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AlwaysKnittingSewing Reviews 1,627

•
TrustScore 5 out of 5

4.9

Hobby Store
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Review summary

Created with AI, based on recent reviews

Looking at 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and willingness to go above and beyond. Many appreciate the high quality of the products, especially the fabrics and accessories, which are often described as beautiful and top-notch. Reviewers frequently highlight the incredibly fast delivery service, with many orders arriving the next day. The ordering process is also noted as efficient and straightforward. Some people were dissatisfied with the limited selection of children's fabrics. Additionally, a few customers mentioned delays in receiving their orders, particularly around holiday periods, and expressed concerns about being charged for expedited shipping without receiving it.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, friendliness, and... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the high-quality... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of the... See more

Delivery service

Consumers find delivery service to be positive. Reviewers consistently praise the speed and efficiency of... See more

Order

Users describe positive interactions with order, frequently highlighting the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent small business with the best customer service. Phone calls and emails answered by the ladies themselves who can answer your questions. Orders posted the same day. Best quality fabrics a... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Always Knitting and Sewing enough I found them by chance during lockdown on their facebook lives. Since then I became a stitchi club member, I’ve purchased the last 2 years adv... See more

Company replied

Rated 5 out of 5 stars

It is always a pleasure to shop online with Always Knitting and Sewing. The website is easy to navigate and there is always plenty of choice of material and value for money. If you need help matchin... See more

Rated 5 out of 5 stars

Amazing small business selling mainly cotton fabrics and accessories. I subscribe to the monthly subscription boxes which contain a project to make along with a detailed video. I’ve learnt so many new... See more

Company replied

Company details

  1. Hobby Store

Information provided by various external sources

Always Knitting & Sewing, Online Shop; polycotton fabric, cotton fabric, fat quarters, fat quarter bundles, ribbon , buttons, bias bindling, fleece, lace,

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Such a helpful team of people

Such a helpful team of people, ads always.
I had forgotten to add a bundle to my order so I sent text immediately to add an addition. No problem, other than a hiccup on my part with payment but all sorted. Material should be here Monday. Looking forward to it.

December 28, 2024

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