Smooth booking, no surprises, good upfront information about procedures.

Flights are nice and punctual. Nice packages with lots of options. Helpful staff in Egypt. Easy to find transportation. It would have been great if one could book the hotel without the flight as well.

I find it disappointing that Amisol uses hotels in Sharm El-Sheik that accept Russian guests. It tells me that Amisol Travel supports the war in Ukraine. If I had been aware of this before arrival, I would not have travled with Amisol Travels.
Stayed at Holton DoubleTree, Sharksbay,and truggled with bedbugs

The guide from Amisol was engaged and did a good job.

We booked a trip with Amisol, after we have arrived the destination, Amisol’s local guide told us we were downgrade to another hotel because of overbooking. This is the first thing, why waited until we have already arrived after 5 hours flight to tell us? Yes, then we were not able to cancel the trip as there were only flight back after a week since the destination was a small island.

Also during our stay, on all the booking platforms the hotel we booked still showing available rooms all the time. We asked Amisol why, but never received a reply.

Amisol’s local guide told us we could claim the price difference and compensation after the trip. But when we came back, Amisol refused to refund the price difference which was 6000KR and only wanted to give a compensation of 1400KR.

The hotel we are sent to was shabby and bad location that we had to go up and down 100 stairs each time to our room compare to the hotel we booked which was new and located right on the beach.

this is a scam that Amisol keep tricking people to book a nice hotel but send them to a bad one by using an excuse of overbooking and lying about refund the price difference.

Why should we accept a so called compensation of 1400Kr when the price difference is 6000Kr ?? And price difference & compensation are completely different things! If you bought a dress online cost you 1000 but received a complete different one which the price is 200 and the seller is telling you that because the one you bought was sold out so they just sent you this and they will refund you only 100 to close the case, does that make sense to you? Will you agree?

We have submitted all the evidence including emails with the local guide, Amisol is clear about the case but still refuse to refund.

Amisol, if you are willing to do the correct thing, you should contact us, instead of keep lying in the comment.
This is a public platform for everyone to write their true experience.we are not here to seek for justice as we have sent the case further to related authorities, we are here only to share our experience and give a warning to people who might consider to book through Amisol.

To those who are thinking a package trip, if you do not want to experience the same and ruin your holiday, there are many other travel agent to consider, we have used Ving, Apollo, TUI…never had any issue as we had with Amisol!

Its not the first time when i choose Amisol. Everything was how it supose to be and thank you for that. Very nice Ladif who picked us from the airport and took us back. Hotel was amazing!!

When we come yo hotel , everyone papers was fix in 5min and we needed to sit for 1hour becouse amisol didint made some payments to hotel.

Good service and organization. Would be good to have a bit more detailed information about the excursions (how many hours, bus or plane,...)

Amazing!!!! Everything was perfect. Relaxing holidays!!!!

Our visit to Egypt was great. But this only because we upgraded our room on our own - at arrival.
Hotel confirmed we had gotten The room we payed for, hotel spoke with Amisol during our stay.
The upgrade we payed for made our vaccation great, but Amisol refuses to make a refund for The room (with Ocean view) that we payed twice, when buying The tickets AND directly to The hotel at arrival.
Horrible clientservice.

Thanks everybody from Amisol team!!!
We had an amazing holiday in Egypt. Definitely will use this company again.

I forgot to pay for a reservation I made with Amisol and the reservation was, appropriately, canceled.

I really needed to keep those travel plans because I was to meet friends at a specific hotel, and they had their reservations. Oy!

I called Amisol and they could not have been nicer, they found my old reservation and got my room back on the days that I needed. Problem solved!

I have flown with Amisol many, many times and remain, and will remain, a loyal customer.

Flight was 2 hours delayed. Fatty food.
Very friendly stuff, good animation program

We payed for 4 person, but got a single double room.
We tryed to contact Amisol several times every Day. Even in the hotell, but we are totally ignored.
3.time we are traveling with amisol, and there has been something wrong every time. First time, they fixed it after 4 day (witch ruins the vication on 6 days - originally 7, but one day is lost with travel. We arrive at night.. Usually delayed, and we leave early on the 7. Day)

We love Sharm El Sheik, but Amisol is nothing i would recomend to anyone! Its Just Sad.. 3 ruined trips, and after paying more than 5000 $ we should be able to get some confort. Or atleast be heard.

So if your thinking of traveling with amisol remember you will not get what you pay for. Dosnt matter if you have the reservation that says that you payed for 4 People (we are only two, but we payed for 4 to get bigger room. I expected that you should atleast get 4 beds!

I saw your answer here, but i cant reply, so im adding on this review i sted.

We have talked to amisol here on the hotell first day. He told me he would help us, but we never Heard from him again.

We Even wrote you the complain on Facebook, and explained everything, and the answer we got was a thumb down. How Professional is that?

This is the first respond we have actually gotn from you, and we have writyen to you two times a day! We are going to take this the legal way now, cause we have your answer s in writing, and its almost funny to see how you answer your paying guest. And how you ignore us afterwards.

Just write you say.. We write, and talked to amisol here in person, but NOTHING ever happen. And now there is one day left on our vication.

I'm giving 2 stars due to following misleading points:
* In initial booking food on plane was part of initial deal but after 2 days we got email notification saying that we have to pay for food.

* Wifi password was given on ticket but it never worked and we have to paid separately for Internet (really??? Hotel is charging 7£ for one night. even 2 and 3 star hotels are offering free Internet)