After I left a rating here
After I left a rating here, AmigoAutos took 3 hours to reply and told me to E-Mail them - I did, immediately.
Four days later and I didn´t get a reply or anything. It´s like they act as if they would do something, but it is obvious they don´t.
My other E-Mails to them are from three weeks ago - same topic - still haven´t gotten any reply. This is unacceptable - the word customer "service" is definitely wrong.
Reply from AmigoAutos
Dear CLL,
We are very sorry for the wait to get a response from our customer service department.
Your mail has been correctly received and will be answered shortly.
We take advantage of the occasion to explain that we process mails in order of arrival and that on occasion, the response time may be extended especially when the volume increases.
Kind regards,
AmigoAutos.
