Was looking for certain size bottles and caps and Ampulla ticked all my boxes. Customer service are extremity quick to get back to you if you have any queries. Postage is expensive but it's worked out... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Arrived on time, well packed, no breakages, the 4 glass jars i ordered are perfect to create 4 days of breakfast for work, no plastic, lids seal great for my kiefer, nuts, seeds and berries. I highly... See more
Company replied
I have placed three orders with this company and each one was despatched promptly, with a reliable delivery company. The items I chose reasonably priced and when I received them I was impressed wit... See more
Met my expectations and will buy from you again. Just a personal preference. Do you have anymore courier you can use because I really hate Evri to deliver my order from you?
50ml 'Flask' Miniature Glass Bottle & 22mm Cap - Gold
(29)
20.5 Litre White Plastic Bucket With Metal Handle And T/E Lid (D)
(24)
300ml Clear Glass Juice Bottle & 38mm Twist Off Cap - Silver
(23)
1000ml Clear Glass Milk/Juice Bottle & 53mm Twist Off Cap - Silver
(21)
50ml 'Flask' Miniature Glass Bottle & 22mm Cap - Silver
(21)
300ml Clear Glass Juice Bottle & 38mm Twist Off Cap - Gold
(19)
100ml Clear Glass Simplicity Bottle & 24mm Silver Atomiser Spray - Black & Silver
(19)
3000ml Glass Demijohn Bottle With Cap
(19)
100ml Wide Neck Screw Top Jar & 70mm Screw Cap - Black
(16)
5L White Bucket With Handle & T/E Lid
(15)
Company details
Written by the company
At Ampulla we specialise in providing a wide selection of glass, plastic and aluminium packaging in quantities to suit you. Whether you’re a nutritional supplement company, beauty business, micro brewery, self employed caterer, home jam maker, hair dresser or craft lover, we are here to supply you with the bottles, jars, tubs, decanters, votives, buckets, kegs or jerrycans you need. We are a family owned business, focused on providing a friendly, efficient service and we’re constantly sourcing stylish, practical and economical packaging to keep you, and us, moving forward. Based in Hyde, Greater Manchester, we are constantly expanding and, due to customer demand, have branched out into European distribution.
Contact info
Halton Street, SK14 2NY, Hyde, Greater Manchester, United Kingdom
- 0161 367 1414
- marketing@ampulla.co.uk
- ampulla.co.uk
4.5
Excellent
13K reviews
Replied to 8% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well priced products
Good quality bottles perfect for dispensing cosmetics snd beauty products.
February 26, 2026
Reply from Ampulla
Hi,
Many thanks for leaving us a 4* review, we really do appreciate it!
We look forward to welcoming you to our online packaging store again very soon!
Kind regards,
Ampulla
Reply from Ampulla
Hi,
Many thanks for leaving us a 5* review, we really do appreciate it!
We look forward to welcoming you to our online packaging store again very soon!
Kind regards,
Ampulla
Order arrived in good condition
Placed order and paid for next day delivery. Package arrived next day in good condition. Products were just as they're advertised on ghe website. Thank you.
March 4, 2026
Reply from Ampulla
Hi,
Many thanks for leaving us a 4* review, we really do appreciate it!
We look forward to welcoming you to our online packaging store again very soon!
Kind regards,
Ampulla
Quick delivery and exactly as expected
March 4, 2026
Reply from Ampulla
Hi,
Many thanks for leaving us a 5* review, we really do appreciate it!
We look forward to welcoming you to our online packaging store again very soon!
Kind regards,
Ampulla
Reply from Ampulla
Hi,
Many thanks for leaving us a 4* review, we really do appreciate it!
We look forward to welcoming you to our online packaging store again very soon!
Kind regards,
Ampulla
Reply from Ampulla
Hi,
Many thanks for leaving us a 5* review, we really do appreciate it!
We look forward to welcoming you to our online packaging store again very soon!
Kind regards,
Ampulla
High quality products
I really like the high quality products with a lot of choice too. It's hard to find websites without a minimum order quantity too. Quick delivery too.
March 2, 2026
Reply from Ampulla
Hi,
Many thanks for leaving us a 5* review, we really do appreciate it!
We look forward to welcoming you to our online packaging store again very soon!
Kind regards,
Ampulla
Everything arrived perfectly..
Everything arrived perfectly... wrapped to a high standard... thank you.
On time & no concerns about delivery.
Thank you for your service..
March 3, 2026
Reply from Ampulla
Hi,
Many thanks for leaving us a 4* review, we really do appreciate it!
We look forward to welcoming you to our online packaging store again very soon!
Kind regards,
Ampulla
Reply from Ampulla
Hi,
Many thanks for leaving us a 5* review, we really do appreciate it!
We look forward to welcoming you to our online packaging store again very soon!
Kind regards,
Ampulla
Very happy with products bought
Very happy with products bought. Delivery a bit slow. But wouldn’t stop me from purchasing again.
March 2, 2026
Reply from Ampulla
Hi,
Many thanks for leaving us a 4* review, we really do appreciate it!
We look forward to welcoming you to our online packaging store again very soon!
