American Giant Reviews 1,418

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 217 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, highlighting the superior fabric, design, and construction. Many appreciate that the items are made in the USA, emphasizing their durability and comfort, with some noting that their clothing has lasted for many years without losing shape or color. The ordering process is generally described as easy and efficient. However, some people were dissatisfied with the delivery service, experiencing long delays, incorrect deliveries, or packages being left in unsecured locations. There were also occasional concerns about quality control, with a few customers reporting issues like broken zippers, fading fabrics, or items arriving with signs of prior use. Additionally, some reviewers found the pricing to be high, especially when combined with issues like sizing discrepancies or items going on sale shortly after purchase.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the thickness, durability, and... See more

Quality

Users describe positive interactions with quality, highlighting the excellent construction, soft and sturdy... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised quick and... See more

Price

Customers consistently note ambiguous experiences with price. While some reviewers feel the high quality,... See more

Order

People report positive experiences with order. Many customers praise the ease of ordering and fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

High quality clothing made by USA employees, easy returns, soft and sturdy fabrics, good sale prices, rewards program pays off quickly, good customer service, military discounts. One request: more fla... See more

Rated 5 out of 5 stars

Aside from the superior quality, construction, and color--Green Moss--a given with American Giant clothing, the fit was so perfect, so comfortable, yet streamlined. The absence of a waist drawstri... See more

Rated 5 out of 5 stars

Received today Aug 01. Products are all great, fabric, design and quality, all wonderful. Easy to order, and updated are available, again wonderful. Shipping is tough, living in Hawai’i. Actually afte... See more

Rated 5 out of 5 stars

I’ve purchased nine American Giant hoodies in multiple styles and colors, and the consistency is unmatched. Heavyweight fabric, excellent construction, and a fit that holds its shape wash after wash... See more


Company details

  1. Clothing Store

Written by the company

​American Giant, founded in 2012 by Bayard Winthrop in San Francisco, has garnered acclaim for its commitment to producing high-quality, durable clothing entirely within the United States. By selling directly to consumers through its website, the company ensures exceptional craftsmanship in its products, such as the widely praised hooded sweatshirt, which has been lauded as "the greatest hoodie ever made." American Giant's dedication to revitalizing U.S. apparel manufacturing has been recognized by Fast Company, naming it one of the 50 Most Innovative Companies. This approach not only delivers superior products but also supports local industries and communities.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

i paid $35 for two day delivery in…

i paid $35 for two day delivery in order to have two tshirts in time for a trip. $200 for two tshirts. no shirts ever arrived and when i got back from my week long trip i followed up only to find the shirts had not even shipped. my order was lost.

so i paid a fortune for two tshirts for absolutely no reason at all.

also the printing on the inside of your tshirts curls up after washing and itches like crazy.

not great

October 4, 2025
Rated 4 out of 5 stars

I love my American Giant items

The t-shirts and hoodies are very well-made and the cotton fabric is high quality. They don't shrink or twist after laundering and color does not fade. My only complaint is the price, which is a bit excessive.

September 25, 2025
Rated 2 out of 5 stars

This was the third pair of sweat pants…

This was the third pair of sweat pants I have purchased from AG. Each time they have gotten thinner and more expensive. About 1/4 of their total weight came off in the first washing as fluff.

The construction seems fine, but if you want beefy thick 100% cotton sweatpants I would recommend looking elsewhere.

October 2, 2025
Rated 5 out of 5 stars

I was so happy to make the 2+ hour…

I was so happy to make the 2+ hour drive to your store. My daughter in San Francisco recommended you. Your employee Mr. Wilson was so helpful and patient as I texted my daughter to select items for her and her husband. We were all successful, including myself. I sent theirs to SF and they love them. I also love my new lightweight hoodies! Please continue to make your quality items here in America. I highly recommend your products. Thank you.

October 2, 2025
Rated 1 out of 5 stars

Very stiff material that smelled…

Very stiff material that smelled slightly of chemicals. I washed it hoping it would help. Better but still not great. And…now I can’t return it because I washed it. Expensive mistake…

October 2, 2025
Rated 5 out of 5 stars

Great Service and Product

Jacket fits nice and trim, excellent quality. Very stain resistant, as I learned after an unfortunate soup spill during dinner. The return and ship out for a different size was expedient and low-hassle. Very satisfied with this order, I hope I got something I bought for life.

October 1, 2025
Rated 4 out of 5 stars

Great clothes, but...

As usual, quality clothes. Unfortunately, AG use of "Better Trucks" as shipper caused original order to be delivered to wrong address. AG has no published (or easily identifiable) customer service phone number, so e-mail was only option to communicate shipper's error. E-mail response took 2 days. AG did sent out a replacement order, which was received appropriately.

October 2, 2025
Rated 5 out of 5 stars

Colors and Fabrics

I love the colors and the fabrics at American Giant. They consistently offer quality clothing at reasonable prices

September 30, 2025

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