Amber Moon Panama Taxi Service Reviews 

153
•
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Our tour driver made this experience an enjoyable one. He also answered all our questions while also giving great insight about Panama. We were updated the ships were coming through the canal at a la... See more

Rated 5 out of 5 stars

We scheduled two rides in advance: Once from Panama City, Panama to Rio Hato, Panama; and one from Rio Hato, Panama to the Tocumen Airport. Both times our driver arrived a few minutes early and both t... See more

Rated 5 out of 5 stars

We used Amber Moon for a transfer from the airport to our hotel, and from our hotel to the cruise terminal the next day. Driver was waiting for us on time on both trips, and both drivers spoke good E... See more

Rated 5 out of 5 stars

My wife and I needed transportation from Panama City to San Carlos, and then from El Chirú back to Panama City. I found the team at Amber Moon to return emails promptly and communicate clearly... See more

Company details

  1. Airport Shuttle Service
  2. also in
  3. Taxi Service

Written by the company

Panama based company specialized in tourism transportation. We offer 24x7 airport pick up and drop off, private tours and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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4.8

All reviews

(153)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable, Prompt, Safe

We scheduled two rides in advance: Once from Panama City, Panama to Rio Hato, Panama; and one from Rio Hato, Panama to the Tocumen Airport. Both times our driver arrived a few minutes early and both times he was a safe, competent driver -- albeit muy rapido -- and would DEFINITELY use Amber Moon Panama Taxi Service again. Strongly recommend!

March 31, 2025
Rated 1 out of 5 stars

Poor experience

We booked 3 trips with Amber Moon. For the first trip, they went to the wrong terminal, but eventually we were able to locate another one of their drivers in our terminal and that trip went fine. For the second trip, they were late by about 25 minutes. For the last trip, they didn't show up at all and we had to scramble to find new transportation to make our flight at the last minute. It was a stressful end to our vacation. Although their drivers were all nice and professional, I cannot recommend their service.

March 18, 2025
Amber Moon Panama Taxi Service logo

Reply from Amber Moon Panama Taxi Service

Hi, I do apologize on behalf of the company, because the bad experience. As you may know, we are experiencing protests and ramdom roadblocks, so our service has been impacted, even though this is out of our hands, sorry for the inconvenience this has caused during your vacation time.

Rated 5 out of 5 stars

Amber Moon Services.

I used Amber Moon for all of my pickup and drop offs while traveling to Panama. Amber Moon was always on time and waited at the airport while we came through customs. Communication was clear and timely through email and WhatsApp.

March 9, 2025
Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. I was contacted the day before arrival confirming the pick and where. Our driver waited patiently for us and kept in touch. His driving was excellent. He even gave us a mini tour while on the way to our hotel by pointing out interesting buildings and describing the area we were in in Panama City, Panama. The same can be said for our return trip to the airport. On time pick up and a smooth ride. No complaints. This company is very efficient and reliable.

March 6, 2025
Rated 5 out of 5 stars

Top notch service!

I was met at the terminal with a sign with my name on it. My driver was very courteous and we arrived at destination in excellent time. No issues whatsoever. Top notch service!

March 7, 2025
Rated 5 out of 5 stars

Reliable and friendly service

Despite only listing airport services on their site, it was no problem for me to arrange a service from my hotel in Rio Hato to my hotel in Panama City. The booking process was simple and our driver was prompt and friendly. Would use again, highly recommended.

February 28, 2025
Rated 5 out of 5 stars

highly recommend this service

highly recommend this service. The vehicles were comfortable and clean. The drivers were great, very friendly and also knowledgeable about the areas we were driving through. on both rides that we scheduled they were on time and got us to our destination at exactly the time we wanted.

January 26, 2025
Rated 5 out of 5 stars

Friendly and Reliable Service

Response to inquiries are always quick and with all the information I need. Drivers are on time and friendly. I've used Amber Moon a few times now and am always more than happy with their service.

February 1, 2025
Rated 5 out of 5 stars

Excellent reliable service

We used Amber Moon for a transfer from the airport to our hotel, and from our hotel to the cruise terminal the next day. Driver was waiting for us on time on both trips, and both drivers spoke good English so there were no communication problems. At the port there was no signage to indicate where cruise passengers should go, and our driver had to ask 3 different people where to drop us off, but he got us there, which was great.

January 25, 2025
Rated 5 out of 5 stars

Driver was great!

Driver was great. Met us coming out of immigration as promised. Got us to downtown Panamá City quickly and safely.

January 24, 2025

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