Ammpoure Reviews 205

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Purchased a smart anti snoring device cost £23 +p/p. It worked fine for 5 days then stopped working. I have sent 3 emails and no response. I am 73 years old and cannot afford to waste money. I purchas... See more

Rated 1 out of 5 stars

Absolute crap! .. cheap junk, nothing like discribed, i ordered an XL but got two sizes too big (wouldve fitted an Elephant) material not as described, velcro straps not aligned. The item was sent in... See more

Rated 1 out of 5 stars

i should have checked reviews first. ordered item 23/1 showing 3-5 day despatch arrived 12days later post mark 3 days previous. much too late . started convoluted return process immediately and sent... See more

Rated 1 out of 5 stars

Avoid Avoid Avoid!!! Paid for the goods I had ordered but never received any shipping details. Waited two weeks, sent two emails and finally after a few days got a reply saying on checking my item... See more


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1.5

Bad

TrustScore 1.5 out of 5

205 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

You wont believe how bad they are. NO STARS.

After three months. About 20 emails to Ammpoure and PayPal. Too much stress and annoyance for an old man. I almost gave up a handful of times but I finally got my money back on the 16th May after filling in a review sent from them. I have all emails. The one dated 10th March is the best. Your return request is rejected. No reason.

I would say if things go right with an order then all's well. ANYTHING GOES WRONG THEN YOUR IN TROUBLE. I will never use this company or Aspirado Trading again.

May 16, 2022
Unprompted review
Ammpoure logo

Reply from Ammpoure

New update -

Dear William,
Please see below proof that you have written to us once only and we responded to you.

On Mon, May 16, 2022 at 6:52 AM Customer Support c.support@aspiradotrading.com wrote:
Dear William

Hope you are well ?

I can confirm that the order amount was refunded.

Take care

Best wishes

Customer Service Team

@ Ammpoure.com

by Aspirado Trading since 1999, a woman founded business



IMPORTANT - When you are writing to us please 'reply to' our previous email, so there is one chain of continuous messages between you and us, instead of you starting a new email - easy for you and us. ☺️

Also, please make sure that the subject line should have your Ammpoure order number.



© Ammpoure.com of Aspirado Trading Limited since 1999. or its affiliates. All rights reserved. Ammpoure.com, Gunnery Terrace London SE18 6SW + Industry City 67 35th St. Brooklyn. NY 11232



We appreciate and expect all our customers to be polite to our customer support team, we are here to help you in the best capacity possible. Thank you very much.



On Sat, May 14, 2022 at 8:54 AM Bill Harper wrote:
I returned the item a while ago and haven't received anything in my PayPal account. I sent the Item recorded delivery so have proof of this. Please tell me what is wrong now.

Regards
William Harper.

Dear William,

May I please get your order number ?
Please note we make refunds when we receive the product back with us. There can be a delay with the shipping company customers choose to return with.

We can't say for Paypal, that's a different business.

Have a pleasant day.
Team Ammpoure

Rated 1 out of 5 stars

Ordered a product on 30th April

Ordered a product on 30th April, it says 6 days for delivery yet my product is still in transit as of 16th may. Absolutely ridiculous.

May 16, 2022
Unprompted review
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Reply from Ammpoure

Dear Dillis,

Let me help you with this. May I please know your order number ?

Best wishes
Team Ammpoure

Rated 5 out of 5 stars

“What a helpful and prompt company will…

“What a helpful and prompt company will use them again in the future .”

May 14, 2022
Unprompted review
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Reply from Ammpoure

Dear Lisa

Many thanks for the lovely feedback.

Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business

Rated 5 out of 5 stars

First time ordering

First time ordering. I would highly recommend this company. Fast delivery and website very easy to search through. A letter to say thank you for purchasing with the fastest Hermes UK - tracking number: H01M8A**03363534. What a lovely company! I thought the overall experience was fantastic! I certainly will be ordering again.

May 11, 2022
Unprompted review
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Reply from Ammpoure

Dear Oliver

Many thanks for the lovely feedback.

Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business

Rated 5 out of 5 stars

“Such a nice guy

“Such a nice guy, with a lot of experience! Highly recommended.” I was wondering that they will delay as others do but they are the best their mail service is the best option to track the parcel. I have been tracking my order by DPD tracking number: 15505715571763 when my order was on the way.

April 29, 2022
Rated 5 out of 5 stars

I did think that my order had gone…

I did think that my order had gone astray however it turned up and I am delighted with it.

April 19, 2022
Unprompted review
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Reply from Ammpoure

Dear Mrs C

Many thanks for the lovely feedback.

Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business

Rated 5 out of 5 stars

Refund.

Excellent customer service.

April 15, 2022
Unprompted review
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Reply from Ammpoure

Dear Kathleen

Many thanks for the lovely feedback.

Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business

Rated 1 out of 5 stars

I am waiting for a parcel which has not…

I am waiting for a parcel which has not arrived it was ordered on the 5th April and said it was delivered on the 6th April and then it says dispatched on the 10th. Does not make any sense. I rang up the Royal mail and they said I have been given the wrong tracking number, total scam. He said they are a chinese company. I have tried finding there phone number from there address and the address with there name on it does not exist.

April 14, 2022
Unprompted review
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Reply from Ammpoure

Dear Marcia,

May I please get your order number, so I can help you better.

We are a London based business.

Best wishes
Team Ammpoure

Rated 4 out of 5 stars

Item made of good quality and fitted…

Item made of good quality and fitted perfectly. Customer service very helpful, all in all, very satisfied with item, dispatch time. Sadly let down by courier 'He--es'. Would be faster by pony express.

March 29, 2022
Unprompted review

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