American Tall Reviews 337

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 154 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently express satisfaction with the products, highlighting that the clothing fits well for taller individuals, with appropriate lengths in sleeves, inseams, and torsos without being baggy. Many also praise the quality of the materials, noting that items are well-made, comfortable, and durable, holding up beautifully after multiple washes. Reviewers appreciate the variety of styles and colors available, which is often a challenge for tall fashion. However, some people mentioned significant issues with delivery services, reporting that orders can take a week or more to ship, with some packages being lost or experiencing extended delays. There is also dissatisfaction regarding customer service, with many finding the support system unhelpful, often relying on bots that do not resolve issues, and experiencing slow response times. Additionally, some customers noted inconsistencies in product sizing and quality over time, and issues with return policies, particularly concerning unexpected shipping fees for returns.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many customers appreciating the quality and fit of... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the well-made products, excellent... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as lost orders,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Delivery service

Users describe negative interactions with delivery service, with many reporting significant delays and issues... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Company is great. Quality clothing. Purchases are for my 20 year old son. 6’5 150# long and lean. Still figuring out sizing and company was great about returns/exchanges. Only complaint, multiple item... See more

Company replied

Rated 4 out of 5 stars

Proud string-bean here (6’6”, 190lbs), new to AT at age 52. Your catalog makes me feel old, but I’m appreciating size M extra-long in athletic pants and long-sleeved crew necks. I’ve never had the lux... See more

Company replied

Rated 3 out of 5 stars

I was excited to order something with the word “American” in it since I’m excited about supporting American made stuff. My things arrived with labels saying “made in China”. That was sad to me. In a... See more

Company replied

Rated 5 out of 5 stars

My wardrobe is so much better now that I've found American Tall!! The items are wonderful, and everything fits. The only 'room for improvement' would be the robe - it's super comfy BUT it's extremely... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

American Tall makes quality clothing for tall men from 6'0" to 7'1" and tall women from 5'9" to 6'6". Designed thoughtfully and engineered proportionately to ensure the best fit possible. A family business since 2015, and now a leading brand in the tall community worldwide.


Contact info

3.6

Average

TrustScore 3.5 out of 5

337 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great source for talls

I've purchased four American Tall products (tights, flared jeans, skinny mid-rise jeans, and skinny high-rise jeans). All fit perfectly, including the rise and the inseam. They have all been washed multiple times and still look great. I couldn't be happier!

October 31, 2025
Unprompted review
American Tall logo

Reply from American Tall

We're so glad you've enjoyed the products purchased from us! Thank you so much for the kind words and support! If you ever have questions, please don't hesitate to get in contact with our customer experience team!

Rated 5 out of 5 stars

My wardrobe is so much better now!

My wardrobe is so much better now that I've found American Tall!! The items are wonderful, and everything fits. The only 'room for improvement' would be the robe - it's super comfy BUT it's extremely light in color, so it becomes...inappropriate in mixed company if you have darker skin. I will eventually dye mine!

November 11, 2025
Unprompted review
American Tall logo

Reply from American Tall

We greatly appreciate your feedback regarding the robe! If you'd like to provide more suggestions of where we can improve, please feel free to use this link! This way, we can be sure your information is passed along to the right team: https://americantall.ada.support/chat/?greeting=6153497937b9c167b27734ff. Additionally, thank you so much for your support, its customers like you who allow us to continue providing clothing to the Tall Community!

Rated 1 out of 5 stars

Not worth it anymore

This company used to be great, not anymore. The quality of the clothing has gone down extremely far and continues to drop. My last two orders had items that didn't even match their description on the website.

Avoid.

October 20, 2025
Unprompted review
American Tall logo

Reply from American Tall

We're very sorry for your experience, thank you for your feedback. We can see you've been working with our team regarding the issues you've experienced, and we hope their insight has helped. You're welcome to contact our team if you ever have questions or concerns.

Rated 1 out of 5 stars

I ordered sweats from American Tall…

I ordered sweats from American Tall last year I believe it was October 2024. It's October 2025 and both items have holes in them. Not on the seams, it's the fabric, and it is literally falling apart as if someone pored acid on it. Very poor quality. I will not be purchasing anything from this company again.

October 27, 2025
Unprompted review
American Tall logo

Reply from American Tall

We're very sorry to hear one of your items has developed holes, thank you for sharing your feedback. Someone from our customer experience team has reached out through email to look into this for you. Please let them know if you have further questions or concerns.

