American Giant Reviews 1,418

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 217 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, highlighting the superior fabric, design, and construction. Many appreciate that the items are made in the USA, emphasizing their durability and comfort, with some noting that their clothing has lasted for many years without losing shape or color. The ordering process is generally described as easy and efficient. However, some people were dissatisfied with the delivery service, experiencing long delays, incorrect deliveries, or packages being left in unsecured locations. There were also occasional concerns about quality control, with a few customers reporting issues like broken zippers, fading fabrics, or items arriving with signs of prior use. Additionally, some reviewers found the pricing to be high, especially when combined with issues like sizing discrepancies or items going on sale shortly after purchase.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the thickness, durability, and... See more

Quality

Users describe positive interactions with quality, highlighting the excellent construction, soft and sturdy... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised quick and... See more

Price

Customers consistently note ambiguous experiences with price. While some reviewers feel the high quality,... See more

Order

People report positive experiences with order. Many customers praise the ease of ordering and fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

High quality clothing made by USA employees, easy returns, soft and sturdy fabrics, good sale prices, rewards program pays off quickly, good customer service, military discounts. One request: more fla... See more

Rated 5 out of 5 stars

Aside from the superior quality, construction, and color--Green Moss--a given with American Giant clothing, the fit was so perfect, so comfortable, yet streamlined. The absence of a waist drawstri... See more

Rated 5 out of 5 stars

Received today Aug 01. Products are all great, fabric, design and quality, all wonderful. Easy to order, and updated are available, again wonderful. Shipping is tough, living in Hawai’i. Actually afte... See more

Rated 5 out of 5 stars

I’ve purchased nine American Giant hoodies in multiple styles and colors, and the consistency is unmatched. Heavyweight fabric, excellent construction, and a fit that holds its shape wash after wash... See more


Company details

  1. Clothing Store

Written by the company

​American Giant, founded in 2012 by Bayard Winthrop in San Francisco, has garnered acclaim for its commitment to producing high-quality, durable clothing entirely within the United States. By selling directly to consumers through its website, the company ensures exceptional craftsmanship in its products, such as the widely praised hooded sweatshirt, which has been lauded as "the greatest hoodie ever made." American Giant's dedication to revitalizing U.S. apparel manufacturing has been recognized by Fast Company, naming it one of the 50 Most Innovative Companies. This approach not only delivers superior products but also supports local industries and communities.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Purchased two Everest shirts - One was clearly used

Purchased two Everest shirts. Both high quality, very good shirts. However one was clearly used; had obvious wear to the fabric, as well as faded logo on the inside. Completely different from the other Everest shirt that came with it. Truly wish they'd be transparent on reselling used clothing, and not cool to do it at full price!

October 1, 2025
Rated 5 out of 5 stars

Best Hoodie Ever

My original hoodie was lost in transit, but the replacement process was quick and hassle-free. The quality of the new hoodie is outstanding—100% cotton, soft, and incredibly comfortable. I’d give it a solid 10/10.

September 30, 2025
Rated 5 out of 5 stars

Alls well that ends well

Was delivered the wrong size initially, instigated the return process, which took no time. DShipped original back following their instructions. new shirt arrived BEFORE they got the return. New shirt really comfy.

September 30, 2025
Rated 5 out of 5 stars

Had trouble getting this

Had trouble getting this, I waited a week to try to order from the catalogue when you first advertised it. Was thrilled when you notified me they were back in stock and it arrived promptly.

September 25, 2025
Rated 5 out of 5 stars

A very good new product Delivered…

A very good new product Delivered quickly

The new Rib Tee is the heavy weight T-shirt I've always wanted- great feel, impeccable build quality, and a bit of stretch that earlier heavyweight T's didn't have. Perfect for me...

September 29, 2025
Rated 5 out of 5 stars

Great sweater

Great sweater! Note that this is not a true henley, which is usually a slim/athletic next-to-skin fit. This is more of a sweater with buttons on the top 1/4. Despite that this, this is great for the colder months. Very high quality and well made and it looks really good on me.

September 29, 2025
Rated 5 out of 5 stars

Perfect first experience with AG

First experience with AG. Clothing made using quality materials and assembly. Items as described. This was an uncommonly perfect online shopping experience. No compromises. Thank you

September 28, 2025
Rated 1 out of 5 stars

The materials used in these shirts has…

The materials used in these shirts has been downgraded over time. I still have the original slub tees I bought 10 years ago. They fit like they have since day 1 basically. Newer shirts I’ve purchased in the last 2 years are of varying quality post wash, and shrink much more. I keep thinking it was a fluke but for two years now I’ve wasted 100s of dollars hoping to get a few good ones. The material is just not the same as it used to be. Not getting them anymore.

September 28, 2025
Rated 5 out of 5 stars

Decades of excellence

I’ve been an AG customer for well over a decade. Nothing compares to their quality of their clothing and in fact I am still wearing hoodies and pants that I have had for many years. They look and feel as good as the first time I wore them. Fine customer service as well. They deserve the old adage “You Get What You Pay For.”

September 28, 2025
Rated 5 out of 5 stars

It was easy to order my pullover

It was easy to order my pullover. It arrived in a fairly short time and in the size and color I wanted.It was easy to apply a store credit I has on file. It's made of durable but soft fabric. It should last a long time.

September 27, 2025

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