American Carship Reviews 315

Jacob Bruce did a great job, I tried to sell my car up until one day before moving, Jacob was able to arrange a truck and deliver across country 2200 miles from Phœnix AZ to Sarasota FL in 6 days. My Porsche arrived in the same condition it left in, very pleased.

Good company to work with, Jacob Bruce responsible and experienced representative .

I cannot recommend using this company to transport your car. I worked with Tom Wilkins, and he accepted my required date and provided me with what seemed to be a fair price, however on the day that the shipment was supposed to occur no one showed up to pick up the car. I requested the transporter's contact information and a pick up time every day for three days prior to the pickup, and every time he assured me he was in contact with the carrier and would provide me with a time shortly. He did not. On the day the pickup was to occur he was completely unresponsive to messages requesting both the pickup time for the day, and later requesting a refund for the cost of the service. I will be submitting a BBB complaint and contesting the charge with my credit card company.

Jacob Bruce did a great job setting the expectations and giving me the options that were available to me, timing on deliveries, and much more. It was a pleasure to work with them

Jacob Bruce provided me good customer service. My vehicle was delivered on time without incident.
Thank you

Awesome experience with American Carship. For it being the first time having my car shipped from coast to coast I gotta say I was scared. They had the best quote on the internet. While others were just interested in my money, Jacob, my poc, ensured safety, reliability and with the delivery on a timely manner. I have to say next when I ship my my car I’ll be calling American Carship.

It was my first time to have a car transported. I stumbled upon American Carship through Google searches. I dealt with Steve who was very responsive and who was responsible in finding a reputable trucking company for us. Final price was higher from original estimated price but was understandably dependent on season and demand. Our car made it unscathed from NJ to CA within the promised delivery date. Overall, I'm satisfied with my experience with American Carship.

Last week I used the services of American Carship and was very pleased with their service. And I personally want to thank Mr. Steve Smith for his professionalism and just being a very caring person. I recommend everyone to contact Steve.

Talked to Steve Smith and he was able to assign a deliver driver who able to deliver my mini truck on the date I needed delivered. Great service, reasonable price and I highly recommend this company.

I called and within 4 hours they were out there to tow my truck for 400 miles for a price i couldnt believe.Highly reccomend

Worked with Steve Smith, of American Carship, as my coordinator for the second time in a year. It was really important that my car arrived on time, safe and sound. He guaranteed that, was communicative, honest, transparent, and available every step of the way. If I need my car shipped in the future, I will be going to Steve.

Great service, I worked with Steve to get my car shipped from Maryland to California, he was very responsive and to schedule the delivery as per my requirement. He keeps me informed about the schedule and everything worked out as planned.

Jacob was wonderful at customer service. He always responded to my texts & calls very quickly. The driver, Maksat, was also excellent. My car was delivered quickly and was in good condition.

The only reason I would not use Carship again is the original price quoted ($1200.00) went up to $2400.00, and we had no time to get a lower quote from another carrier since price went up 3 days before loading. Tips were also expected, which made our final cost $2400.00.

I will definitely shop around if we need to ship our car back to Massachusetts in March!

Jacob Bruce, we are very satisfied with your work and business with us. We are looking forward to working with you in the near future

Jacob was on point about the on schedule delivery and pickup of my vehicle. He provided me a quote and then followed up diligently so that my pickup and delivery time coincides with my calendar as well and i appreciate that. It appears that there is some level of lack of clarity in terms of what was quoted at the beginning vs what the final fee would be. In my case what i was quoted when I booked the shipment and what I ended up paying showed an increase of 42% which i was not expecting and kind of put you on the bind since i was informed about the increase the day before i shipped the car (makes you feel like you are lured in with a good price and finally jack it up when you get to a point of no return). Even that 42% increase was after a lot of going back and forth with the company but the initial price increase was about 60%. The explanation that i was provided did not really make sense to me since they said that the driver sets the price but my question is what is the use of them asking for a pickup and delivery point if the final number can be that far off. They should clearly state how the number can change and by how much at the start if the quoting process so people can shop around with that in mind and do not leave feeling trapped or tricked.

Jacob was amazing. He help me through my process diligently. if I don’t like some, he continues to look he worked very hard to give me what I want. he never gave up or got frustrated with me. I highly recommend. you work with Jacob he is so amazing and patient.

Jacob Bruce was a great person to conduct my shipping business with! Very friendly, respectful and had my shipping needs 100% in mind! Would be more than happy to conduct business with Jacob again if I ever need vehicles shipped in the future.

Although I was a bit apprehensive about using this transportation service, Jacob did everything he could to make me feel comfortable about the transition. He kept constant communication along the way. Jacob would give updates about were the driver was located at the time. The car did arrive 2 days later than expected, but it arrived safely. I would use American Carship again with the assistant of Jacob! I must say I did contact Atlanta Sectary of State to ensure this was a legit business.

Great company to work with! Special thanks to Matthew Brown for his professionalism.