AMS SURVEYS | Chartered Surveyors Reviews 

368
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and courteous, making interactions pleasant and informative. Many people highlight the excellent customer service and efficient communication, noting the team's responsiveness and ease of contact. Consumers frequently commend the thoroughness and detail of the surveys and reports, which provide valuable insights and clear recommendations. Reviewers also appreciate the quick service and timely delivery of reports, often receiving them sooner than expected, contributing to an excellent overall experience and value.

What people talk about most

Service

Customers had positive experiences with service, consistently describing it as excellent, professional, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the team's helpfulness and ease of... See more

User experience

Clients share positive opinions on user experience, with many reviewers highlighting the helpfulness and... See more

Response time

Consumers find response times to be positive, with many reports highlighting the quick turnaround for surveys... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found all the staff courteous and professional. They listened well and their answers were helpful. They secured an early appointment with the seller's agent to carry out the survey. A comprehensive... See more

Company replied

Rated 5 out of 5 stars

Jo was incredibly kind, helpful and knowledgeable and as a result we got the right survey for us and the property. Its so nice to speak with a real person, who happens to be so lovely too. The structu... See more

Company replied

Rated 5 out of 5 stars

We had a Level 2 survey only and the amount of detail that in this was perfect for our forever home. The report was so thorough and detailed that it helped us and our solicitors raise question... See more

Company replied

Rated 5 out of 5 stars

Paid for the survey Friday, survey was completed The following Monday. Very fast service. The survey itself was very detailed with images and instructions of what happens next. Good drone footage... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Architecture Firm
  3. Real Estate Appraiser
  4. Real Estate Surveyor
  5. Structural Engineer
  6. Surveyor

Written by the company

AMS SURVEYS is a RICS Regulated Chartered Building Surveying Practice covering; Cheshire, Lancashire, Liverpool, Manchester and North Wales for residential services and surveys. We have surveyors based within their local areas, with excellent local knowledge and experience. Whilst the Commercial and Heritage Services are offered across the North of England and Wales. Experts in Building Pathology, defect analysis and examining buildings, providing specialist comprehensive reports and solutions to both Residential, Commercial client and owners of historic buildings. ************************************************************ Some of the services we offer are: ************************************************************ RICS Homebuyer Level 2 # RICS Building Survey Level 3 # Roof Surveys # Damp and Timber Surveys # Structural Surveys # Drone Surveys # Schedule of Condition # Schedule of Dilapidations # Pre-purchase Surveys # Commercial Building Surveys # Architectural Design # Planning and Building Control # Historic/Heritage and Listed Buildings Surveys # Historic Building Recording # Heritage Statements ************************************************************ Call or visit our website to find out more about what we can do for you.


Contact info

Get an Instant Quote From us Today!

We offer Residential, Commercial & Heritage Quotes all in one place.

4.9

Excellent

TrustScore 5 out of 5

368 reviews

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4.9

All reviews

(368)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

All I could say about ams surveys. The lady on phone was very helpful to us and the guy that came to do the checks on house was helpful too. All I can say is thank you

March 27, 2025
Rated 5 out of 5 stars

Detailed and thorough level 2 suvery

Booked a homebuyers level 2 survey on the back of good reviews. The price was good value and the report was very detailed. The survey was all arranged with our seller and ams and we where given updates when it was booked and completed etc. survey arrived one week after it was completed as stated by ams. Would recommend

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

I used AMS for structural calculations…

I used AMS for structural calculations and drawings for a kitchen extension / alteration. Everyone I dealt with was friendly and professional. The service was brilliant and they went over and above to help, especially when the council asked a number of ridiculous questions which required additional work from AMS who helped with this at no extra cost. Big shout out to Luke for his help with this. We also used their recommended builder to carry out the works who was also great. I would only ever use them in the future if I take on any other similar home improvements and have recommended them to friends and family. Thanks again to everyone at AMS!!

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Great communication from the team with regular text updates throughout the process. Building survey was sent to us in a timely manner. I would recommend to anyone looking for a reliable and transparent company: thank you very much

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The process was explained to me right from my first phone call. A thorough survey was conducted again with everything explained to me at every step.
Professional, skilled staff who are polite and friendly.
I would recommend this company.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Survey

We received our survey by the timeframe advised. It was extremely thorough, but easy to understand. Excellent value for money and identified things we would not have considered.

February 25, 2025
Rated 5 out of 5 stars

The report of the AMS survey was…

The report of the AMS survey was excellent they made me understand, and they explained all parts of the report, and they were amazing in their job

February 5, 2025
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Great thank you for your feedback and I will share it with the team. Thanks, Anthony

Rated 5 out of 5 stars

Great service

Great service! Report was very detailed. Communication was excellent.
Would definitely recommend!

January 22, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you for your great review and recommendation. I'll share this with the team. Many thanks, Anthony

Rated 5 out of 5 stars

Quick and easy plus value. Great service.

Very quick response and very detailed report plus pictures. Excellent value

February 4, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Dear Elaine, thank you for your kind words! We're so pleased to hear that you found our service quick, detailed, and great value. Providing thorough reports with clear insights is our priority, so it’s fantastic to know we met your expectations.

If you ever need our assistance again, we’d be happy to help. Wishing you all the best! Many thanks, Anthony

Rated 5 out of 5 stars

Excellent service

We used AMS surveys to carry out a structural engineers report on the house we are buying, they were quick and very helpful throughout the whole process.

January 27, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Dear Daniel,

Thank you for your review! We're delighted to hear that you found our service quick and helpful throughout the process. Buying a home is a big step, and we’re glad we could assist in providing the structural report you needed with efficiency and clarity.

If you ever need any further advice or assistance in the future, please don’t hesitate to get in touch. Wishing you all the best with your new home! Best regards, Anthony

Rated 5 out of 5 stars

Great advice and service

Spoke to Jo at AMS about a quote for a damp and timber survey as I am selling my property. Jo was really helpful and knowledgeable about the survey options and the minefield that is damp. Jo talked me through all the pros and cons based on the stage I am at with selling my property and now I feel more confident in my options. Thank you Jo!

February 4, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Hi Ruth, thank you so much for your kind words! We're delighted to hear that Jo was able to provide you with clear guidance and help you navigate the complexities of damp and timber surveys. Selling a property can be stressful, and we’re glad we could offer you the confidence and clarity needed to make informed decisions.

If you need any further assistance at any stage of the process, please don’t hesitate to reach out. Wishing you all the best with your property sale!

Best regards,
The AMS Surveys Team

Rated 5 out of 5 stars

Great survey

Great survey, would recommend

January 23, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Hi Silvia, Thank you for the recommendation. Many Thanks, Anthony

Rated 5 out of 5 stars

Excellent Customer Service

Friendly knowledgeable staff. Survey was completed on time and information was provided on what to do next. A follow up phone call and email gave me clear information that helped me make decisions based on impartial professional advice.

January 27, 2025
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Hi Sandra, Thanks for your great review. I will show the team your kind words. Thank you Anthony

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