Purchased a smart anti snoring device cost £23 +p/p. It worked fine for 5 days then stopped working. I have sent 3 emails and no response. I am 73 years old and cannot afford to waste money. I purchas... See more
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See what reviewers are saying
Absolute crap! .. cheap junk, nothing like discribed, i ordered an XL but got two sizes too big (wouldve fitted an Elephant) material not as described, velcro straps not aligned. The item was sent in... See more
i should have checked reviews first. ordered item 23/1 showing 3-5 day despatch arrived 12days later post mark 3 days previous. much too late . started convoluted return process immediately and sent... See more
Avoid Avoid Avoid!!! Paid for the goods I had ordered but never received any shipping details. Waited two weeks, sent two emails and finally after a few days got a reply saying on checking my item... See more
1.5
Bad
205 reviews
Hasn’t replied to negative reviews
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A very good online store
A very good online store. I can buy here anything I need. The feedback system is excellent and helps me to make the right choice in many cases when I am in doubt.
March 19, 2022
Unprompted review
Highly recommend
Highly recommend, very fast delivery and great quality. Very reasonable priced. Will definitely use this site again
March 19, 2022
I couldn't say nothing negative about…
I couldn't say nothing negative about this company they have great customer service. I'll be using them again in the future!”
March 17, 2022
They did good!!
The machine was faulty, but the team at Ammpoure replaced the faulty part and now we have one very satisfied customer.
With sincere thanks.
March 16, 2022
Unprompted review
Do not order from these
Ordered two items. Had an email from Ammpoure advising ONE item was being dispatched under a given tracking number. That item was delivered. After a few more weeks, chased for delivery of item number two. They replied saying both items had been delivered under the same tracking number. This was not the case and their website still advises the 2nd item is still being processed. DO NOT ORDER FROM THIS COMPANY. Legal action now being undertaken.
They have replied to my review intimating that both items were sent under the one tracking number. This Company is a joke, they need to look at their own email where they quite clearly state only ONE item was being dispatched.
March 13, 2022
Unprompted review
Reply from Ammpoure
Dear David,
3rd Update - Since you have confirmed that you haven't received the order even at your neighbours' or your mailbox, we have made a full order refund.
We have clearly have given you a shipping receipt proof and you have confirmed delivery of the other item.
BOTH YOUR ORDERS WERE SHIPPED, PROOFS ALREADY SENT TO YOU.
Updated - we have seen our correspondance with you. We have already sent you the shipping receipt proof and have requested you to check your mailbox or with your neighbours.
Have a pleasant day ahead.
Team Ammpoure
Very helpful staff 5 star
Well, l purchased a pair of shoes that sadly did not fit, so had to return them. And l have to say the staff were so helpful and polite and sorted out the instructions for me to send the item back.
Not only that the cheerful interaction with the person dealing with it was cheerful and happy.
I rate them 5star plus.
Elizabeth
March 12, 2022
Unprompted review
Reply from Ammpoure
Dear Elizabeth
Many thanks for the lovely feedback.
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
Back Brace from Ammpoure
I bought a Back Brace from Ammpoure, it was not right for me. I enquired to send it back for a refund. The e-mails I received were polite and friendly. It was a pleasure to do business with them. 10/10 🙂
March 11, 2022
Unprompted review
Reply from Ammpoure
Dear Patricia
Many thanks for the lovely feedback.
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
“They make everything easier for me
“They make everything easier for me. Efficient workers.”
March 11, 2022
Unprompted review
I had to give 1 star as there is no…
I had to give 1 star as there is no…
I had to give 1 star as there is no option to give no stars and this dodgy scamming company does not deserve any stars. Steer well clear, they will take your money & never send the goods. When you enquire they will send you an email & tracking number to shut you up & believe they have despatched your purchase but it is all just lies & a ruse to buy them more time to fob you off... well that has been my experience of Crappy Ammpoure UK mother & son boll##ks company.
