Website is pretty easy to use and I found what I wanted to be able to do all my underfloor heating without using a screed. There was some confusion from the wood floor fitter about using a herringbone... See more
Company replied
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See what reviewers are saying
I have used Ambient for at least ten years. Purchasing their underfloor heating mat kits. I have never had any issues with regards to the mats or programmers being faulty. They have always arrive... See more
Company replied
Very prompt service, next day delivery. Since ordering the new underfloor programmable thermostat the old one which was playing up has started to work again. I have not therefore fitted the new one bu... See more
No idea if this underfloor heating is any good as I’ve only just picked it up from the post office. A bit frustrating that the delivery could not be left in a safe place which resulted in various pho... See more
Company details
- Heating Equipment Supplier
- Bathroom Supply Store
- Building Materials Supplier
- Boiler and Heating Service
- Home Improvement Store
- Plumbing Supply Store
Written by the company
Ambient Underfloor Heating is a family-run business that started in 2002 supplying underfloor heating to homes across the UK online. Since then, the business has increased to over 50 employees, operating from a 23,000 sq ft of warehouse space. Despite this growth, Ambient continues to uphold the family values to which the business was built and continues to operate through the same websites just as it did in 2002.
Contact info
Unit 16, Carnival Park, Carnival Close, SS14 3WN, Basildon, United Kingdom
- 01799 524730
- customerservices@ambient-ufh.co.uk
- ambient-elec.co.uk
4.6
Excellent
831 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
all arrived ok.
February 20, 2021
Replacement Thermostat
Product as described and easy to install, I was replacing a old thermostat and it couldn’t have been easier. Delivery came when it was supposed to.
February 20, 2021
Very happy with Ambient Underfloor…
Very happy with Ambient Underfloor Heating. The website was easy to use and the thermostat arrived perfectly packaged within one day of my order. I have not used the thermostat as yet but have no doubt it will also be perfect.
February 19, 2021
Fast and efficient!
February 19, 2021
So easy to fit Direct replacement for…
So easy to fit Direct replacement for my older thermostat control.
February 18, 2021
Great service,next day delivery well…
Great service,next day delivery well impressed
February 17, 2021
just the job
Just the job. It was a replacement for the previous one which lasted nearly 10yrs
February 17, 2021
Top notch
Top notch. I had no previous experience of Ambient but they turned up on a Google search. Their price for a pair of Aube TH232 thermostats was between £10 and £20 each cheaper than elsewhere, so much so that I wondered if there was a catch. I ordered a pair, they turned up next day, fitted and working within the hour. Can't do better than that!
February 17, 2021
excellent transaction
quick and informative answers to my questions before purchase. website easy to navigate. good price and quick delivery. kept well informed on delivery progress.
February 16, 2021
A great company
Unusual for me to say these days, but this is a great company - don't hesitate to use them.....
February 16, 2021
Good communication and best price on…
Good communication and best price on the web delivery was within 48 hours of order everything as per the website advert
February 15, 2021
Needed a new underfloor programmer
Needed a new underfloor programmer, found one at this company, ordered one and it arrived promptly and for a competitive price. Installed today and working correctly. Excellent service.
February 15, 2021
Quick and Easy
Easy online ordering. Quick delivery. Excellent Customer Service. Highly recommend this company.
February 15, 2021
No phone response
One problem was i rang to ask a question but got no response .Other than that good service part came next day.
February 15, 2021
Very quick delivery
February 4, 2021
We have purchased from Ambient several…
We have purchased from Ambient several times previously and as a construction company have benefitted the from "Trade Discount" offered to account holders. These transactions were carried out on the telephone. This time we were unable to get through and left several answerphone messages. When no-one called us back we were forced to order online and pay retail price. Disappointing!
February 4, 2021
One to use again
Product details easy to understand and comprehensive apart from length of lead. Competitively priced and arrived well packaged and quickly. Would use again.
January 31, 2021
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