AMS SURVEYS | Chartered Surveyors Reviews 

368
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and courteous, making interactions pleasant and informative. Many people highlight the excellent customer service and efficient communication, noting the team's responsiveness and ease of contact. Consumers frequently commend the thoroughness and detail of the surveys and reports, which provide valuable insights and clear recommendations. Reviewers also appreciate the quick service and timely delivery of reports, often receiving them sooner than expected, contributing to an excellent overall experience and value.

What people talk about most

Service

Customers had positive experiences with service, consistently describing it as excellent, professional, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the team's helpfulness and ease of... See more

User experience

Clients share positive opinions on user experience, with many reviewers highlighting the helpfulness and... See more

Response time

Consumers find response times to be positive, with many reports highlighting the quick turnaround for surveys... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found all the staff courteous and professional. They listened well and their answers were helpful. They secured an early appointment with the seller's agent to carry out the survey. A comprehensive... See more

Company replied

Rated 5 out of 5 stars

Jo was incredibly kind, helpful and knowledgeable and as a result we got the right survey for us and the property. Its so nice to speak with a real person, who happens to be so lovely too. The structu... See more

Company replied

Rated 5 out of 5 stars

We had a Level 2 survey only and the amount of detail that in this was perfect for our forever home. The report was so thorough and detailed that it helped us and our solicitors raise question... See more

Company replied

Rated 5 out of 5 stars

Paid for the survey Friday, survey was completed The following Monday. Very fast service. The survey itself was very detailed with images and instructions of what happens next. Good drone footage... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Architecture Firm
  3. Real Estate Appraiser
  4. Real Estate Surveyor
  5. Structural Engineer
  6. Surveyor

Written by the company

AMS SURVEYS is a RICS Regulated Chartered Building Surveying Practice covering; Cheshire, Lancashire, Liverpool, Manchester and North Wales for residential services and surveys. We have surveyors based within their local areas, with excellent local knowledge and experience. Whilst the Commercial and Heritage Services are offered across the North of England and Wales. Experts in Building Pathology, defect analysis and examining buildings, providing specialist comprehensive reports and solutions to both Residential, Commercial client and owners of historic buildings. ************************************************************ Some of the services we offer are: ************************************************************ RICS Homebuyer Level 2 # RICS Building Survey Level 3 # Roof Surveys # Damp and Timber Surveys # Structural Surveys # Drone Surveys # Schedule of Condition # Schedule of Dilapidations # Pre-purchase Surveys # Commercial Building Surveys # Architectural Design # Planning and Building Control # Historic/Heritage and Listed Buildings Surveys # Historic Building Recording # Heritage Statements ************************************************************ Call or visit our website to find out more about what we can do for you.


Contact info

Get an Instant Quote From us Today!

We offer Residential, Commercial & Heritage Quotes all in one place.

4.9

Excellent

TrustScore 5 out of 5

368 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(368)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience with AMS

Fantastic experience with AMS. We were really struggling to get to the bottom of our damp problem but Ian found it in minutes. Incredibly professional and the survey is very detailed. Jo was fantastic in booking the survey for us and nothing was too much trouble. Will definitely be using again for future builds and surveys. Thank you

January 6, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you so much for your kind words! We're delighted to hear that Ian could quickly identify the source of your damp issue and that you found our survey detailed and professional. Jo will be thrilled to know her efforts made the booking process seamless for you. Your satisfaction means the world to us, and we truly appreciate your trust in AMS. We look forward to assisting you with any future projects or surveys. Thank you again for choosing us! Anthony & The AMS Surveys Team

Rated 5 out of 5 stars

I used AMS Surveys to produce a Level 3…

I used AMS Surveys to produce a Level 3 survey followed by a Damp and Timber survey and I can honestly say they did not disappoint!

I enquired some weeks prior to booking for a quotation and was so impressed with the level of building knowledge of the office staff that I was reassured the survey would be thorough and detailed.

All the findings were backed up with photographic evidence, along with full descriptions and advice.

This company is an absolute credit to the building industry and the level of knowledge is second to none.
Nothing is a problem and they go above and beyond to help.

I would like to say thanks to each member of AMS Surveys for your professionalism and guidance with something that is so important when buying a property and would highly recommend.

December 20, 2024
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you so much for your kind words, Craig! We’re thrilled to hear that you were happy with our Level 3 and Damp and Timber surveys, as well as the service you received from our team. Providing thorough, detailed, and professional guidance is always our top priority, especially when it comes to something as significant as buying a property.

