Ampulla Reviews 12,535

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 934 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their sturdiness and value for money. Many appreciate the wide selection available, making it easy to find exactly what they need. The delivery service is frequently highlighted for its promptness and secure packaging, ensuring items arrive intact. Reviewers also commend the overall service, describing it as professional, helpful, and easy to use, from ordering to aftercare. However, some customers also noted issues with delivery times, mentioning that orders occasionally took longer than expected or that tracking information was not always provided, especially for smaller orders. A few people reported receiving incorrect items, such as plastic instead of glass, or products that didn't match the website description. There were also isolated instances of items arriving damaged due to packaging concerns, and some dissatisfaction with return policies.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the good... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising quick and fast delivery times,... See more

Quality

Consumers find quality to be positive. Many reviewers praise the good quality of items, noting that products... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers praise the ease of ordering, prompt... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and first-class... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was looking for certain size bottles and caps and Ampulla ticked all my boxes. Customer service are extremity quick to get back to you if you have any queries. Postage is expensive but it's worked out... See more

Company replied

Rated 5 out of 5 stars

Arrived on time, well packed, no breakages, the 4 glass jars i ordered are perfect to create 4 days of breakfast for work, no plastic, lids seal great for my kiefer, nuts, seeds and berries. I highly... See more

Company replied

Rated 5 out of 5 stars

I have placed three orders with this company and each one was despatched promptly, with a reliable delivery company. The items I chose reasonably priced and when I received them I was impressed wit... See more

Rated 5 out of 5 stars

Met my expectations and will buy from you again. Just a personal preference. Do you have anymore courier you can use because I really hate Evri to deliver my order from you?



Company details

  1. Packaging Supply Store
  2. Packaging Company
  3. Packaging Store

Written by the company

At Ampulla we specialise in providing a wide selection of glass, plastic and aluminium packaging in quantities to suit you. Whether you’re a nutritional supplement company, beauty business, micro brewery, self employed caterer, home jam maker, hair dresser or craft lover, we are here to supply you with the bottles, jars, tubs, decanters, votives, buckets, kegs or jerrycans you need. We are a family owned business, focused on providing a friendly, efficient service and we’re constantly sourcing stylish, practical and economical packaging to keep you, and us, moving forward. Based in Hyde, Greater Manchester, we are constantly expanding and, due to customer demand, have branched out into European distribution.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 8% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Very helpful customer service

Very helpful customer service and logistics for ordering was very simple ordering through the website

March 18, 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Fast efficient with no hassle.

Fast efficient with no hassle.

March 18, 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

very securely packaged

very securely packaged, all my bottles arrived in good form. highly recommended and this will be my go-to for future bottle purchases

March 18, 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Good buying experience

Easy to place order, on time delivery, solid product

March 9, 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

High quality products packed well and…

High quality products packed well and delivered timely. Highly recommend!

March 17, 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

All received as ordered

All received as ordered. Thanks

March 16, 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 4 out of 5 stars

Straightforward ordering and product…

Straightforward ordering and product quality good for our needs.

March 17, 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 4* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 4 out of 5 stars

Very happy with the bottles

Very happy with the bottles, the only problem is that the tube on the pumps were too long and had to cut them all shorter to make them fit and look better inside the bottle. Will buy again though. 😄

March 6, 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 4* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Great product

Great product, fast delivery.

March 5, 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Ampulla’s range is the most…comprehensive and complete

Ampulla’s range is the most comprehensive I’ve seen opening up a world of options to try. They are happy to send small quantities for trial and can reward bulk buying with competitive pricing, Prompt deliver after order was placed, great range and great service.

March 5, 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Great quality bottles

Great quality bottles; well packaged.

March 3, 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 3 out of 5 stars

3 stars only because delivery was a bit…

3 stars only because delivery was a bit “slow” and there weren’t any real updates until it shipped. It was fine, but we’ve become so used to same day shipping and next-day delivery that it’s a surprise when something takes 4-5 days to arrive.

Products are thoroughly brilliant though. What a range, and great prices! I’m a repeat customer.

March 4, 2026
Rated 4 out of 5 stars

love ampulla always great customer service

love ampulla always great. had some issues this time with shipping but ampulla are not to blame dpd is. only reason for the 4 star not 5 is the fact 2 plastic pots came broken and 4 were already sealed which ruined the temper evident seal. wont stop me ordering again

February 27, 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 4* review, we really do appreciate it!

Sorry to hear that some of your order arrived damaged. Please contact us at Sales@ampull.co.uk and we will get you some replacments sent out.

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 1 out of 5 stars

I placed an order the 10th and still…

I placed an order the 10th and still not received it yet.
Despite charging over £7 for 2 to 3 days delivery.
I have not received any tracking number or communication regarding my order.
I called to chase it but I have been told they dont provide tracking for small orders , which is weird 🤔.

March 3, 2026
Rated 5 out of 5 stars

Great service provider

Great service provider, product range and service

March 9, 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Great shop

Great shop, got what I ordered & very fast delivery.

Will happily buy from again

March 2, 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

25 litre jerry cans

Online ordering was easy and seamless and due to collection in person it was less than 24 hours from order to collection. I admit the order was small but nonetheless for a busy company a quick turnaround like that, was impressive.

March 9, 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Great containers

Delighted with what I ordered

March 6, 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Great products fantastic prices

Great products fantastic prices

February 27, 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

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