AM Car Parts Reviews 

44
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Don’t use this bunch of cowboys, part ordered, no longer needed, tried to return part and used their “simple” returns procedure on their website 3 times, no reply, phoned and was told id have to email... See more

Rated 5 out of 5 stars

ordered rear axle kit plus control arms for a Kia Sportage after a quick phone call too AM car parts who were very helpful to ensure that the Kit and arms were the correct fit before tansport. Items... See more

Rated 1 out of 5 stars

Slow to dispatch item. Poor communication. Wrong item sent (even after email querying) Expects buyer to return at their own expense which goes against consumer law. Ignores emails when challen... See more

Company replied

Rated 1 out of 5 stars

Wow, what a shame I didn't see these reviews before ordering. I purchased a part on Tuesday because their website said it was in stock. Due to ( clearly untrue reviews on their website) people saying... See more

Company details

  1. Auto Parts Store

Written by the company

A simple way to get Brand New Quality Parts at the Best Price. We offer saving upto 80% compare to main dealer prices. AM Car Parts is your ultimate source for Aftermarket car parts and auto parts. We have served thousands and thousands of customers, providing automotive Suspension, Axle Drive, Lighting , Body Parts and Performance parts to make their car the way they like or to help customers getting their the part they need at the right price.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

44 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically takes over 1 month to reply

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2.3

All reviews

(44)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disaster

Disaster! They said it will take 3 days for the item to be shiped but it took 4 weeks, and the item is still on transit! they never respond to messages. Rubish!

January 8, 2025
Unprompted review
AM Car Parts logo

Reply from AM Car Parts

Dear Carp Beniaminn
Thank you for your feedback. We understand how important communication and peace of mind are when placing an order online, and we are sorry if the delivery time caused you concern.
To clarify for you and future customers, all delivery times are clearly displayed on our website at the point of purchase, and your order was dispatched and delivered within the stated timeframe. Although it has cause a short delays due to festive season (Xmas and New year bank holidays) and we do apologies for that. We do not delay or withhold shipments, and we always ensure our customers receive their goods as promised. You purchased item was listed with a longer delivery service (not for 3 days) and i cannot find any communications that we confirm you about 3 days delivery time for the specific item you purchase.
That said, we are constantly working to improve our delivery time for some specific items and communication, and your feedback helps us to do better. Should you have any further concerns or queries in the future, please feel free to contact us directly and we will be happy to assist you promptly.

Kind regards,
AM Car Parts

Rated 1 out of 5 stars

Avoid at all costs!!!!

Avoid at all costs!!!!! They are scammers!!!!!! They will not authorise my return and they take over a week to respond to messages. They are clearly buying for time until the return window closes!!!

Update: they responded as soon as I started a paypal dispute, funny that!!! I payed for the return and got my refund so I'll give them credit for that but I still wouldn't buy from them again.

September 6, 2024
Unprompted review
Rated 1 out of 5 stars

Got there eventually, wont use them again

I ordered an ‘in stock’ part thinking i would have the part well within a week as per most online orders, i was wrong. After a few days of inactivity i chased up the part and was told it would be with the delivery company the next day, this was a lie. 2 weeks later i chase the part again explaining that if it isnt in the post the next day id source the part elsewhere, hey presto the part gets posted. No apology or explanation. What a shambles

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

An amazing service

An amazing service. I couldn’t believe how quickly I received a Toyota RAV4 fuel neck ordered on the AM Car Parts website. Received, free postage, overnight from London to my address in West Cumbria. I would highly recommend if you want quality parts, reasonably priced, and quickly.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Easy internet ordering

I ordered a fairly expensive car part from them and they advised me that there were two size options. The company were most helpful at making sure I got the correct one and when it arrived it was indeed correct. They were very helpful throughout and I was very satisfied with their service and the price charged. There was no extra cost for delivery by courier.

All went well and my car is fully operational again.

Thankyou!

April 6, 2023
Unprompted review
Rated 1 out of 5 stars

Awfull service

I have never dealt with a company like this they take your money and u don't get your goods for ages so u ring them asking where your parcel is they say you'll get it the day after and it takes 3 days because they haven't Evan sent it out for delivery worst company ever I do not recommend them at all , I'll never use them again I advise no one does

April 16, 2023
Unprompted review
Rated 1 out of 5 stars

No Acknowledgement

This company has not acknowledged or replied to recent mails sent to their “ support” address.
I can only assume they want people to use their £1 a minute phone line.
If I could leave a zero star review I would.

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

Right product. Good Price. Excellent Service. What more could one ask!

Ordered a large item (front sub frame) late on Monday at a price well below that quoted by the main dealers. As I had been late in the day ordering the part I contacted the company by email and was assured that it would be dispatched the following day. The item arrived safely at lunchtime on Wednesday having been sent by Parcel Force 24 hour delivery. This was a day earlier than expected, as the web had told me that a 48 hr. service would be used. It was very well protected and packaged and as advertised is a genuine makers original part. I am very impressed indeed with the service received. Thank you very much AM Car Parts. If only we got this sort of service everywhere!

March 8, 2018
Unprompted review
Rated 5 out of 5 stars

1st Class service

I needed a rear sub-frame for a 2005 Hyundai Tucson 4WD, expensive part to buy from main dealer but AM Car parts supplied a new one with bushes included for half the price including delivery, part arrived next day. 1st class service, Knowledgeable staff, Great company.

January 7, 2018
Unprompted review
Rated 5 out of 5 stars

Outstanding service

A great service received and saved almost £120 compare to new one. I will defiantly use you again. Thanks AM Car Parts

November 14, 2016
Unprompted review
Rated 5 out of 5 stars

Job done in 10 mins

Aftet submitting my part request, within 5mins I got a text message on phone with part availability and price information. Amazing service with really cheap prices. Highly recommend for anyone who is searching for spare part. Thanks AM

June 21, 2014
Unprompted review
Rated 5 out of 5 stars

No Doubt, Really money saving website

I was looking for Axle for my audi a3 2000 model and I found amcarparts.co.uk from google and they done the job, they way they said. I found them the cheapest compare to others even though i got only 2 offers but they were really cheapest with 6months guarantee for used Axle. Really great and recommended service.

March 5, 2014
Unprompted review
Rated 5 out of 5 stars

I am very happy with...

Very good response on my request. I will honestly recommend this website to my friends and coworkers.nice experience i ever done .

February 21, 2014
Unprompted review

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