Ambala Reviews 325

My delivery was well packed and delivered quickly. Everything tasted fresh.
Will definitely be ordering again.

Worth ordering online , presentation excellent, tasted good and enjoyed by everyone, highly recommend

Great sweets! Fresh and delicious! Delivery as requested, by a friendly courier.

Really pleased with the whole customer experience. I sent some sweets to a friend and unfortunately they weren’t delivered on time by the courier and instead were dropped off at a post office 30 mins from the recipients home 4 days later. I emailed Ambala explained the situation and they kindly sent a fresh box that was delivered successfully next day. Great service. Would definitely use again.

I am a regular customer. I am very please pleased with last order of 100 boxes of ghulab jamun. It was for the katam ul Quran in our local mosque .
Many thanks Ambala .

The sweets arrived on time for our corporate event and were fresh upon delivery. People enjoyed them and all the items looked good visually when displayed.

Our experience would have been rated higher had all the other orders and deliveries we placed at the same time been on time and in the same condition.
Unfortunately, this wasn't our experience, as our overall with Ambala has been far from positive.

Great to have the option of delivery to the doorstep. Was kept updated throughout. Well packaged items. Fresh mithai as always.

Easy to order online and the quality of sweets is always second to none! It was a combined birthday and mother's day present for my mum where I gifted her the large tin of Ambala sweets. She was very happy with them.

It was ok, but delivery was on time .

I ordered online to collect in store for Eid, this was to beat the queues and be more efficient.
However I still
Had to wait half an hour!!
I spoke to a member of staff about my online order and that it should be ready to collect for 11am, he said he’d need to check and he proceeded to carry on doing what he was doing!
I waited for about 20 mins, while getting more and more annoyed , which the member of staff could see.
They were all whispering to themselves until one of them came to take my order number , couldn’t find the order , rang their manager and finally found it in the back !
The whole experience was a waste of time as I could have just gone in to the shop to buy .
I think you need 2 seperate queues, one for the store and one for the online orders with separate staff who know what’s going on.
That way there’s no confusion and people are not intimidated to go ahead of the queue to collect pre ordered stuff.

Awesome sweets will be back again definitely

I have not received my order, having ordered it on 10 March. I was told when I called around Thursday that there was a glitch and that they will despatch on the folloeing Tuesday. It did not arrive. I have called several times and no one has had the decency to call or email me. I have been robbed!

Early delivery but product only had a very short 'best before' date on it. The sweets were a gift for a wedding which takes place after this date so unsure if the will be fit for purpose sadly.

Very good , nicely pack fresh and delivered in time. Delivery message very good.

Great quality ingredients put together to make perfect sweets

This is the second time I have ordered and had been a really good service . Would highly recommend

As always Ambala always deliver. The customer service is always top notch even when extremely busy, the product is of great quality and their hafsi halwa and special ladoo are to die for. The store is easy to find and is decorated famously. They even do special gift box and basket for celebration

A must try

Back to your past high level of service.
Thank goodness.