High quality clothing made by USA employees, easy returns, soft and sturdy fabrics, good sale prices, rewards program pays off quickly, good customer service, military discounts. One request: more fla... See more
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Company details
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American Giant, founded in 2012 by Bayard Winthrop in San Francisco, has garnered acclaim for its commitment to producing high-quality, durable clothing entirely within the United States. By selling directly to consumers through its website, the company ensures exceptional craftsmanship in its products, such as the widely praised hooded sweatshirt, which has been lauded as "the greatest hoodie ever made." American Giant's dedication to revitalizing U.S. apparel manufacturing has been recognized by Fast Company, naming it one of the 50 Most Innovative Companies. This approach not only delivers superior products but also supports local industries and communities.
Contact info
612 Alabama St. , 94110, San Francisco, United States
- service@american-giant.com
- american-giant.com
Hasn’t replied to negative reviews
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Quality Construction
Great products and shipping
Great products and shipping. Appreciate discounts but no return policy is problematic as sizing is sometimes a challenge.
My package never arrived
My package never arrived. You used a no name delivery service and the package was left outside my door after I gave them the door's access key. I was never even notified the package was there to ask someone to grab it. By the time I got home, an hour later, it was already gone. Your clothing costs too much to use bargain bin delivery services. I didn't have trouble with previous orders, but now I see why you offer delivery insurance.
The message I sent was never responded to, so it's obvious no one cares. Definitely lost a customer.
great customer service
I had to return for an exchange for a smaller size which was easy. The carrier lost one of the return packages and it was replaced without question.
95% of my wardrobe is American Giant!
95% of my wardrobe is American Giant! Great quality. Great fit! Great colors. Durable. Great design. Thank you!
Website is easy to navigate
Website is easy to navigate, filters all work correctly, prices are accurate when added to the cart, and checking out was easy.
Pocket T-shirts
The t-shirts fit great and are well constructed with heavy enough material that should withstand a lot of wear. The only reason I didn't give a 5 star rating is the actual colors of the shirts were not quit the same as the images on your website.
Cotton Bomber jacket exchange
Easy exchange, fast return and shipping. Great discounts on products using ID.me.
Too Much Shrinkage Upon Washing
The pants arrived quickly and the fit out the box was great! Good materials and construction. This is my second pair of these- and the first pair is wearing well after 18 months. However, with this new pair- upon their first cold water wash (no drier) they shrunk so much that the length is two sizes down and wear almost like high-waters- making them almost unwearable. I did not have this issue with the first pair I purchased. Really disappointed for the price point. Buyer beware sizing and shrinking. AG clothes have always worked for me- this is my first issue.
Delivery is fast and well packaged I…
Delivery is fast and well packaged I feel I’m getting quality garments
Great products and great service
The product was received quickly. I love everything I’ve order from AG. I was slightly disappointed to see that a week after I paid full price for both items, they went on sale. But I love the products and the service, that is simply a reflection of my poor timing.
I love how heavy this sweatshirt is
I love how heavy this sweatshirt is. You can tell it well made and will last a long time, this is now my daily sweatshirt for the fall/winter months.
High quality clothes at a reasonable…
High quality clothes at a reasonable price. Many of the items are made in Los Angeles. I appreciate that they support the local community.
Shipping is always fast and the product…
Shipping is always fast and the product is very well made and true to the description.
AG fan for LIFE
I’ve been a longtime AG fan and always wanted my own moto jacket in black. Finally took the plunge and don’t regret it one bit. This company makes THE best hoodies and sweats ever. Plus they are made in the USA. Well done as always.
I ordered three pair of pants
I ordered three pair of pants. All the same size. I ordered these same pants last year, in the same size. The black pair were perfect. The red pair were way big, and the green pair shrank when I washed them—I washed the black and the green pair together and the black pair did not shrink at all. I re-ordered the green pants, and they again shrank. Something is not right with the fabric from which they are being manufactured.
Women's lightweight zip-up jacket
Our family stumbled upon an American Giant outlet store and after buying the lightweight zip-up jacket for women I was hooked. I came home and ordered two more jackets! I love that it's made in the US, high quality, and supports US workers. Thanks!
My experience with American-Giant is…
My experience with American-Giant is fantastic. They have a fast and easy website to browse through, and the loyalty program is a super added plus. Once you have picked your item, the checkout is easy and efficient. And for the best part, you are going to love the quality and the feel of the 100 % cotton, and that it's all made right here in AMERICA! My favorites are the sweatshirts! Can't get enough of them, and there are plenty of color choices to choose from.
Simply the best
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