It’s great to know that our knowledge and approach helped put your mind at ease, and we’re delighted that the photographic evidence and detailed advice met your expectations. Your feedback means the world to us, and we’re so grateful for your recommendation.

From all of us at AMS Surveys, thank you again—it was a pleasure working with you!

Rated 5 out of 5 stars

Excellent Service

Understood the issue we had and were thorough in their inspection and clear in explaining the solutions advised

December 5, 2024
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you Nicole for your fantastic feedback! We're pleased to hear that our thorough inspection and clear advice helped address your issue. Providing tailored solutions and ensuring our clients fully understand the process is always our priority. If you need assistance in the future, we’re here to help! Thanks Anthony

Rated 5 out of 5 stars

Excellent all round quality company can…

Excellent all round quality company can not fault at all. Staff were very professional.helpful and knowledgeable as was Anthony who carried out our survey provided expert advice and a lot of reassurance would highly recommend.

December 9, 2024
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you so much for your wonderful feedback, Christine! We’re delighted to hear that you found our service professional, helpful, and knowledgeable. Anthony and the entire team take great pride in providing expert advice and reassurance, so it’s fantastic to know we were able to meet your expectations.

Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you. If you need anything further, don’t hesitate to get in touch!

Rated 5 out of 5 stars

First experience with surveyors

First experience with surveyors and it was a pleasant one too. Deb was lovely to talk to and answered all my queries throughout the process.

Quick, seamless, polite and thorough.

I would definitely recommend AMS surveys.

December 10, 2024
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you for your great review, good to hear you have had a positive first experience!! I have also passed on your comments to Deb. Many Thanks, Anthony

Rated 5 out of 5 stars

Very happy with AMS surveys

Very happy with AMS surveys. The whole process was quick and seamless. Ian is very professional and gave us lots of information regarding flood damage remediations and general maintenance works. He's also a thoroughly nice chap! Would definitely recommend to anyone looking for a professional survey.

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. They made it a really easy and accessible service for someone going through the process for the first time

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Turned up on the day booked and report sent within 5 working days. Very in-depth report. Also much cheaper than other surveyors.

November 18, 2024
Rated 5 out of 5 stars

5 Star Service

An excellent service from start to finish. All staff were responsive, professional and friendly. I would use them again, 100%

October 21, 2024
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you for your great review. I'll pass on your feedback to the team. Thanks, Anthony

Rated 5 out of 5 stars

For the basic survey it was quite…

For the basic survey it was quite thorough and easy to read.
N

October 30, 2024
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you for your feedback! We're pleased to hear that you found our survey thorough and easy to understand. Providing clear and accessible reports is a top priority for us, even for our basic surveys. If you need any further assistance or have additional questions, don’t hesitate to get in touch. Thanks, Anthony

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and communication from this company! If you want a professional service from start to finish then don't hesitate to contact them. So much so, we've instructed another survey on a property we're purchasing - repeat custom is the best feedback!

October 28, 2024
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you so much, Louise, for your kind words and fantastic feedback! We're thrilled to hear that our commitment to excellent customer service and clear communication made such a positive impression. Repeat custom truly is the best feedback, and we’re delighted to continue supporting you with your property needs. If there’s anything more we can do, please don’t hesitate to reach out. Thanks again for choosing AMS SURVEYS! Regards, Anthony

Rated 5 out of 5 stars

Great professional service

Adrian is very professional and thorough he has conducted 2 surveys for us & we couldn’t be happier with his service,he rings the afternoon of the survey to talk you through his findings and sends a copy thereafter,I would highly recommend & would definitely use him again in the future

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend

Great service and very reasonable price. They were quick to respond to any queries and provided a really detailed report that went into much more detail than our initial level 3 report.

October 20, 2024
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you, Tom! We're so glad to hear that you found our service thorough and competitively priced. We take pride in responding quickly to queries and delivering detailed reports to give our clients a clear picture of their property. It’s wonderful to know that our report exceeded expectations and provided the insights you needed. If there’s ever anything more we can help with, feel free to reach out. Thanks, Anthony

Rated 5 out of 5 stars

Structure survey

Provided the exact service I asked for providing a clear concise report detailing the problems and solutions. Would recommend.

October 12, 2024
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Fantastic to hear, thank you for the great review and I will pass on your feedback to the team. Thanks Anthony

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look