amp Reviews 273

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 270 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, praising its quality, sleek design, and ease of use. Many highlight the advanced AI program building and the comprehensive app, which offers a wide variety of workouts and adapts to individual needs. The staff is frequently commended for their professionalism and helpfulness during installation. However, some people were dissatisfied with the installation process, mentioning issues with installers' experience, communication, or the quality of their work, occasionally leading to damage or improper setup. A few other people also felt that the app lacked certain functionalities, such as the ability to program supersets easily or support for Android devices.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its design, functionality, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the product's ease of use, intuitive... See more

Quality

Customers consistently express satisfaction with the quality of the product. Many reviewers describe the... See more

Application

Consumers find the app to be a positive and impressive feature. Many reviewers praise its AI program... See more

Staff

Users describe positive interactions with staff. Many customers praise the professionalism and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m blown away by AMP. It’s like having a personal trainer, a custom program, and a full gym all in one sleek setup. The virtual coach adapts to me, the equipment attachments cover every muscle group,... See more

Company replied

Rated 5 out of 5 stars

An amazing machine. Installation was top notch, I didn't have to do anything. So many different exercises can be done, and even if you have dumbbells at home, this will add a whole other dimension to... See more

Company replied

Rated 5 out of 5 stars

Being an AMP user was the best decision I’ve ever made. Have an AMP machine made my busy working mom life easier… just working out from home and have their AI generated content motivate me work out c... See more

Company replied

Rated 5 out of 5 stars

This is a great machine! We love it and it gives a wonderful workout! It's sleek and very easy to use. The customer service has also been top notch and phenomenal. They really care about giving custom... See more

Company replied


Company details

  1. Physical Fitness Program
  2. Fitness and Nutrition Service
  3. Wellness Program

Written by the company

amp is an AI-powered home fitness device designed to deliver adaptive strength training tailored specifically to you. Featuring 450+ diverse movements and guided workouts by celebrity trainers, amp provides engaging, effective sessions directly in your home. With a sleek, modern design that blends seamlessly into any living space, amp eliminates bulky equipment while maximizing results. Experience smarter, personalized fitness that adapts with your progress and lifestyle.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

273 reviews

5-star
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1-star

Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

The company seems shady

The company seems shady. When I placed my order it said the subscription was free for the first year and a swag bag was included. When I signed up the subscription was free. The second month, they charged me. I emailed customer service and they said that promo was for 2024. Why would it say that it was free when I placed my order then?? I emailed a couple times about the swag bag and they just kept saying it will be sent separately and they’re working on it. It’s been a few weeks and no update.

August 11, 2025
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Reply from amp

Thank you for sharing your feedback with us. We’ve sent you an email with more details regarding both your membership and your swag bag. Swag bags are currently on back order, but they will be shipping soon so you can enjoy the full amp experience. We know the wait hasn’t been ideal, and we truly appreciate your patience. If you have any additional questions or feedback, please reply to our email and let us know, our team is here to support you every step of the way

Rated 5 out of 5 stars

Amazing product

Amazing product. I’ve purchased home gyms before and always fizzled out with enthusiasm. The clever machine which basically targets all muscles, combined with the incredible app, is like having your own trainer guiding you and keeping your form on point. Best purchase I made. Even on designed rest days I find myself tempted to jump in and continue working out.

September 1, 2025
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Reply from amp

Appreciate you sharing this! Sticking with a routine can be tough, so it’s awesome to hear amp keeps you motivated and makes working out something you look forward to. We’re so glad it’s been such a solid fit for you.Thank you for your review!

Rated 1 out of 5 stars

Customer service is bad hidden charges. Machine OK

This machine is ok the customer service sucks
If someone want instructions to remove the AMP you should not charge 300 to have someone come out to your house again. It is clear this company is about getting what you can from people after they buy it. Look at Pelotons model so nice and much better

August 21, 2025
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Reply from amp

Thank you for sharing your feedback. We’re sorry to hear about your frustration and have followed up with you by email to provide more details about the relocation process. To support moves like yours, we offer a professional relocation service that ensures your amp is transported, reinstalled, and recalibrated safely in its new location. This helps protect both performance and warranty coverage. Relocation fees vary depending on distance and requirements, but we’re always upfront no hidden fees, and our goal is to make the transition as smooth as possible for you.

Rated 5 out of 5 stars

I purchased the Amp in June

I purchased the Amp in June. It was installed within 12 days(TX). These guys had installed many of them so they knew what they were doing.

I’m very happy with the purchase. It can do the majority of exercises I need. Because it’s so convenient I can work on some shoulder PT daily.
Love my purchase.

June 12, 2025
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Reply from amp

Love hearing how you’ve made amp apart of your daily routine from strength workouts to Physical Therapy. And we’ll pass the kudos along to the install team in TX! Thank you for sharing your experience with us!

