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Amaiz Reviews 152

TrustScore 4.5 out of 5

4.4

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Rated 3 out of 5 stars

It's a very good app based account but lots of places to make improvements ie if you needed bounce back loan you can't get it here or you can't make cash deposits basic needs for a small business. W... See more

Company replied

Rated 5 out of 5 stars

Pretty good bank low monthly payment had no issues at all good service good quality and fast delivery. Nice looking app. Unfortunately new bank and not recognised by QuickBooks etc but highly recommen... See more

Company replied

Rated 5 out of 5 stars

Best experience I've had in the UK. New text driven confirmation for potentially suspicious purchases is brilliant. Real time texts to let you approve transactions which a bank like HSBC would have bl... See more

Company replied

Rated 5 out of 5 stars

So far my experience of using the app and business account has been amazing! I am shocked by how simple this makes keeping records and receipts without me needing to do much at all. I’ve used larger a... See more

Company replied

Company details

  1. Bank

About Amaiz

Written by the company

Amaiz’s powerful current account and expert support help small business owners, sole traders and companies.

Apply for an account in minutes. Manage your debit Mastercard®, facilitate payments with FPS, SEPA, SWIFT transfers.

And if you ever have a question, get in touch with our service and accounting teams.

Download Amaiz for iOS Download Amaiz for Android

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

152 reviews

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Rated 5 out of 5 stars

I have always used the online banking…

I have always used the online banking option with Amaiz and have never experienced any problems. The online app use security is excellent, I would gladly recommend Amaiz.

December 26, 2019
Unprompted review
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Reply from Amaiz

Hello Gretta!

First and foremost, thank you for the review! We appreciate that you've taken some time out of your day to leave your feedback.

Security is very important for us, and we always go the extra mile to ensure the safety of your personal data and money. If you haven't already, we strongly recommend you to set up Voice ID via your Amaiz app. This biometric system recognises unique characteristics of your voice and helps us make sure no one is impersonating you.

Should you need a hand, please drop us a line via the in-app chat, we'll be happy to help!

Rated 5 out of 5 stars

To ALL at Amaiz

To ALL at Amaiz. A truly amazing team of helpful, caring and understanding staff. I can't thank you all enough. Thanking all the wonderful staff at Amaiz for all my help during difficult times.

December 26, 2019
Unprompted review
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Reply from Amaiz

Hey there, Karri!

On behalf of the Amaiz team, a huge thank you for your review! We'll make sure you continue having great experience with us and please know that we are here for you 24/7!

Rated 5 out of 5 stars

Gave me a bank account when no other…

Gave me a bank account when no other place would due to a bad credit rating. The only place that could help me build a credit rating. Without these I’d still be without. The offer a top up debit card which gives an opportunity to buy online rather than just a cash card. Great service and a quick and easy app too

December 26, 2019
Unprompted review
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Reply from Amaiz

Hey Anhela,

Thank you for your feedback--we're very excited to have you as our customer. Wishing you all the best in your future endeavors!

Your friends at Amaiz

Rated 5 out of 5 stars

Checked my bank account today and…

Checked my bank account today and spotted a fraudulent payment. Contacted Amaiz immediately who cancelled my debit card straight away and referred to their fraud department. The payment of £114.99 was back in my account within 15 minutes. I have always had good service from Amaiz but I thought this was exceptional. Many thanks to all concerned.

December 25, 2019
Unprompted review
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Reply from Amaiz

Hello Indi!

Thank you so much for taking the time to leave a review and truly happy we were able to help! We'll make sure to pass your feedback over to the agents who handled your case 😊

Feel free to get in touch whenever you have a question or concern, we are here for you 24/7 ⏰

Rated 5 out of 5 stars

Set up a business account online and…

Set up a business account online and everything was up and running within a week - an amazing performance. So far very impressed with the high-quality service.

December 24, 2019
Unprompted review
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Reply from Amaiz

Hi Marsella,

Thank you for these kind words!

We're extremely grateful to see you with us 😺

Don't hesitate to reach out if you need anything, we're always eager to help :)

Cheers!

Rated 5 out of 5 stars

Two cards were sent to me in the post…

Two cards were sent to me in the post so I rang the Amaiz contact centre in order to resolve this. I spoke with John and they were able to explain to my why the two cards were sent out and were able to rectify my query. They were very polite and clear over the phone and it was a pleasure speaking to them. I spoke with John at around 10:22am on 14th August 2019. I would be very happy if this feedback was passed onto their manager as I feel their service was excellent today.

December 24, 2019
Unprompted review
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Reply from Amaiz

Hi Dgano!

Thank you so much for your call and for this follow-up review :)

It's so nice to know we could be of help!

Rest assured, your kind feedback will be passed onto the department in charge 👍

Please feel free to reach out if you have any questions – we're always here for you 😃

Thanks!

Rated 5 out of 5 stars

I've been going through some financial…

I've been going through some financial difficulties lately and I am so greteful for the support of this bank. The Customer Service agents are so empathetic and absolutely amazing. I couldn't ask for more.

December 23, 2019
Unprompted review
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Reply from Amaiz

Hello Shristi!

Thank you so much for your review! We are here for you 24/7, so please feel free to drop us a line anytime 😊

Rated 5 out of 5 stars

They are always welcoming and friendly

They are always welcoming and friendly. Any issues i have are sorted out straight away. I was recently scammed and after 1 call they are investigating the company. I received a refund within 24 hours of reporting the issue. I highly recommend them.

December 23, 2019
Unprompted review
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Reply from Amaiz

Hello Katrin!

Truly appreciate your feedback!

We are always happy to help, so please feel free to get in touch anytime!

Rated 5 out of 5 stars

Ok had phone call on Sunday and Paul…

Ok had phone call on Sunday and Paul who was most helpful apologized for situation and even gave me compensation for the errors caused, although never asked for compensation. So a little faith has been restored with Amaiz.

December 23, 2019
Unprompted review
Amaiz logo

Reply from Amaiz

Hello there, Afrodita!

Always glad to be of assistance and really happy that got resolved!

And thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! ⭐ ⭐ ⭐ ⭐ ⭐

Rated 5 out of 5 stars

I transferred a lot of money to my…

I transferred a lot of money to my daughter on laptop for the second time. Sent a 1£ the first time to make sure correct account. account then blocked.
They blocked account and had to phone and verify not a scam. prioritised when I told them she was waiting on mainland to buy a car.
Thanks all the Amaiz team.

Super online bank, Glad to see good security.

December 10, 2019
Unprompted review
Rated 5 out of 5 stars

No problems with Amaiz so far

No problems with Amaiz so far. Im with them for almost half a year. I had account with Lloyds before and after some shocking customer service I went to Amaiz.

December 9, 2019
Unprompted review
Rated 4 out of 5 stars

We have recently switched our account…

We have recently switched our account to them after 18years with Virgin One (RBS) never had a problem with that one just the account was no longer suitable for our needs. I have to say I was very hesitant initially about Amaiz.

December 4, 2019
Unprompted review

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