ampido Reviews 508

TrustScore 4.5 out of 5

4.3

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4.3

Excellent

TrustScore 4.5 out of 5

508 reviews

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Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Open gate and no costumer service at all

Parked with Ampido for a week in Berlin Schwedterstrasse. This should be a gated car park, that is why I chose it and what I payed for . Nevertheless the gate was open at arrival, departure and during our stay. Conacted the customer service through a button in the app and by e-mail, but no reaction at all. Ampido had no possibility to call them. Luckily my car was okay, but what if I had a more severe problem? Still 2 stars for the convenience of parking in Berlin city centre.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

Strange business concept

Strange business concept. Pay 1 euro per parking session or add at least 10 euros when you’re using an account. I just want to pay the price that was advertised. Not paying a tax or adding funds to an account.

July 16, 2025
Unprompted review
ampido logo

Reply from ampido

Hello dear reviewer,

Thank you for your feedback.

The minimum top-up amount is 10 euros. The parking space costs the specified amount for the selected period. The remaining balance will stay in your ampido account and will not expire until your next booking. However, you can also request a payout.


Best regards,

Your ampido Team

Rated 1 out of 5 stars

Very very poor communication!

There was a car parked on my hired parking spot. There should be a possibility to contact Amplido and/or the owner by phone. Now, I had to solve it with the local authorities. I did send an email to Amplido and all I got back was an email to send a photo of the situation. I was in Frankfurt because of my first IRONMAN, because of Amplido I was late for the athlete briefing. On this feedback per email, I did not even get a reaction! Very very poor communication!

June 27, 2025
Unprompted review
ampido logo

Reply from ampido

Hi Frank,

Thank you for your feedback.

We’re truly sorry that your reserved parking space was occupied, causing you additional stress and time pressure. We understand how frustrating this must have been—especially on such an important day.

To help us better understand the situation and take appropriate action, we kindly ask you to send us a photo of the parking situation, if you haven’t already done so. This will allow us to take targeted steps against such violations and help prevent similar issues in the future.

Best regards,

Your ampido Team

Rated 5 out of 5 stars

Since I discovered this parking app…

Since I discovered this parking app ampido, it has saved me a lot of time and money in finding parking spaces. There are many parking lots and plenty of parking spaces, making it a great experience every time. I have recommended it to everyone around me.

December 2, 2023
Unprompted review
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