I have been calling them since Mar 2025-Dec 2025 to stop the aggressive mailers they have been sending to my dad who passed in Jun 2025. Prior to his passing one of their woman callers has hung up on... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
DONT TRUST THIS COMPANY! American home protect is a terrible company. They are a scam.........They denied my sick elderly mothers claim for a new refrigerator after she had been paying them monthly f... See more
I would render a warning for anyone considering protection from American Home Protect. We replaced an AC unit in April, filed a claim in June, and as of 1 October have yet to receive payment. They r... See more
I was told that if anything went wrong in the future it would be covered- wrong! Apparently that is only half true since there’s a gray area around something that’s “preexisting” even though a profes... See more
Company details
Written by the company
American Home Protect is a home service provider offering a Premier home warranty that includes handyman services to keep your home protected and maintained.
Contact info
3460 Lotus Dr #150, 75075, Plano, United States
- (877) 407-3820
- CustomerCare@americanhomeprotect.com
- americanhomeprotectllc.com
1.4
Bad
84 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Too long to get here
Too long to get here. Hold on phone too long. Doesn't cover anything I have that's broke.
May 25, 2018
Unprompted review
Called on two items Tuesday
Called on two items Tuesday. Water heater and dishwasher. Today is Friday and still have not gotten either one fixed. Could have saved the money and gotten both repaired by now.
May 25, 2018
Unprompted review
Hard to file clain
Hard to file clain. Too many separate divisions won't send policy or information card. I'm looking at a new carrier
May 24, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.