American Tax Service Reviews 

74
TrustScore 2 out of 5

1.9

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Rated 5 out of 5 stars

I cannot express my gratitude enough to ATS for the incredible work they did to resolve my tax issues. Their team is professional, knowledgeable, and always available to answers any questions or conce... See more

Rated 1 out of 5 stars

Please stop calling me!! Everyday so far today Ashley had called 3 times. I don't owe anyone anything. Scam alert.

Rated 1 out of 5 stars

Major scam! Fake investigation $500 to tell you nothing except to lure you in when you are in fight or flight & scared because you are getting nastygrams from the IRS. They ask for huge upfront payme... See more

Company replied

Rated 1 out of 5 stars

I was contacted in June by Steven, their salesman, who sold us a dream. Unfortunately, the reality has been nothing short of a nightmare. Since then, we’ve been handed off to multiple account manage... See more

Company replied

Company details

  1. Tax Preparation Service
  2. Alternative Financial Service
  3. Bookkeeping Service
  4. Tax Attorney
  5. Tax Consultant

Written by the company

Helping individuals & businesses nationwide resolve IRS debt, audits & back taxes with trusted tax relief solutions designed to protect assets and restore financial peace of mind. Some of the financial services we offer are Offer in Compromise (OIC), IRS Fresh Start Program, Tax Attorney, Legal Entity Formation, Legal Entity Dissolution, Tax Preparation, IRS Back Tax Relief, IRS Penalty Abatement and bookkeeping services


Contact info

1.9

Poor

TrustScore 2 out of 5

74 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 week

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1.9

All reviews

(74)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

I was embarrassed about my tax…

I was embarrassed about my tax situation, but this team never made me feel judged. They were so compassionate and professional. Now, my personal taxes are in order, and I have peace of mind again!

October 3, 2024
Rated 1 out of 5 stars

We have been with ATS since 2021

We have been with ATS since 2021. We have paid them over $40,000 to negotiate our tax liability, pay our Federal and State taxes. Since then they have done nothing. Further, they have now cost us additional penalties and interest over $25,000. My wages have been garnished and a lien has been put on our home, after ATS had promised over and over again they would never let this happen. We have documented emails and texts substantiating our claims. We are now working with the Attorney General trying to recover from this. We are also joining others in a Class Action suit against ATS.

Please go to other sites that document reality about this group.

October 11, 2024
Unprompted review
Rated 1 out of 5 stars

ILLEGAL ROBO CALLLING

This company is using Robo calls to contact people and solicit services with out opt-in consent or having a EBR with that client. I have been receiving dozens of these calls weekly and finally took the call and found out who it was. My number(s) are on the DNC and this company has made some serious miss takes with there illicit marketing tactics and I will be filing with the FTC and AG's office.

August 19, 2024
Unprompted review
American Tax Service logo

Reply from American Tax Service

Thank you for bringing this to our attention. We take these concerns very seriously. Please be assured that our company is fully compliant with all relevant regulations, including the Do Not Call (DNC) list, and we do not engage in any form of illegal robocalling.

Our marketing efforts are focused solely on Google and web-based strategies, and we do not use any unauthorized or unsolicited call methods. We believe there may be some confusion or misinformation regarding the source of these calls. If you could provide us with more information, we would be happy to assist in identifying the actual source of these calls.

Again, we apologize for any inconvenience this situation may have caused, and we appreciate your understanding.

Rated 5 out of 5 stars

ATS is truly a game-changer when it…

ATS is truly a game-changer when it comes to tax help. They were able to resolve my back taxes and lien in a timely and efficient manner, and their communication was excellent throughout the entire process. I highly recommend them to anyone in need of tax assistance.

July 29, 2024
Rated 5 out of 5 stars

I cannot express my gratitude enough to…

I cannot express my gratitude enough to ATS for the incredible work they did to resolve my tax issues. Their team is professional, knowledgeable, and always available to answers any questions or concerns. If you're looking for help with back taxes ATS is the way to go.

August 7, 2024
Rated 5 out of 5 stars

I am so grateful for ATS and the…

I am so grateful for ATS and the incredible work they did to help me through a very difficult time. As someone who had not filed taxes in years and was facing a bank levy, I was feeling incredibly overwhelmed and didn't know where to turn. Thankfully, I found ATS. From the very beginning, their team was incredibly supportive and knowledgeable. They were able to reduce my taxes and get the levy released, which was a huge relief for me and my struggling business. I honestly don't know what I would have done without them.

July 9, 2024
Rated 5 out of 5 stars

I am writing to express my utmost…

I am writing to express my utmost gratitude for the exceptional services you provided to my bank during our recent tax levy issue. Your expertise and professionalism played a vital role in getting the levy released, which would have otherwise caused significant financial damage to our institution. Your team worked tirelessly to negotiate with the IRS and find a solution that was in our best interests. Your attention to detail and thorough understanding of the tax laws were evident throughout the process, and your regular communication with us kept us informed and assured that everything was being handled correctly. I cannot thank you enough for your dedication and hard work. Your efforts have not only saved us a considerable amount of money but also ensured that our reputation and credibility were preserved. I highly recommend ATS to anyone facing similar tax-related issues. You have proved to be a trustworthy and reliable partner, and we will be using your services in the future.
Thank you once again for your outstanding work.

July 16, 2024
Rated 1 out of 5 stars

Since Januaary 2022 I paid over $7000…

Since Januaary 2022 I paid over $7000 in full for my taxes to get handled. So far, I am constantly asked to resubmit my last 3 months bank statements, pay stubs. I have done this countless times to no avail. I think you are scamming me. When I try to verify you on Forewarn, they cannot find any record of the phone contacts or name you gave me.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, efficient, and very professional. They made sure all my tax needs were met and answered all my questions with patience.

July 23, 2024
Rated 1 out of 5 stars

Upset and disappointed

They told me I'd get my tax return with their services for 500. Then 4 weeks later they told me that the 500 was only for them to see what was prolonging my taxes. What they told me on day 1 wasn't the sane thing I was told 4 weeks later. I'm upset and disappointed because I haven't received my return that I filed in February and now I'm out if 500

July 8, 2024
Unprompted review
American Tax Service logo

Reply from American Tax Service

Thank you for bringing this issue to our attention. We sincerely apologize for the misunderstanding and the frustration it has caused you.

At ATS, our goal is to provide clear and accurate information about our services from the very beginning. It is evident that there was a miscommunication regarding the scope of our initial fee and the subsequent steps required to address your tax return delay.

I understand your disappointment and frustration, especially given the time and money involved. Please reach out to us directly at (800) 518-7691 so we can review your case in detail and work towards a satisfactory resolution. We are committed to ensuring that our clients receive the assistance they need and we want to make this right for you.

Thank you for giving us the opportunity to address this matter. We value your feedback and look forward to resolving your concerns.

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