Rated 5 out of 5 stars

Love the Amp

Love the Amp, staff, vibe and results!

August 29, 2025
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Reply from amp

Thanks for sharing the love! Means a lot, and the team will be excited to hear your shoutout!!

Rated 5 out of 5 stars

I love this machine

I love this machine. It not only looks amazing it provides an excellent workout. I love having this in our house. Besides being quality machine the ability to have the app create guided workouts is a super benefit. The app shows you how to properly perform the exercises and the app keeps track of your progress. This is a really great product.

August 25, 2025
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Reply from amp

We’re so glad your amp has become such a great part of your home,between the workouts, guided sessions, and progress tracking, it sounds like you’re really making the most of it. Thanks for sharing your experience and for being part of the amp community!

Rated 5 out of 5 stars

NEXT LEVEL!

July 11, 2025
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Reply from amp

Love this energy, thank you for your review! We’re just getting started, and we’re excited for what’s to come!!

Rated 5 out of 5 stars

Incredibly generous gift

Incredibly generous gift. Thank you and very appreciated,

Phil

August 25, 2025
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Reply from amp

We love hearing that you’re enjoying your amp! Sounds like you’ve got a gift giver who truly knows how to pick something special!

Rated 5 out of 5 stars

Love my amp

Love my amp! Takes up zero space yet allows for so many incredible movements to help stay fit. The quality and design are truly amazing.

August 24, 2025
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Reply from amp

Love hearing this, we’re so glad your amp is fitting right into your routine and helping you move in new ways. Here’s to many more great workouts ahead!

Rated 5 out of 5 stars

Everything is beyond our expectations…

Everything is beyond our expectations plus more . Sleek , strong and so versatile . We cant wait to see the end results

August 24, 2025
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Reply from amp

Thank you for your review, we’re glad to be part of your fitness journey, and we can’t wait to get stronger together. Keep pushing, your hard work will pay off!

Rated 5 out of 5 stars

Cannot say enough good things...

Cannot say enough good things about the AMP product and the entire process. Highlighly recommend it for the ease of working out in your own home without taking up much space. I added a bench and dumbells and can pretty much do all workouts. They delivered what they promised, at a great price, installed well. LOVE IT!

May 24, 2025
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Reply from amp

Thanks so much for sharing your experience! From delivery to installation to your workouts at home , we’re so glad the amp has been a perfect fit!

Rated 5 out of 5 stars

I’ve had the Amp for a couple months…

I’ve had the Amp for a couple months and thus far it’s amazing. Only scratched the surface of the material and programs.

August 22, 2025
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Reply from amp

Thank you for the review! Pumped to hear the Amp’s been such a great experience so far and guess what, you’re just getting warmed up… and so is amp!

Rated 5 out of 5 stars

I love the machine

I love the machine. It does the work and it looks good.

June 19, 2025
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Reply from amp

Thank you for the review! Love knowing it’s keeping your workouts on track while adding some style to your space

Rated 5 out of 5 stars

Great device!

This is the greatest exercise device ever made!

August 22, 2025
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Reply from amp

Greatest ever? That’s the kind of feedback that keeps us fired up. Thanks for trusting amp to be part of your fitness journey!

Rated 5 out of 5 stars

Worth Every Cent

The machine is just an incredible piece of equipment. It blends in well, it's very unobtrusive in the room, and it still manages to provide an incredible variety of workouts.

August 22, 2025
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Reply from amp

We really appreciate this feedback! amp was designed to blend effortlessly into your space while still giving you the variety of workouts you’d usually need a whole room of equipment for. It’s awesome to hear it’s fitting in so well with your home and routine!

Rated 5 out of 5 stars

I like the sleek the design

I like the sleek the design. I don’t have a lot of space and the fact that I can get a full body workout in a small space is great. The app is a little confusing for me. I am trying to follow a program and each morning I scramble a bit before finding the next one, but I eventually find it.

August 22, 2025
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Reply from amp

Thanks for sharing this! We’re glad the sleek design is making it easy to get full-body workouts without needing extra space. We hear you on the app too, finding programs should feel simple. To help, we’ve sent you an email with a demo link that walks through the navigation. Feel free to reply with any questions or feedback, we’d love to hear from you!

Rated 1 out of 5 stars

Issues

Machine is good in theory, technology and communication need improvement especially for the price they are charging

August 22, 2025
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Reply from amp

We’re sorry to hear about your recent experience and appreciate you sharing your feedback. We’d love the chance to learn more from you so we can continue improving and make sure you’re getting the best of the amp experience. We’ve sent you an email to follow up and see how we can make things right.

Rated 2 out of 5 stars

Android app taking too long...

Great device but the android app is taking too long so i am unable to us it to its full potential

August 22, 2025
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Reply from amp

Thank you for your review! We hear you, and we’ve got some exciting news, the Android app is on the way! We’ve also sent you an email with more details, so keep an eye out for that!

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