Amplified Telephones Reviews 

1,332
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery, often noting products arrived quickly and were well-packaged. Many found the ordering process straightforward, appreciating the easy-to-navigate website and helpful initial discussions. Reviewers frequently highlight products, especially phones, for their large buttons, clear displays, and effective amplification, proving suitable for elderly users or those with hearing and visual impairments. However, some customers found certain products less effective or harder to use than expected, citing issues like insufficient amplification or complex features. A few also reported quality problems, such as phones not charging or breaking quickly, and dissatisfaction with customer service regarding delivery or returns.

What people talk about most

Product

Customers consistently note ambiguous experiences with the product, with many praising its suitability for... See more

User experience

Reviewers highlight ambiguous aspects of user experience, with many finding products easy to use and set up,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Quality

Customers had ambiguous experiences with quality, with some praising the phones as great, well-designed, and... See more

Service

Users describe positive interactions with service, highlighting excellent speed of order, quick refunds, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good website and phones well packaged and delivered promptly. My wife and I are in our 80s and my wife finds the larger buttons are a big help. Amplification is more or less as described, but I woul... See more

Rated 4 out of 5 stars

reception and therefore hearing much improvred over previous fone.Instructions for setting up not very clear but I managed. delivery reasonably prompt and packaging good. product looks good but tim... See more

Rated 4 out of 5 stars

Ordered an amplified flip phone for my 92 year old mother in law, who lives in a care home, as she was struggling to press the right buttons to answer her simple mobile. She also couldn't hear... See more

Rated 5 out of 5 stars

Brought this for very hard of hearing 96 year old.Staff at Amplifiedtelephones helpful with initial issues with phone. As regards the Big Tel 40. It is easy to use with the pre set photo call but... See more


Company details

  1. Internet Shop

Written by the company

Here at Amplified Telephones, we understand that hearing loss is a condition that affects a number of people, and it can have a severe impact on quality of life. Our dedicated team of product experts are on hand to help you find the right amplified telephones and listening devices so that you no longer need to feel isolated from your friends or loved ones.

AmplifiedTelephones.co.uk

Written by the company

Free UK Delivery
You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.
Product Experts Ready to Help You
Our dedicated Customer Services team are on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with AmplifiedTelephones.co.uk, they are ready with their expert product knowledge to answer your queries and offer assistance with placing your order.
Quality Products at Affordable Prices
As a leading independent distributor of assistive technology products, we pride ourselves on our growing reputation for supplying quality products at affordable prices from brands you can trust.
Dedicated Product Experts
Our Amplified Telephones experts have access to a wealth of information about amplified phones and can help you with your purchasing decision. Whether you're looking for a cordless or corded handset, a TV listener, or even an extra-loud doorbell, our team are here for you.
Safe Shopping with AmplifiedTelephones.co.uk
We are an ISO 9001:2015 certified business, providing peace of mind that your order is safe in our hands. You can shop safely with us (secured by Thawte), and we even offer FREE UK mainland delivery on all orders.

Free UK Delivery!

We offer FREE UK delivery on ALL orders!

You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

All reviews

(1,332)

185 reviews in the last 12 months

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Rated 5 out of 5 stars

Phones

I bought these for my sister who is partially deaf but she has been able to fix them in now and is very pleased with them

October 10, 2025
Rated 5 out of 5 stars

Ideal for elderly relative

Arrived on time and well packaged. Purchased for a 97 year old relative with hearing and visual impairment. Very please with large buttons and sound levels. Had problems locating some buttons which were not clear in the manual, however customer services were very helpful and made things clearer.

October 9, 2025
Rated 3 out of 5 stars

Cordless Duo

The cordless duo phone is attractive, and my father is finding it much easier to use. However, there is interference, buzzing, and the person on the other line is finding it difficult to hear the conversation. It maybe that the handset is too far from the base, but this didn't happen with our last phone.
Also, we need an additional handset, and despite it saying that we could get one, it has been impossible to obtain one.

October 14, 2025
Rated 1 out of 5 stars

The phones just don't work on our system

The phones just don't seam to work on our copper phone lines.

October 8, 2025
Amplified Telephones logo

Reply from Amplified Telephones

Dear Mr Beers,

Thank you for providing your feedback about the phones you purchased.

I am very sorry that the phones are not working as expected.

I have checked with the manufacturer and Amplicomms Telephones are now fully compatible with digital networks. Amplicomms have confirmed that all phones are suitable for a digital network after testing at BT and Talk Talk labs.

The phones are supplied with a BT adaptor plug, so they will work on both the older copper lines and the new digital network.

If you need any technical support to help you to resolve the issue, please let us know.

If you are still unhappy with your phones, and still have the original packaging, please let us know and we will do our best to help you with a return.

I hope this helps and I look forward to hearing that the issue has been resolved and the phones are working for you.

Kind regards,

Tony
Amplifiedtelephones.co.uk

Rated 5 out of 5 stars

Purchased these phones for my Dad

Purchased these phones for my Dad, who is getting more & more hard of hearing. And couldn't hear his phone when we called which was getting very worrying. Since Dad having the phones, he answers every call. Brilliant !

October 6, 2025
Rated 5 out of 5 stars

This is how great service looks like

Great product at a decent price
My husband is so pleased with his new phone as the font and volume are to his liking was a little disappointed you didn't have cases for the phone but all together a great service and prompt delivery thank you

October 3, 2025
Rated 4 out of 5 stars

Great telephone BUT as a replacement…

Great telephone BUT as a replacement for a relatively new non AMP Gmarc WHY THE STUPIDLY SHORT AND FEEBLE PHONE CONNECTING CABLE. I HAVE USED THE CABLE FROM THE PREVIOUS GMARC WHICH IS LONGER AND MORE ROBUST. PLEASE DON'T PENNY PINCH ON CABLES.

September 23, 2025

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