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2.6

Poor

TrustScore 2.5 out of 5

15 reviews

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Rated 1 out of 5 stars

Yet another failed delivery date from…

Yet another failed delivery date from Amazon.nl
In recent months several items promised next day delivery in Amsterdam failed even to ship. all day this item till late night showed arriving today
This is the third item. No known shipment date known its a joke . I will stick to Bol com from now on . Much more reliable

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

Bestelling xxxxxxx6358 nooit ontvangen

Bestelling xxxxxxx6358 nooit ontvangen. DHL-handtekening was niet van mij. A-to-Z claim 2x afgewezen ondanks politieaangifte en volledig bewijs. Amazon blokkeerde mijn klachtenportaal, waardoor ik geen oplossing meer kan indienen. Onacceptabele service, geen terugbetaling ontvangen.

Thank you for your reply. However, I have not received any message from you via Amazon or elsewhere, despite your claim. Please resend your proposed solution directly through Amazon’s official message system so there is a clear record of it. I will update my review once the issue is genuinely resolved, but at this moment my problem remains unsolved.

August 11, 2025
Unprompted review
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