Amenitiz Reviews 4,892

Very helpful staff who assists you from the start to finish and support system for afterwards

The response to our request is fast, not AI, but by someone very competent with clear explanations.
Still satisfied with Amenitiz Channel Manager and we recommend.

It was a great experience working with the Amenitiz team to get my business website up and running. Rachel and Heather were exceptional

Working with Amenitiz has really helped us get started with our new boutique B&B, Farfalla Blu, Pozzallo. I’m impressed by how user-friendly it is and even more impressed by how readily available support chat is - and every time the solve my problem or teach me how to solve it so I’ll know how next time. We’re hopeful that with our great website and Amenitiz’s support and excellent platform, we’ll quickly be able to move away from reliance on OTAs. Highly recommend.

I am very happy with Amenitiz, the Channel Manager works great and offers all features needed, the Team is always helpful, if there are any questions or help needed.

I often have the privilege to deal with Daniel for any issues I have encountered and they are sorted out very quickly

Their system is so easy to use & affordable. As they come across any issues, they are dealt with speedily & always strive to improve the experience & interaction for myself & guests alike.

Very bad manager

Terrible experience due to a double booking calendar nightmare. Poor organisation, wasted time, and very frustrating overall.

the Amenitiz staff are very cheerful and welcoming. They understand people 's level of understanding is different and are willing to follow your pace of understanding until they are satisfied.

Amenitiz is an easy to use integrated platform for managing your hotel's bookings especially for the smaller Hotels and Guest Houses / B&B's. It combines the website, reservation manager / OTA interface, and reservation payments in a single interface avoiding the need to run and manage three separate providers / companies.

Information is presented in an easy to understand manner and the support staff are very knowledgable and quick to respond. Great integration between website, booking engine and payments make the whole process easy to handle.

Really helpful and quick response to help me resolve my query to ensure that my website was running effectively

Very very fast the service at phone for my questions. And i tryed a good experience for interaction with all the people staff

Such a friendly and helpful company. I had a training session on the Channel Manager and one on the website. And they were very responsive when I asked them questions after. And I got my first booking today after the website being live less than a week!

The preparedness of the web designer and her patience when I had trouble joining the meeting spoke levels of professionalism and I commend her for that.

Professional, helpfull, quick and friendly!

The Amenetiz team was amazing. Lots of guidance and support were at hand with patience and great communication. Thank you!

Since we have moved from Avivo to Amenitiz we have seen a slow and steady improvement in the direct booking we receive as we move to promote the business away from the main sources of Booking and Expedia. At first things were tricky as learning the new platform took some time although its now super intuitive and easy to navigate its the same with anything new it takes time to learn. The staff have been great, in fact we have had nothing but great, reactive support from everyone every time we have a question or we find something that we dont understand, the staff are there to help. We have had some great webinars and they are constantly putting ideas and other options into place to help drive our business forwards, thanks Amenitiz for your ongoing support and assistance in the last two years. We honestly look forward to many more.

Amenitiz single handedly ruined our business. The booking system is the life of the business and they caused us so many problems.

I'm am incredibly surprised as to how there are so many positive reviews! Even if you encountered no problems with the staff at Amenitiz, the software is so non-user friendly!

They managed to let guests book at a lower rate than we accept. They made it possible for guests to double book, their software cant manage to update more than 365 days ahead but they dont tell you that.

We had to phone guest after guest to try and undo the mess they got us into. Tarnishing our high reputation.

They also said that we were on a rolling contract and could cancel whenever but it turns out that wasnt true either.

Please do yourself a favour and AVOID!

We moved our booking platform to this company and they have made our administrative lives and absolute nightmare. I wish, whole heartedly that we had never been approached by them. It's been a catalogue of errors from start to finish. We left them (finally) in June, which was as soon as we could, and they have still managed to mess up a booking, steal £1222 pounds from us by debiting a transaction, that we never received (funds held pending) and now we are having to sue them to get our money back. AVOID THIS COMPANY LIKE THE PLAGUE.