Really like this but the instructions on how to actually attach the oils are non existent. I spent at least 2 hours doing all kinds of web searches just to learn the correct way to attach it, even the... See more
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Aluxury® Collection is the home of premium essential oils, diffuser oils, and the award-winning Nebula waterless diffuser, all designed to fill your home, workspace, or any space with luxurious aroma. Rooted in the heart of the UK, this small, family-run business has built its reputation on uncompromising quality, impeccable craftsmanship, and exceptional customer service. Each product reflects a passion for creating a unique sensory experience, from our pioneering electronic diffusers to our carefully curated range of pure essential oils and luxury diffuser blends. Whether you seek to create an invigorating atmosphere or a tranquil haven, Aluxury® offers bespoke solutions that elevate your surroundings and enhance your well-being.
Contact info
84 Lodge Road, SO14 6RG, Southampton, United Kingdom
- 0203 092 5337
- info@aluxury.co.uk
- aluxury.co.uk
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Replied to 62% of negative reviews
Typically replies within 24 hours
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Prompt delivery and an excellent…
Prompt delivery and an excellent product, all good 👍 cheers!
I adore the oils
I adore the oils
Reasonably priced and fast delivery
A luxury excel
Delivery issue—fixed
There was a delivery mix-up, but Aluxury resolved it promptly and refunded me in full.

Reply from Aluxury®
Beautiful Diffusers
I have only so far bought some diffusers from this company but they smell absolutely beautiful. I will be buying more. They look classy too. Delivery was quick also. Would definitely recommend.
Great service ☆☆☆☆☆
Great quality products at competitive prices. Swift dispatch and delivery with no fuss. Many thanks ☆☆☆☆☆
Great product have purchased several…
Great product have purchased several times. The bottles of scent last for ages.
Love the quality and it was extremely…
Love the quality and it was extremely fast delivery. Good value for money. I will and have purchased again.
Great waterless diffuser
Great waterless diffuser, have bought 3! The oils smell beautiful and are strong and linger in a room. Great customer service and delivery. Highly recommend
I bought my diffuserDont know how I lived without this product before I bought it! and oil set just…
I bought my diffuser and oil set just before Christmas and use it every day. My house smells amazing as soon as you walk in the door people comment and ask where I got it. It’s simple to use, not messy, lasts for ages and easily rechargeable. You can move it from house to car quite easily. Have not lit a candle in a year! Would thoroughly recommend ❤️
Excellent products and great customer service
We've ordered off this company a few times. Great prices and great customer service.
Thanks
Great product
Great product. I have used this diffuser every day in my bathroom. The charge lasts for ages and the choice of fragrances is huge. Very easy to change bottles. Great customer service
I just love the Electric oil diffusers
I just love the Electric oil diffusers
Brought 1 and was hooked it now have 5 around the house with different oils they smell lovely have just brought there candles and a reed diffuser as will they have a great verity of oil to chose from and they also do some offer it is well wrapped and in a lovely box really quick delivery I have also recommended to my friend and they have bought them and have been pleased
I love my diffuser and the scent
I love my diffuser and the scent. I have Moonlight and it smells amazing. Would definitely buy again 😊
Great quality product
Great quality product
I purchased a waterless diffuser in November and it's been a game changer
The fragrances they offer all have a unique scent
Highly recommend if you like diffusers and beautiful smelling home
Absolutely rubbish diffusers
Absolutely rubbish diffusers
Mine broke , would not puff out any vapour
Contacted them over serval emails
Literally wasn’t interested in my complete as it was over 30 days
Just awful company
Cheap rubbish
Wanted me to pay for postage to send back to them
Postage was expensive so I just did not bother
It was just a complete waste of time
Terrible customer service
Never buy from them again
Don’t waste your money , buy from elsewhere
Fantastic quality essential oils at a…
Fantastic quality essential oils at a reasonable price. Shipping was excellent and very quick. I received my items within 48 hours. Great customer service too! Overall I had a fantastic experience and highly recommend this small family owned business. Five stars!
Great products…
I have bought 2 waterless diffusers ( once fully charged they work for ages)& numerous bottles of oils of Aluxury. My family & friends after seeing mine have also gone on to buy the diffusers off this great family based business,Great customer service & also fast delivery, I honestly would never buy from anywhere else.
Avoid this terrible company
Avoid this terrible company. I have a faulty diffuser bought 8 weeks ago, it leaks and has ruined my cabinet. They will not replace it, because they are blaming me for getting oil in the motor
( so they say) it hasn’t been tipped as they suggest.
PayPal won’t issue a refund either as it’s after 30 days.
Such a terrible company, plus the communication isn’t in the correct grammar… so makes you wonder. Even called me by the wrong name.
Stick with the other well known U.K. company that’s my advice
Bought as a gift the diffuser is lovely…
Bought as a gift the diffuser is lovely will definitely buy again
Quality company
This is our second purchase from Aluxury but our third interaction with the company. Firstly the product is great and I am sure there are equally other providers who could claim the same quantity. However the speed of delivery and response is impressive. There after sales is very impressive to boot.
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