amb Insurance Reviews 261

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's professionalism, friendliness, and efficiency. Many people appreciate the team's thoroughness in understanding their needs and providing tailored advice, making complex insurance processes feel effortless. Reviewers frequently mention the excellent customer service, noting prompt communication and a commitment to going above and beyond. Consumers often highlight the staff's knowledge and helpfulness, with many appreciating their patience and clear explanations. The company is consistently described as reliable and attentive, ensuring that clients receive the right coverage and support.

What people talk about most

Service

People report positive experiences with service, consistently highlighting its efficiency, professionalism,... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, efficiency, and... See more

Based on these reviews

Rated 5 out of 5 stars

We are an independent Engraving company and have recently placed our business insurance and small fleet policy with AMB. Our main point of contact has been Vanessa. We have found the service exce... See more

Company replied

Rated 5 out of 5 stars

THE PERSONNEL FRIENDLY TOUCH I have been with the business since its inception and I was with Andrew its owner when he was with another insurers. His experienced friendly team ensure a client’s needs... See more

Company replied

Rated 5 out of 5 stars

The whole AMB team is always very impressive and thorough in how they conduct their due diligence. I would recommend AMB for insurance needs regardless of the complexity, in fact, the more complex t... See more

Company replied

Rated 5 out of 5 stars

We were recommended amb by a friend having had issues with our previous insurer. They took the time to get a full overview of our business and company structure to ensure we had all the cover we need... See more

Company replied


Company details

  1. Insurance Broker
  2. Business Insurance Company
  3. Commercial Insurance Company
  4. Insurance Agency
  5. Landlord Insurance Company
  6. Liability Insurance Company

Written by the company

We are amb. The Only Independent Chartered Insurance Broker in Staffordshire. Call us on 01782 740044 or email info@ambinsurance.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

261 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

We are an independent Engraving company…

We are an independent Engraving company and have recently placed our business insurance and small fleet policy with AMB.
Our main point of contact has been Vanessa.
We have found the service exceptional.
Vanessa has been responsive and explained things fully.
I would have no hesitation in recommending.

April 1, 2026
Unprompted review
amb Insurance logo

Reply from amb Insurance

Many thanks for your kind words. We are glad you are impressed with our service. We will pass your kind words on to Vanessa.

Rated 5 out of 5 stars

Usual excellent service from AMB

Usual excellent service from AMB - been with them for over 5 years. Their professionalism and attention to detail together with their simple and direct approach, makes it easier for clients to do business with them.
Particular mention to Sian for great service.
I will certainly be back next year.

March 10, 2026
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thank you Andrew & Neville for your positive review. We will pass your kind words to Sian. Always here to help.

Rated 5 out of 5 stars

I am very happy with the phone support…

I am very happy with the phone support I received and the speedy email responses relating to insurance for an additional vehicle I was buying. Once again very polite and professional.

March 25, 2026
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thanks Peter for your great review. Always on hand to help.

Rated 5 out of 5 stars

AMB Insurance Review

We recently moved to AMB Insurance and couldn’t be happier with the service we received, particularly from Jack Edge their chartered Insurance Broker.

Jack was extremely knowledgeable and thorough in understanding our business, making sure we had the right combined policy that balanced both value and cover. The ceramic industry can be a tricky one to insure—especially with kilns reaching very high temperatures—but Jack and the AMB team handled this with ease.

We’ve been very impressed with the service throughout the entire process, before, during, and after the policy was put in place. Highly recommended.

March 18, 2026
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thank you for your positive review Jack. We are glad you are impressed with our service. We will pass your kind words to Jack.

Rated 5 out of 5 stars

Brilliant as ever!

Brilliant as ever!

March 15, 2026
amb Insurance logo

Reply from amb Insurance

Thank you for such a positive review. We're glad you're happy with our service.

Rated 5 out of 5 stars

AMB go above and beyond

With extremely little notice AMB pulled it out of the bag for us! Very knowledgeable and thorough and great communication. You can tell that the customer really matters to this company. Highly recommended

February 25, 2026
amb Insurance logo

Reply from amb Insurance

Thank you Claire for your kind words. We're happy you had a positive experience with us. Glad you agree that customer service is our priority.

Rated 5 out of 5 stars

Happily recommend

We have been with amb Insurance for quite a number of years. They are helpful and efficient and give a good service. They check that our cover is right for our needs each year. Would happily recommend!

March 12, 2026
amb Insurance logo

Reply from amb Insurance

Thanks Mike for you excellent review. We're glad you're happy with our service.

Rated 5 out of 5 stars

Excellent customer service throughout

AMB have supported Staffordshire FA with a couple of projects to date, and the level of customer service, transparency and professionalism has been excellent from start to finish. We look forward to working with AMB again on future projects.

February 19, 2026
amb Insurance logo

Reply from amb Insurance

Thank you Gareth for your positive review. Glad you agree that customer service is our priority.

Rated 5 out of 5 stars

Ambi great service

Ambi , and Sian in particular, have been incredibly helpful and proactive in assisting us manage our insurances. Always responsive and with strong value recommendations I am delighted we started using them and unreservedly recommend them.

February 17, 2026
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thank you for your excellent review. Always here to help.

Rated 5 out of 5 stars

We highly recommend amb insurance.

We were recommended amb by a friend having had issues with our previous insurer. They took the time to get a full overview of our business and company structure to ensure we had all the cover we needed, so that we can now move forwards with confidence. They were patient with the many questions we had and were always on the other end of the phone to clarify things for us. We will certainly be considering them for our other insurance needs as and when they come up for renewal.

February 10, 2026
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thank you Karen for your positive feedback. Always here to help.

Rated 5 out of 5 stars

Professional

Professional, clear, face to face, excellent service

February 9, 2026
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thank you Andrew for your excellent review. Always here to help.

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