Update:
My review was removed because Ammpoure needed more information. They have my order number & they have sent me the cursory delay tactic email... they operate & run their do called company so they are well aware of all the orders they have failed to deliver on time. My order did not arrive on time so refund had been requested & dealt with via PayPal who have been very professional & efficient unlike Ammpoure!!
Update:
So if 'you are telling the truth about you being in charge' of PayPal's security & agreement with me through my personal PayPal account then why did you need to ask for my order number as you already know it and why are you constantly requesting Trustapilot remove my review which is my experience of your company: Ammpoure trade under Aspirator Trading Ltd
Company number 11324810
????
March 10, 2022
Unprompted review
Reply from Ammpoure
Dear Customer,
Your replies from Paypal were actually from our team. Thank you for the apprecitaion. Paypal doesn't get involved until we tell them to.
Thanks
Team Ammpoure
“The items here are always good
“The items here are always good, and you can't beat the service.” This is my 3rd order. Now I don't have to go anywhere for tracking my orders.
March 9, 2022
Unprompted review
“Excellent service with quick delivery
“Excellent service with quick delivery. Items fitted and appears good.” The royal mail tracking is the best facility by an Ammpoure.com.
March 7, 2022
Unprompted review
FINALLY
FINALLY, I CAN TRACK MY ORDER FROM THEIR WEBSITE WHICH IS ADORABLE AND I GOT GOOD QUALITY OF ITEM, ALSO ON TIME. THANKS, AMMPOURE.
March 5, 2022
Unprompted review
Bought a back brace & got the wrong…
Bought a back brace & got the wrong size contacted the customer service and in 30 mins I had a refund Thanks AMMPOURE👏👏👏
March 3, 2022
Unprompted review
Reply from Ammpoure
Dear Ann
We are so happy to resolve this for you asap ! Thanks so much for this review. Now we have improved deliveries, easy return and replace steps; and live tracking. Everything on our website. :)
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
“Good honest on time delivery”
March 1, 2022
Unprompted review
Reply from Ammpoure
Dear Robbie
Thank you so much !
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
Excellent service and products &…
Excellent service and products & delivery were good.
March 1, 2022
Unprompted review
Reply from Ammpoure
Dear Simon
Thank you so much !
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
“I would use this company again
“I would use this company again. Communications were good and the product arrived well packaged and quickly”
February 27, 2022
Reply from Ammpoure
Dear Noel
Thank you so much !
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
Reply from Ammpoure
Dear J
Thank you so much !
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
Contacted me after a review
I have removed the comment and updated from 1 to 3 stars They have now contacted me but the information on trustpilot is not correct that is an older email the replacement did not fit but hopefully will be sorted so will adjust accordingly once I get the refund
February 24, 2022
Unprompted review
Reply from Ammpoure
Dear Kim,
We have been in contant touch with you, please see proof below -
On Fri, Jan 21, 2022 at 7:44 PM Customer Support c.support@aspiradotrading.com wrote:
Dear Kim
It will be reaching you soon.
Best wishes
Customer Service Team
KIM ALLEY wrote:
I haven’t received anything yet?
Regards
Kim
Sent from Yahoo Mail for iPhone
On Thursday, December 30, 2021, 8:15 pm, KIM ALLEY wrote:
Thanks very much
Hopefully it fits
Sent from Yahoo Mail for iPhone
On Thursday, December 30, 2021, 7:53 pm, Customer Support wrote:
Dear Kim
Many thanks for sending it back to us. The replacement will be sent immediately after receiving it.
Best wishes
Customer Service Team
On Wed, Dec 29, 2021 at 4:52 PM KIM ALLEY wrote:
Love the Ammpoure shopping
Love the Ammpoure shopping. Easy to do payments and you can postpone a payment if you need extra time. It was perfect for Christmas shopping this past year. Thanks so much!
February 17, 2022
Unprompted review
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