American Blinds Reviews 132

Thrilled with my American Blinds purchase! The blinds are excellent quality and look fantastic in my windows. They arrived exactly on time, which made the whole process smooth and stress-free. Highly recommend!

Ordered a custom, motorized blind. It arrived with a visible defect in the fabric, did not raise/lower, and was missing the part needed for cordless/remote operation. Asked for refund and was told they only provide replacements. I'm now told I need to wait until the end of the Chinese Lunar New Year (whenever that is) to get my replacement processed. After weeks this whole experience has been a fiasco.

Blinds were perfect in size, color and overall appearance. Very pleased with the blinds.

I have ordered multiple times for myself and for other people. The service is always fast and reliable, and I find the prices very competitive. I have been installing custom window treatments professionally since 1976 so I have dealt with many sources for my product. I have to give American Blinds 5 stars all around!

Easy to order, great pricing, excellent product, fast service.

Item arrived sooner than expected, and the quality and value was superb

It was great, the delivery was ontime and everything went together well! thank you!

Happy with the product.
Easy ordering and a live person (English speaking, in the US, no accent) available to help.

Great company to get your blinds. They stand by their product and have wonderful customer service.

Love them. They make our rooms look so much better.

Installed our blinds and they look great. However, when raising and lowering them they are never level without adjusting them several times, especially the 68” one. The 68” one also will not stay completely raised, as it tends to gradually lower an inch or more.

Website easy to navigate to find item and information is clear to order products online. Packing and shipping is very good. Quality is excellent.

On time. Nice samples

Great customer service!!
Ordered two sets of blinds and one set had the wrong size valance. I called customer service. The lady I talked to was extremely nice and helpful.
My new valance was ordered and sent right out!

The blinds look great the measurements are just a bit short, I do love the color and the look.

Have ordered from American Blinds for years and they’ve always been cut correctly, packed and shipped in a timely manner.

These were a perfect fit and LOOK Great. We love them and will continue using your product going forward. Thank you.

They say a company is only as good as its customer service, and unfortunately, I have learned that American Blinds is no longer a good company based on my first experience with an issue after many years as a loyal customer. Years ago, we furnished our entire house with blinds purchased from American Blinds, and we’ve slowly been replacing those blinds with new purchases from American Blinds as we’ve updated our house, always with complete satisfaction. However, I recently purchased a mini-blind at the recommendation of one of their design consultants that is too deep for our relatively shallow window frames. This was never a problem with any of our prior purchases. After contacting their customer service, the only solution offered was for me to purchase a replacement blind using one of their design consultants (again) to ensure it will fit. They do not offer returns or refunds, and my request for a price concession toward the replacement blind was unanswered.

Fortunately, I learned their disregard for me as a customer over a $100 blind and not concerning an issue with the $1,000s of blinds previously purchased through American Blinds. I will take their customer service agent’s advice and order a replacement with the guidance of a design consultant, but it will be from a different company. I can no longer recommend American Blinds -- caveat emptor.

I have ordered from here before and have been very pleased. The shipping is fast and the blinds are easy to install and look and work great - exactly what I want and need!