Stitchi Sewing Shop Reviews 

1,647
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff as friendly, helpful, and knowledgeable, often going the extra mile to assist with advice. Many people appreciate the excellent quality of fabrics and products, noting their beauty and durability. The service is exceptional, with customers valuing helpful tutorials, engaging projects, and personalized advice. Reviewers consistently report fast and efficient delivery, with orders often dispatched quickly and arriving promptly, sometimes even next day. Many customers consider this company their preferred supplier, highlighting the overall positive experience and reliability.

What people talk about most

Staff

Reviewers consistently highlight positive aspects of staff, frequently describing them as friendly, helpful,... See more

Product

Clients share positive opinions on product quality, frequently highlighting the excellent fabric and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the speed and... See more

Quality

People report positive experiences with quality, consistently praising the excellent and fantastic quality of... See more

Service

Customers consistently note positive experiences with service, often highlighting the personal touch and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent small business with the best customer service. Phone calls and emails answered by the ladies themselves who can answer your questions. Orders posted the same day. Best quality fabrics a... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Always Knitting and Sewing enough I found them by chance during lockdown on their facebook lives. Since then I became a stitchi club member, I’ve purchased the last 2 years adv... See more

Company replied

Rated 5 out of 5 stars

Amazing small business selling mainly cotton fabrics and accessories. I subscribe to the monthly subscription boxes which contain a project to make along with a detailed video. I’ve learnt so many new... See more

Company replied

Rated 5 out of 5 stars

This company cares about its customers. It responds instantly to questions and fulfills orders promptly. They are always ready at the end of the phone or email to offer advice. Their stitch club is am... See more


Company details

  1. Hobby Store

Written by the company

Always Knitting & Sewing, Online Shop; polycotton fabric, cotton fabric, fat quarters, fat quarter bundles, ribbon , buttons, bias bindling, fleece, lace,


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,647)

122 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impressed

I received my order in good time and I was refunded as I would’ve paid twice for delivery.

July 27, 2024
Rated 5 out of 5 stars

Great quality fabric as always

Great quality fabric as always. Communication is very good and delivery is prompt. Been buying from here for years now and never had any problems with products or service. Staff always on hand to offer advice and support.

July 26, 2024
Rated 5 out of 5 stars

Always great fabric and service

Always great fabric and service. The best place to go for all your crafting needs. If you need any help or advice the girls are always extremely helpful not matter what.

July 25, 2024
Rated 5 out of 5 stars

Five Stars every time.

Speaking to an actual person when you ring up is so satisfying. Girls are knowledgeable and efficient. Fabrics are fantastic quality and the service is second to none.

July 25, 2024
Rated 5 out of 5 stars

Very Satisfied Customer.

All the items I’ve purchased arrived promptly. There were no problems with the purchases. Any queries were dealt with very quickly by customer services, and they were very helpful giving advice on potential other items I wanted to buy.

May 25, 2024

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