American Home Protect LLC Reviews 

84
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I have been calling them since Mar 2025-Dec 2025 to stop the aggressive mailers they have been sending to my dad who passed in Jun 2025. Prior to his passing one of their woman callers has hung up on... See more

Rated 1 out of 5 stars

DONT TRUST THIS COMPANY! American home protect is a terrible company. They are a scam.........They denied my sick elderly mothers claim for a new refrigerator after she had been paying them monthly f... See more

Rated 1 out of 5 stars

I would render a warning for anyone considering protection from American Home Protect. We replaced an AC unit in April, filed a claim in June, and as of 1 October have yet to receive payment. They r... See more

Rated 2 out of 5 stars

I was told that if anything went wrong in the future it would be covered- wrong! Apparently that is only half true since there’s a gray area around something that’s “preexisting” even though a profes... See more

Company details

  1. Property Maintenance
  2. Appliance Repair Service
  3. Handyman
  4. Repair Service

Written by the company

American Home Protect is a home service provider offering a Premier home warranty that includes handyman services to keep your home protected and maintained.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

84 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(84)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

Shady Business Tactics

Never did business with them, but their "sales" tactics are shady. They send letters making it look like they are affiliated with your mortgage company and this is something you have to do. They even send 2nd, 3rd, and final notice letters with the different colored envelopes. I could see how some people would easily fall for this. I'm trying to find out who to report their business practices to.

August 1, 2023
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam, they sent letters to my house acting like they were my warranty company and tried to get me to "renew" they tried to take my money they are faking being a legitimate business, I'm filing reports with the FBI they have repeatedly harassed me wuth their fake business

August 24, 2023
Unprompted review
Rated 2 out of 5 stars

Non responsive

I needed to file a claim and have someone come out to check my AC. I called AHP and was advised they would have someone contact me to come out. This was in early July, I've not heard from a contractor or the company. I'm also unable to get written documentation on my policy.

July 10, 2023
American Home Protect LLC logo

Reply from American Home Protect LLC

Hi Sharon,

We are very sorry for the misunderstanding from our agent. As soon as we saw this review, we immediately escalated this to the customer care department. We were told that they have contacted you and explained why the original agent had this misunderstanding. Also, they have given you the instructions for getting reimbursed and have expressed that our head of customer care will be personally on the watch to make sure you receive your check as soon as possible. Again, we are sorry for the delay, and happy that we were able to resolve this issue and ensure that our agents have taken care of you.

Rated 2 out of 5 stars

Need assistance

I call Saturday talk to after hours person who said it would take o e to two days for a contact. By Tuesday no one had called me back. I called and Saturday after hour person never made a claim. Tuesday the person I did talk to stated they would try to find someone. It is Thursday and no call back of any kind. I need my washer fixed. I have family who are disabled and require washing daily.

June 6, 2023
Rated 2 out of 5 stars

Too many issues

Too many issues , no one cares about the issues we have and have to recall every day. No one returns call or send services out like promised.

June 8, 2023
Rated 2 out of 5 stars

Poor service…

They never send anyone to do repairs you have to find someone and pay up front, I am still waiting on reimbursement for a project, I've contacted them and no response, I don't recommend this company

April 19, 2023
Rated 1 out of 5 stars

On Mar.7 I submitted an invoice for…

On Mar.7 I submitted an invoice for work done to my gas range which I was informed got approved Mar.9. Despite several calls inquiring about the reimbursement, I am still waiting as of today May 3. I'm very disappointed in the customer service.

March 7, 2023

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