Rated 5 out of 5 stars

American Tall has truly raised the bar…

American Tall has truly raised the bar for tall-friendly fashion. As someone who’s always struggled to find clothes that actually fit my frame, I’m thrilled with their long inseam pants—they’re comfortable, stylish, and finally hit the mark on length. I especially love their high-waisted pant options, which offer a flattering fit and extra comfort. The shirts are just as impressive, with sleeve lengths that actually reach my wrists without feeling oversized or sloppy. The only downside for me is the sizing of their athletic and sweatpants. I have a 31-inch waist and need to order a size large just to get the waistband to fit—but the rest of the pant ends up feeling too roomy. A more tailored fit or an in-between size would make these perfect. Still, I’m grateful to have found a brand that understands tall proportions and delivers on both comfort and style.

October 19, 2025
Unprompted review
American Tall logo

Reply from American Tall

Thank you so much for your kind words! We love hearing what our customers think of our products, and knowing they finally have clothes that are long enough, and catered to their height! We greatly appreciate your feedback regarding the athletic wear. Please feel free to enter any feedback/suggestions you may have through this link. This way, we can be sure your information is passed along to the right team: https://americantall.ada.support/chat/?greeting=6153497937b9c167b27734ff

Rated 5 out of 5 stars

It’s great to find cloths that fit

It’s great to find cloths that fit. Had to make an exchange and it was so easy.

September 15, 2025
Unprompted review
American Tall logo

Reply from American Tall

We're so glad we can offer you clothes tailored to your height, thank you so much for your support. If you ever have questions, don't hesitate to contact our customer experience team!

Rated 5 out of 5 stars

Love this site!

Fast delivery. Quality products. Responsive customer service and easy returns.

October 14, 2025
Unprompted review
American Tall logo

Reply from American Tall

We're so glad you're satisfied with all the services we offer, we'll ensure each team receives the positive feedback! Thank you for supporting us, and we look forward to continuing our passion of designing comfortable and quality products specifically for your height!

Rated 5 out of 5 stars

Tall sizes with many options.

I have purchased shorts, sweaters, and trousers from American Tall. It’s great to have so much available in my size. Trousers might run a bit long. If you’re in between, go with the shorter inseam.

October 8, 2025
Unprompted review
American Tall logo

Reply from American Tall

We're so happy to offer a variety of products in the styles and sizes you need! Thank you so much for the feedback, and support. We can't wait to continue bringing tailored for Tall product for our customers to try!

Rated 1 out of 5 stars

Cheap fabric that is static

Cheap fabric that is static, it looked like a temu pant but the price was 73 euros instead off 5. The worst thing is that in total they are shamelessly keeping 37 euros on shipping when I return it.

October 2, 2025
Unprompted review
American Tall logo

Reply from American Tall

We're sorry you weren't completely happy with the product purchased. Your feedback is valuable to us, and will be forwarded to our design team. As for the high return shipping cost, we understand that shipping fees can be expensive depending on your location, and we're in the process of building our international shipping volume. At this time, we're unable to cover return shipping costs, but we strive to be as transparent as possible when providing information about the rates in our Help Center. If you have further questions, we recommend getting in contact with our customer experience team, as they're more than happy to help: https://americantall-gen.ada.support/chat/

Rated 5 out of 5 stars

I literally giggled as they said I…

I literally giggled as they said I would when the hoodie sleeves were long enough. I'm not that tall... 5'10. However, I'm just tall enough that "regular" clothing doesn't fit. Even "tall" sizes at stores can be awkward. My arms are long, my feet are large. Having to size up with tops never worked because they were boxy and the arms were still not long enough. Well, hello American Tall. I stumbled upon them on Google and gave them a try. Everything fit my first round so I went for a second. I hope they update their inventory soon so I can buy more!

September 28, 2025
Unprompted review
American Tall logo

Reply from American Tall

Thank you so much for the kind words, we're so happy that you came across our brand! We love hearing about the first time customers try our clothing, and they finally have tops and bottoms that are long enough! We can't wait to continue providing comfortable and well-fitting clothing tailored to your height!

Rated 2 out of 5 stars

sizes are tall... quality is bad

sizes are tall... but sizing varies a lot by each product, and overall quality is very disappointing.

September 22, 2025
Unprompted review
American Tall logo

Reply from American Tall

We're very sorry you've had difficulty with our sizing. Our sizes will differ between products due to the specific style of the item. We recommend checking all the information provided on the product pages to help choose the correct size based on the style! Additionally, we understand it can be difficult to find your size while online shopping, so we offer size recommendations from our Fit Experts! Please feel free to reach out to our customer experience team, they'd love to help!

Rated 5 out of 5 stars

The quality of my purchases at American…

The quality of my purchases at American Tall is superb! I'm very pleased with my clothing.

