Amber Moon Panama Taxi Service Reviews 

153
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Our tour driver made this experience an enjoyable one. He also answered all our questions while also giving great insight about Panama. We were updated the ships were coming through the canal at a la... See more

Rated 5 out of 5 stars

We scheduled two rides in advance: Once from Panama City, Panama to Rio Hato, Panama; and one from Rio Hato, Panama to the Tocumen Airport. Both times our driver arrived a few minutes early and both t... See more

Rated 5 out of 5 stars

We used Amber Moon for a transfer from the airport to our hotel, and from our hotel to the cruise terminal the next day. Driver was waiting for us on time on both trips, and both drivers spoke good E... See more

Rated 5 out of 5 stars

My wife and I needed transportation from Panama City to San Carlos, and then from El Chirú back to Panama City. I found the team at Amber Moon to return emails promptly and communicate clearly... See more

Company details

  1. Airport Shuttle Service
  2. also in
  3. Taxi Service

Written by the company

Panama based company specialized in tourism transportation. We offer 24x7 airport pick up and drop off, private tours and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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4.8

All reviews

(153)

4 reviews in the last 12 months

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Rated 4 out of 5 stars

Mixed Experience Due to Lack of Preparation and Holiday Policy

The driver arrived on time, which we appreciated; however, he did not seem adequately prepared. He stopped to get gas immediately after picking us up, rather than fueling beforehand, which felt unprofessional. He also did not ask about our preferences regarding air conditioning or music and played his favorite instead.

Additionally, we learned that the company does not offer service on national holidays, which was surprising given that holidays are often peak travel times. We were required to adjust our travel plans as a result of this limitation, yet the staff appeared frustrated with us for needing to make those changes , even though the adjustments were driven by their lack of holiday service. Their response came across as rude and lacking in customer consideration.

January 4, 2026
Rated 5 out of 5 stars

Consistent and Professional

I have used the company for transportation on 9 trips to Panama. Always reliable and professional. Driver is always on-time and waiting. Booking and confirmations are quick and easy.

August 26, 2025
Amber Moon Panama Taxi Service logo

Reply from Amber Moon Panama Taxi Service

Hi Jeff,
We greatly appreciate you using our services and thank you for your feedback. We'd love for you to get to know our new global brand, Sip Trip Online, at https://siptrip.online/ We hope to see you soon!

Rated 5 out of 5 stars

Excellent service

Excellent service. Highly recommend, family of 9 traveling together. 2 taxis were utilized. Drivers were on time, very efficient and friendly. Amber Moon is the solution for your transport needs

August 14, 2025
Amber Moon Panama Taxi Service logo

Reply from Amber Moon Panama Taxi Service

Hi Safraaz,
Thank you very much for using our services and for your valuable feedback. We invite you to discover and use our new global brand: Sip Trip Online at https://siptrip.online/

Rated 5 out of 5 stars

Nice cars, safety, confort and carefully

nice cars. the drivers were considerate and drove carefully. too much confort and safety.

August 1, 2025
Amber Moon Panama Taxi Service logo

Reply from Amber Moon Panama Taxi Service

Hi Adilson,
We appreciate your business and your feedback. We invite you to explore our new global brand, Sip Trip Online, at https://siptrip.online/

Rated 5 out of 5 stars

On time, absolutely no problems

The driver showed up. On time. Absolutely no hassle. He got us to the airport with no problems.

August 5, 2025
Amber Moon Panama Taxi Service logo

Reply from Amber Moon Panama Taxi Service

Hi Richard,
Thank you very much for using our services and for your valuable feedback. We invite you to discover and use our new global brand: Sip Trip Online at https://siptrip.online/.

Rated 5 out of 5 stars

Amazing service

The experience went well, the driver picked me up on time from and to the airport. For the tour, the driver was very attentive and informative. I really enjoyed my experience. 10/10.

July 14, 2025
Amber Moon Panama Taxi Service logo

Reply from Amber Moon Panama Taxi Service

Hi Jose Andres,
We greatly appreciate you using our services and thank you for your feedback. We'd love for you to get to know our new global brand, Sip Trip Online, at https://siptrip.online/ We hope to see you soon!

Rated 5 out of 5 stars

This is what customer service looks like.

We were lucky enough to be picked up by the owner Renan. He provided us excellent service. We also booked a 6-hour tour with Amber moon. He was our tour guide for the tour. It was totally customizable and he ensured that we had adequate time to visit each of the locations that we chose. He is so knowledgeable about the history and future of Panama. You will be depriving yourself of a fantastic experience if you choose any other company.

July 11, 2025
Amber Moon Panama Taxi Service logo

Reply from Amber Moon Panama Taxi Service

Hi Mario,
We greatly appreciate you using our services and thank you for your feedback. We'd love for you to get to know our new global brand, Sip Trip Online, at https://siptrip.online/ We hope to see you soon!

Rated 5 out of 5 stars

We love Amber Moon

We love Amber Moon, they are professional and punctual. We have been using their services for almost 10 years now, for airport pickups and for transportation to tourist destinations. We will refer them to family and friends.

June 29, 2025
Amber Moon Panama Taxi Service logo

Reply from Amber Moon Panama Taxi Service

Hi Marina,
We greatly appreciate you using our services and thank you for your feedback. We'd love for you to get to know our new global brand, Sip Trip Online, at https://siptrip.online/ We hope to see you soon!

Rated 5 out of 5 stars

Wonderful and prompt experience!

Wonderful! I booked a private airport pickup from Tocumen International Airport to the Albrook Mall area. My flight was severely delayed and the owner and CEO, Renan, was tracking my flight and communicating with me via WhatsApp. He reassured me he would be there to pick me up. He was very patient, understanding, and waiting right for me with a sign with me name (4 hours later than the original ETA). He was very kind, professional, and got me safely to my destination. For a private airport pick up in Panamá City I would absolutely recommend Renan’s service.

June 28, 2025
Amber Moon Panama Taxi Service logo

Reply from Amber Moon Panama Taxi Service

Thank you very much for using our services and for your valuable feedback. We invite you to discover and use our new global brand: SipTrip online at https://siptrip.online/

Rated 5 out of 5 stars

Very reliable

Very reliable. Always on time. Very trustworthy. Used this service for many years.

June 21, 2025
Amber Moon Panama Taxi Service logo

Reply from Amber Moon Panama Taxi Service

We greatly appreciate you using our services and thank you for your feedback. We'd love for you to get to know our new global brand, SipTrip Online, at https://siptrip.online/ We hope to see you soon!

Rated 5 out of 5 stars

Great Service, Excellent Communication, Fair Prices

My wife and I needed transportation from Panama City to San Carlos, and then from El Chirú back to Panama City.

I found the team at Amber Moon to return emails promptly and communicate clearly (in great English!).

We had a little hiccup in our plans (our doing, not theirs) and Amber Moon was able to make a last-minute adjustment for us.

I would HIGHLY recommend booking them for your transportation while visiting Panama!

May 8, 2025
Rated 5 out of 5 stars

Perfect!

Amber Moon was just what we needed for our private transfer. Marco was our driver and he was fantastic! He shared some local knowledge with us and knew where to stop along the route for coffee, food and restrooms.

April 1, 2025
Rated 5 out of 5 stars

Reliable service

Reliable service. We arranged transportation for three times during our trip for a family of five. They were on time and communicated well, including confirmation before arrival.

April 3, 2025

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