While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Most reliable e-shop with the wides selection of items in Czechia and Slovakia. Their delivery is extremelly fast and reliable, 99% of time when you order something that is in stock, it will arrive in... See more

Rated 1 out of 5 stars

They're fine, the have lots of products, but lately they keep missing their deadlines on delivery. And they are so casual ablut it. "hey look, yeah we said we're gonna deliver today at 8:00,but actual... See more

Company replied

Rated 5 out of 5 stars

alza has very competitive pricing and extremely fast delivery time like next-day delivery even tho I live 350+km from the warehouse the return experience is also very good I returned a solid... See more

Company replied

Rated 1 out of 5 stars

Has expensive stuff. Had many experiences which made me pray that the next item isnt somehow broken. Ocassionally incopetent when it comes to delivery (like how do you delay a delivery of heaph... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Najväčší obchod s počítačmi a elektronikou ✓ 12 predajní, 11 AlzaBoxov a veľký showroom v Bratislave ✓ PC zostavy, notebooky, mobily, monitory...


Contact info

2.5

Poor

TrustScore 2.5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Late, again.

They're fine, the have lots of products, but lately they keep missing their deadlines on delivery. And they are so casual ablut it. "hey look, yeah we said we're gonna deliver today at 8:00,but actually we're gonna deliver your product in 5 days, thanks, see ya" next time when you screw up someone's delivery, voucher for free shipping should be sent, and proper apology should be written.

October 16, 2020
Unprompted review
Alza logo

Reply from Alza

Dear Cyber, thank you for your review. If there is "today at 08:00 available" it means in our store. Free delivery we sometimes offer as well, but there could be some conditions (like spend over 40EUR) and if there is any trouble from our side we of course refund the shipping cost, let me know your order number and I will check what happened. Kind regards, Jan

Rated 4 out of 5 stars

Good selection of tech products

Good selection of tech products. I ordered a screen at a good price there. I appreciated getting online prices and collection at Alza stores avoids expensive shipping fees.
Removing one star because of the item arriving slightly later than initially announced.

September 4, 2020
Unprompted review
Show reviews in all languages. (66 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look