September 16, 2025
Unprompted review
American Tall logo

Reply from American Tall

Thank you so much for your support, we love hearing from customers after they've received their items! We're so glad you're pleased with your purchase! If you ever need anything, don't hesitate to reach out to our customer experience team!

Rated 5 out of 5 stars

Rain jacket beats Ireland weather

Bought the rain jacket for a trip to Ireland. Rained a lot and the jacket worked perfect for fit, warmth, water repellency, comfort and length; as usual American Tall excellent, and durability looks good.

August 31, 2025
Unprompted review
American Tall logo

Reply from American Tall

We're so happy the rain jacket kept your warm and dry during your trip to Ireland! Thank you for your kind words and support, it means the world to us!

Rated 5 out of 5 stars

I am definitely a fan of American Tall!

I am definitely a fan of American Tall clothing! As a 6 foot tall child growing up in the 70s and 80s there were not a lot of clothing options that were feminine and that fit appropriate appropriately. I am grateful to have found this company, because I now have access to quality tall clothing at a decent price point.

September 13, 2025
Unprompted review
American Tall logo

Reply from American Tall

We're so glad that you can finally have clothing that is not only catered to your height but are feminine and appropriate. Thank you so much for your support, and we look forward to continue providing our customers with quality Tall clothing!

Rated 1 out of 5 stars

Awful customer service and shipping

Shipping is a nightmare especially expedited...they lie when they say they hand it off to ups...more likely waiting for it to be made in China shipped to Canada then shipped to the us. Hot pictures to back it up. Fits ok but quality is hollow

September 4, 2025
Unprompted review
American Tall logo

Reply from American Tall

We're very sorry for your experience. All US customer orders ship from our US warehouse located in Ohio, and all our shipping timeframes can be found on our Help Center here: https://americantall.zendesk.com/hc/en-us/articles/19128631415835-What-Are-Your-Shipping-Options. If you are ever experiencing delays with your expedited shipment, we recommend getting in contact with our customer experience team immediately so they can look into your concern.
Additionally, if there is anything in particular you're having an issue with regarding our products, please provide the order number and your email to this link so our team can assist you: https://americantall-gen.ada.support/chat/

Rated 2 out of 5 stars

They don't restock items!

Literally just the title. They don't restock their items. I've been waiting for MONTHS for simple t-shirts to be restocked. Absolute bs.

September 5, 2025
Unprompted review
American Tall logo

Reply from American Tall

We're very sorry the items your interested in are sold out! We recommend signing up through email to be notified when the size comes back in stock. If you have any questions about specific items, please feel free to contact our customer experience team: https://americantall-gen.ada.support/chat/

Rated 5 out of 5 stars

I’m so glad I found American Tall

I’m so glad I found American Tall! As someone who’s 6’4”, it’s always a struggle to find clothes that actually fit. My order arrived quickly, and everything fits perfectly, long enough in the sleeves and inseam without feeling oversized. The quality is excellent, and the fabrics feel really comfortable. I’ve already worn a few pieces a bunch and they’ve held up beautifully. Definitely recommend for anyone who’s tired of settling for “almost fits” clothing!

November 30, 2024
Unprompted review
American Tall logo

Reply from American Tall

We are so happy you've found us, thank you for your support! We completely understand the struggle of finding clothing that perfectly fits your height! Tall is our passion, and we look forward to providing more quality clothing tailored to the Tall community!

Rated 5 out of 5 stars

So happy to have a company with clothes…

So happy to have a company with clothes created for us tall women. Do wish that pant length started at 33” though.

August 25, 2025
Unprompted review
American Tall logo

Reply from American Tall

We're so happy we can provide clothing to the Tall Community! Your feedback is valuable to us, and your welcome to submit feedback/suggestions through this link, as it helps ensure it goes to the correct team: https://americantall.ada.support/chat/?greeting=6153497937b9c167b27734ff

Rated 5 out of 5 stars

6'6 male and I absolutely love this brand

I absolutely love this brand. They offer a variety of options from athletic wear, business, and casual. American Tall also has new batches that come out every season, which has me coming back.

Now, the cost of the clothes is pretty expensive, but the price does match the quality in most cases.

Lastly, their return program is top-notch as well! I bought a few pants wasn't able to try them out due to the season, and when I finally tried them on, they didn't fit! However, I was able to exchange for the right fit that fits perfectly weeks later.

August 22, 2025
Unprompted review
American Tall logo

Reply from American Tall

Thank you so much for your support, it means the world to us! We're so happy you've been enjoying our evolving styles and variety, its our goal to ensure people blessed with height can find clothing for every occasion!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look