Kind regards,
Ampulla
This was a very quick service I am…
This was a very quick service I am very happy with the service
March 2, 2026
Reply from Ampulla
Hi,
Many thanks for leaving us a 5* review, we really do appreciate it!
We look forward to welcoming you to our online packaging store again very soon!
Kind regards,
Ampulla
Arrogant unhelpful customer service
I placed an order and went to pay by card and the screen went blank, going back into my cart the items were still there so I went to pay again and the order went through. I had one confirmation email but two payments from Ampulla, followed by loads of transactions for Betfred on my card statement so after speaking to the bank called up Ampulla. The guy answering the phone couldn’t have been more miserable. Yes they had taken two payments, apparently ‘that happens sometimes’ so I said I was happy to pay for the extra items but I wasn’t happy to pay two lots of express delivery if he could refund that - given that this was an error with their ordering system. He wouldn’t arrange a refund or return because it was on express delivery, and I ‘should have emailed them first thing and they would have sorted it’ (doubtful). After much back and forth he got shouty and said that he would get the courier to send the order back - great I thought. Surprise, surprise another failure as that didn’t happen.
I am only leaving this review though because of the appalling arrogance when I mentioned the fraud, I rarely use this card and the bank confirmed the betfred deposits (18 attempted!) were minutes after using ampulla showing that their payment system was probably hacked - guy on the phone did not care apparently ‘their systems are 100% safe and secure, thank you bye’. I was just letting them know so they could investigate, I was already getting the money back from my bank, but he didn’t even care that their website might be defrauding anyone paying by debit card.
Very glad to be able to avoid this company now as this one guy made me lose all trust in this company.
December 2, 2025
Unprompted review
Reply from Ampulla
Hi Sarah,
Many thanks for your review.
We are sorry to hear you had a poor experience while using our site.
With regards to Fraud, we use a Stripe Checkout whichis highly secure, using a PCI Service Provider Level 1 certification—the highest security standard in payment processing. It uses encrypted, isolated iframes, ensuring customer card data never touches our server. We use advanced encryption, tokenisation, multi-factor authentication, and robust fraud prevention. We do not hold any of your card details, they are all securely processed by our payment processor. All of your payment data is 100% secure.
From the order number we can see this order was placed on the first of December. As a gesture of goodwill, we have refunded your second order.
We will also raise your feedback with our team as well, to ensure that they are aware of your view point regarding the service that was provided.
Once again, thank you for bring this to our attention.
Kind regards,
Ampulla
A number of glass jars were found to be…
A number of glass jars were found to be broken when my order arrived. I photographed the damage and contacted the company.
I received an apology and a quick delivery of replacement items.
Very good service.
February 27, 2026
Reply from Ampulla
Hi,
Many thanks for leaving us a 4* review, we really do appreciate it!
I'm really sorry some of your jars arrived damaged, I'm glad we were able to rectify this for you. If you still have any issues, please don't hesitate to contact us!
We look forward to welcoming you to our online packaging store again very soon!
Kind regards,
Ampulla
My goods arrived on time and well…
My goods arrived on time and well packed and were exactly as described.
February 20, 2026
Reply from Ampulla
Hi,
Many thanks for leaving us a 5* review, we really do appreciate it!
We look forward to welcoming you to our online packaging store again very soon!
Kind regards,
Ampulla
Reply from Ampulla
Hi,
Thank you for taking the time to leave us a review. We really appreicate the feedback.
I'm sorry to hear that our products did not match up to your expectations. If you feel like we have sent the wrong bottles, please send us an email at Sales@Ampulla.co.uk and we will try to rectify this for you.
Kind Regards,
Ampulla
Delivery on time and the quality of…
Delivery on time and the quality of jars are good
Thanks
February 16, 2026
Reply from Ampulla
Hi,
Many thanks for leaving us a 5* review, we really do appreciate it!
We look forward to welcoming you to our online packaging store again very soon!
Kind regards,
Ampulla
Great service
Great service. bottles perfect for our requirement. Carefully packaged and quick delivery.
February 18, 2026
Reply from Ampulla
Hi,
Many thanks for leaving us a 5* review, we really do appreciate it!
We look forward to welcoming you to our online packaging store again very soon!
Kind regards,
Ampulla
Delivery ok
Delivery ok, packaging ok but pictures of product made me believe I was getting a tall thin jar not a short fat one. Now it will take up more space on my kitchen worktop!!
February 25, 2026
cracked bottles
6 of the 8 bottles were cracked at the bottom, still watertight but cracked nonetheless, replacements on the way, quick and hassle free
February 19, 2026
Reply from Ampulla
Hi,
Thank you for leaving us a review. We really appreicate it.
I'm really sorry to hear some of your bottles arrived damaged, please give us a call at 0161 367 1414 or send us an email at Sales@Ampulla.co.uk and we will get some replacements sent over.
Kind Regards,
The Ampulla Team
The product bought was the right one…
The product bought was the right one and good for the right course
February 24, 2026
Reply from Ampulla
Hi,
Many thanks for leaving us a 4* review, we really do appreciate it!
We look forward to welcoming you to our online packaging store again very soon!
Kind regards,
Ampulla
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.