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Amaiz Reviews 152

TrustScore 4.5 out of 5

4.4

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Rated 3 out of 5 stars

It's a very good app based account but lots of places to make improvements ie if you needed bounce back loan you can't get it here or you can't make cash deposits basic needs for a small business. W... See more

Company replied

Rated 5 out of 5 stars

Pretty good bank low monthly payment had no issues at all good service good quality and fast delivery. Nice looking app. Unfortunately new bank and not recognised by QuickBooks etc but highly recommen... See more

Company replied

Rated 5 out of 5 stars

Best experience I've had in the UK. New text driven confirmation for potentially suspicious purchases is brilliant. Real time texts to let you approve transactions which a bank like HSBC would have bl... See more

Company replied

Rated 5 out of 5 stars

So far my experience of using the app and business account has been amazing! I am shocked by how simple this makes keeping records and receipts without me needing to do much at all. I’ve used larger a... See more

Company replied

Company details

  1. Bank

About Amaiz

Written by the company

Amaiz’s powerful current account and expert support help small business owners, sole traders and companies.

Apply for an account in minutes. Manage your debit Mastercard®, facilitate payments with FPS, SEPA, SWIFT transfers.

And if you ever have a question, get in touch with our service and accounting teams.

Download Amaiz for iOS Download Amaiz for Android

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

152 reviews

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Rated 1 out of 5 stars

Delays delays delays

Delays delays delays
My husband just recently opened this account and money has been stopped. Can’t pay my staff my suppliers my rent. Now there asking for documents which he has sent them. My point is why not ask for all this before opening the account like normal companies. Am starting to think it’s a scam.

February 3, 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hello Salma 👋

Thank you very much for sharing your feedback with us!

We are sincerely sorry for the inconvenience you've been caused. Please note that as an FCA regulated institution in some cases, it happens very rare, we have to suspend accounts and request additional documents in order to stay compliant. These cases are always a high priority task for our Compliance team, and they use all their forces to resolve them as soon as possible.

Please note that you're always welcome to drop us a line via in-App chat

Rated 5 out of 5 stars

Amaiz’s

The push notifications are a godsend! That one feature alone makes 😘😘smartphone app one of the most powerful tools that I have access to. Now I can see exactly what’s going on with my business’s finances at any time.j .

January 30, 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hello! Thank you so much for your words 👍 we really appreciate that you've pointed out our push notifications, since it's a necessary part of productive interaction with our service ❤

Rated 5 out of 5 stars

I already thought Amaiz was useful

I already thought Amaiz was useful, but then I found out that I could set up notifications that would go to my Slack channel. This has further streamlined our finance team and made my life a whole lot easier.

January 30, 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi Dan 👋

We are so happy that you're discovering Amaiz' features all along the way! Thank you for taking the time to come back to us and share your fascinating feedback. 😉

If there's ever anything you need, ask away - we'll be delighted to help!

Rated 5 out of 5 stars

Great customer service

Great customer service! It was the only bank that actually helped me to open an account as an EU citizen.

January 15, 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi Atomos 👋

Thanks so much for your feedback!

We're so glad we could be of help!

Please don't hesitate to reach out if you have any further questions 👍

Cheers,
Your friends at Amaiz

Rated 5 out of 5 stars

Setting up the account was very quick…

Setting up the account was very quick and easy everything was explained clearly.

January 15, 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hello there!

Thanks so much for your review!

We're happy you enjoyed our registration process 👍

Cheers,
Your friends at Amaiz

Rated 5 out of 5 stars

so far so good :)

January 14, 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi Ibrahim 👋

Thank you for giving us a five-star review, we're so glad you're enjoying Amaiz!

Cheers,
Your friends at Amaiz

Rated 5 out of 5 stars

Great Bank with a very neat and simple…

Great Bank with a very neat and simple online app. You can do everything with it and you are safe knowing you’re dealing with one of the largest banks in the world

January 14, 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi Kurutoi 👋

Thanks for your kind words and the five stars!

Feel absolutely free to reach out whenever you feel like it.

Cheers,
Your friends at Amaiz

Rated 5 out of 5 stars

I'd like to thank the who team for…

I'd like to thank the who team for their helpful assistance over the months, and for the continued assistance I'm sure I'll need. You have a fantastic team and deserve the praise.

January 12, 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hello Alex!

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Rated 5 out of 5 stars

I've been with Amaiz probably for good…

I've been with Amaiz probably for good 5-6 months, started with an under 19 account, then to Student account and Graduate account. Never had any issues with the account

January 8, 2020
Unprompted review
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Reply from Amaiz

Hey, thanks for such a feedback :) We're working hard to guarantee that everything runs smoothly!

Rated 5 out of 5 stars

Always found them really helpful :)

Been using this bank for many months.I use the bank online.It’s perfect.

