Being able to track the driver and…
Being able to track the driver and having update emails and text messages were appreciated. The driver was extremely helpful and pleasant - not in a desperate rush to get on to his next job. Overall, this was exemplary, and I’m very grateful.
Delivery service was really good with…
Delivery service was really good with the live updates.
I had Antony deliver my order he was great, really friendly & professional, helped me bring it in.
Overall 10/10 experience
Very prompt responses + best price
Very prompt responses + best price. Also much patience with me changing specs several times. Delivery driver was great a guy also. Recommended.
Bad experience with aluminium heritage doors
Ordered aluminium heritage doors towards end of 2024 - 4 panels made up of 2 patio doors with 2 side windows. When they came they seemed Ok and were fitted and only after did i notice that the bars that go across to separate the glass panels on each door did not match up with those on the side windows. They remade (now in the new year) and they were still wrong (luckily checked before gettign fitter this time!) - they then had to send someone to measure by hand as apparently no one could work out how to design them on the software they use. They refused to give any compensation for having to have them fitted twice - they say its your responsibility to check measurements, but the windows were the right size, it was just the bars across were not lined up - given the difference was small you would be unlikley to notice until fitted (and why would you even think they would get something like that wrong), its seems totally unreasonable that they wouldnt take responsibility - particularly given that they clearly couldnt use their own design software correctly and they clearly didnt check if they were correct. they are bascially saying we have no quality control and take no responsibility for our mistakes. Now i look at the windows and i'm pretty sure the two doors are not the same size as the side panels to a noticeable extend (they said there may be a very small difference but you wouldnt notice - but they look quite far out to me). Also the frame on each side is very narrow comapared to the frames between panels so it looks odd and out of balance - given my experience i think they have no idea how to design these doors which are supposed to be copies of crittal-style doors and should have similar width frames all the way around. I've ended up painting part of the wall black to make the frames look balanced. Really not happy but havent got the energy to complain again given whats gone before. I certainly wouldnt use them again for these heritage style doors.
Very pleased with delivery
Very pleased with delivery. Antony was courteous, efficient and helpful, taking great care when unloading items. Thank you.
Excellent delivery service today
Excellent delivery service today. The tracker is really useful to see how far away the driver is and we were able to wait outside for him.
Anthony is a true gentleman and great personality, he was very helpful and courteous. Thank you for the great service.
Top Delivery Man
Driver was very pleasant and very helpful. Tracking and time was spot on
Surprised only 1 person delivery, driver was very professional and excellent at his approach and delivery at our house, well done to the driver. Top service from him.
Smooth from start to finish
We ordered some sliding doors for a garden cabin, and found the ordering process was smooth from start to finish. Considering we had the Easter holidays in between, it was a fast turnaround. Delivery date was rescheduled at our request without any issue.
Anthony, our delivery driver couldn't have been any more helpful, and was an excellent representation of the company.
Great to deal with
Fantastic again ,used this company twice now and both times have been brilliant,very please with the product and very prompt with responding to any questions we had
Anthony was polite and considerate as…
Anthony was polite and considerate as it was 7am. He was helpful and efficient
Great product and delivery was spot on…
Great product and delivery was spot on . Colour was just what we wanted and stuff at the office couldn’t do enough to help with our requirements. Brilliant.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








