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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the payment process, particularly regarding withdrawals, which were often delayed or subject to unexpected fees. Customers also reported significant issues with the website, including non-functional links and difficulties accessing their accounts or the cashier. The customer service was frequently criticized for being unresponsive, unhelpful, or difficult to reach, with many feeling they were interacting with bots rather than real people. Additionally, consumers felt the prices were too high, especially concerning the wagering requirements for bonuses and the charges for withdrawals. Some people were dissatisfied with the product, citing low winning odds and problems with games, while others found the games enjoyable and reported swift payouts.

What people talk about most

Payment

Reviewers highlight negative aspects of payment. Many customers report significant difficulties and delays... See more

Website

Clients share negative opinions on the website. Many reviewers report issues with the site being a scam,... See more

Customer service

Users describe negative interactions with customer service, often citing poor responsiveness and unhelpful... See more

Price

Consumers express strong dissatisfaction with the pricing structure, frequently citing unexpected charges and... See more

Product

Customers had ambiguous experiences with the product. While some reviewers praised the amazing games and fast... See more

Based on these reviews

Rated 2 out of 5 stars

As much as I’m enjoying the games .. withdrawing has been a bit of a nightmare.. small withdrawals went through ok .. but the minute I won a jackpot then verification process was needed.. the link th... See more

Rated 2 out of 5 stars

To much money to wager before you can withdraw, then when you do withdraw it doesn't get deposited straight away, so it's all long. Having to play all that money to withdraw such a small amount of fun... See more

Rated 3 out of 5 stars

still waiting withdrawal of £100 to bank account. Think its a bit long you have to wait. but of course when you deposit its immediate. we'll see what happens. Martin Meechan.


Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Gambling House
  4. Gambling Service

Written by the company

Spin the Mega Reel to win up to 500 free spins on Starburst! Play casino slots and instant win games. Pay by phone bill casino on Amazon Slots!


Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

For me my experience here it's like …trying my luck and if I win I kept sometimes but at times I put it back

For me my experience here it's like to have money or to try my luck. But it's seems as I noticed that when I lost my money and trying to get it back I got it but still it's not the equal money that you spend. Most of the time I gamble if I got money my own money and never ask for more if I used it all. I know you will not believed it but I never do things that I push myself to ask for more like borrowing or doing things that's not acceptable. Most of the time I playing in one go if I have expected money to come in my account then after that I I finished or have luck stopped then I do it again I do it as I have said if I got my own expected money.

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid This App – Impossible Withdrawals and Zero Support

I strongly advise staying away from the Amazon Slots Casino app. I have been trying to withdraw my own money for weeks, and they keep “cancelling” my withdrawal requests with new excuses every time. First they will keep asking for additional documents, upload one and they want more.. photo of my credit card, then a bank statement, then a utility bill.. etc. After providing everything they asked for, they suddenly claimed I needed to wager more before I could withdraw - despite the fact that this was my money, not bonus funds. I've lost several hundreds.

February 28, 2026
Unprompted review
Rated 1 out of 5 stars

Stay well away

Do not use this site they don’t pay out use a more trusted well known casino site

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Quite simply beautiful ❤️!

Quite simply beautiful ❤️!! A great selection of games to enjoy and a very supportive service. Withdrawals are smooth and hassle free. Highly recommend. Have as much fun as I enjoyed ❤️

February 17, 2026
Unprompted review

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