January 7, 2020
Unprompted review
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Reply from Amaiz

Hello! Thank you for being with us :) we're always ready to help our precious users ❤

Rated 5 out of 5 stars

I worked with demis it's just a masterpiece

I worked with demis it's just a masterpiece I've never seen anything like it it's easy and simple

January 6, 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hello! It's great to know that our support is appreciated :) we are always ready to help you! 🎉

Rated 5 out of 5 stars

I’ve been with Amaiz for a long time

I’ve been with Amaiz for a long time, and while I have had a few issues in the past I have recently had some fraudulent activity which Amaiz were quick to deal with. I got a refund in good faith on the same day. The lady in the fraud team who dealt with my call was very polite and friendly.

January 4, 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Thank you very much for the feedback :) We're glad to hear that all the problems were successfully resolved!

Rated 5 out of 5 stars

I've been with Amaiz bank for 6 months

I've been with Amaiz bank for 6 months. Brilliant service includes fast response to enquiries, easy to use online banking, faultless consolidation and they set the best model for other banks to follow. Everyone should join Amaiz.

January 4, 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hello!

We're soo pleased to hear your kind feedback! 😄

Thank you very much for your review and for giving us five stars — we highly appreciate it!

Cheers
Your friends at Amaiz

Rated 5 out of 5 stars

Great bank to deal with

Great bank to deal with. never had an issue accessing online. call centre answers quickly and efficiently if contacted with query

January 4, 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi Watermelon,

Thank you very much for your feedback!

Please feel free to reach out if you have any questions — we're here for you 24/7!

-Your friends at Amaiz

Rated 5 out of 5 stars

Satisfied

I’ve banked with Amaiz for more months than I can remember and yes I admit I’ve had a few little hiccups along the way - BUT their Customer Services in particular the Fraud Section have always ‘gone that extra mile’ to put me at ease and regain my confidence to bank on line. They’ve refunded the payments taken fraudulently without delay for which I am very grateful. Certainly the telephone advisors that I have dealt with have been compassionate and caring. Thank you Amaiz.

December 31, 2019
Unprompted review
Amaiz logo

Reply from Amaiz

Hello Julia 👋

Thank you for taking the time to leave a review! We are always happy and eager to help in any way we can, especially when it comes to situations like this. We'll make sure to pass your feedback to the agents who handled your case.

Rated 5 out of 5 stars

Absolutely Satisfied

Great bank to deal with. never had an issue accessing online. call centre answers quickly and efficiently if contacted with query.

December 31, 2019
Unprompted review
Amaiz logo

Reply from Amaiz

Hello Sujon!

Thank you so much for taking the time to leave us a 5-star rating – it's much appreciated!

Rated 5 out of 5 stars

Excellent

I've been with Amaiz bank for 4 months. Brilliant service includes the fast response to inquiries, easy to use online banking, faultless consolidation and they set the best model for other banks to follow. Everyone should join Amaiz.

December 31, 2019
Unprompted review
Amaiz logo

Reply from Amaiz

Hello Ashan!

Thank you SO MUCH for your 5 star rating and review! We really appreciate you taking the time to do that!

We'll do our best to keep it up 😊

And you are always welcome to drop us a line whenever you have a question or would like to share some feedback 🙌

Rated 5 out of 5 stars

Very Pleased

Best experience I've had in the UK. New text driven confirmation for potentially suspicious purchases is brilliant. Real time texts to let you approve transactions which a bank like HSBC would have blocked, then blocked your card, and then tried to call you 3 days later. Really impressed.

December 30, 2019
Unprompted review
Amaiz logo

Reply from Amaiz

Hello, Dandrea!
Thank you so much for your kind words! We really appreciate you're with us 🔥
In case you have any questions or concerns - don't hesitate to contact us in the chat!

Rated 1 out of 5 stars

Horrible experience with no explanation

Horrible experience with no explanation

I signed up to them and provided all of my details and the account was confirmed open. They didn't ask for anymore information from me.

Then just 2 days later they block my account because I was not compliant. They refuse to tell me how or why I was not compliant and instead just refers me to the T&Cs which as far as I am concerned, I AM FULLY COMPLIANT.

Save your money and time. Avoid these clowns!

December 27, 2019
Unprompted review
Amaiz logo

Reply from Amaiz

Hello Dani!

Thank you so much for taking the time to leave a review and for your feedback.

It is true that in rare cases, we are forced to close an account to make sure we comply with industry regulations. Though such instances are few and far between, we understand that you spent some of your time to apply for it. We also truly appreciate your interest in Amaiz and are very sorry that we are no longer able to have you among our customers.

Rated 5 out of 5 stars

Amaiz is excellent

Amaiz is excellent. Very friendly, helpful and trustworthy. They actually rang me to inform me one of my accounts needed attention so I continued receiving cash back. Just a good experience.

December 27, 2019
Unprompted review
Amaiz logo

Reply from Amaiz

Hello Leland!

Thank you for the 5-star rating! We are always happy to help, so please feel free to get in touch anytime, we are here for you 24/7 😊

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