Amsterdam Baking Company Reviews 

721
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the deliciousness of various products like alfajores, empanadas, and medialunas, often describing them as amazing and high-quality. Many people appreciate the evident care, precision, and love put into making these treats, noting the excellent ingredients used. Reviewers also highlight the excellent service received, with many finding the overall process clear and easy. The delivery service is frequently mentioned as awesome, fast, and reliable, ensuring products arrive promptly. Furthermore, people often commend the beautiful and chic packaging, which adds to the delightful presentation of their orders.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the delicious taste and quality of... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the delicious taste and high quality... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent and incredibly kind.... See more

Delivery service

People report positive experiences with delivery service, highlighting its speed and reliability. Customers... See more

Order

Clients share positive opinions on order, with many describing excellent experiences from start to finish.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The alfajores were truly delicious! I ordered them as a treat for my colleagues as it was my last day, and everybody really enjoyed them! Definitely worth it, the packaging was great as well and they... See more

Rated 5 out of 5 stars

One of my favourite bakeries in Amsterdam! I have tried empanadas,alfajores and medialunas,and everything was delicious. They also have a very nice option of a birthday box with alfajores which is an... See more

Rated 5 out of 5 stars

The absolute best Argentinian treats! Don't miss the alfajores de maizena, simply delicious. The owners are super kind and organize plenty of community building activities as well. The orders are alwa... See more

Rated 5 out of 5 stars

Real Argentinian backer in Amsterdam. Empanadas are the best in town and Medialunas will just change your life :) did you try the alfajores? Be careful... you will be back every week


Company details

  1. Patisserie

Written by the company

Amsterdam & Latin Baking Company provides handmade and fresh pastries and desserts for consumers and business in Europe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

721 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(721)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delicioso

We ordered the alfajores, in a gift box. The delivery was prompt, and the taste was delicious. As it should be. Thank you.

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

Heavenly tartelettes

Last week I ordered the mini tartelettes. The delivery was prompt and the goodies were packed so well. Just beautiful.
The tartelettes were a delight for the eyes and the taste buds. Fresh and delicious.
I will order the alfajores soon.

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

Everything is always delicious

Everything is always delicious! The medialunas are absolutely heavenly and the alfajores are divine! We love all the empanadas, but the chorizo con queso are our undisputed favourites! We’ve ordered many times before and will continue to do so. Many thanks, Marisol and Nina!

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Recommend 100%

There was an issue with the online payment and I contacted the shop. They were super comprehensive and delivered the order anyways, even with the payment not being visible on their side. After a few days I got the money back in my bank account and I did the payment again. Amazing customer service and the products are so delicious!! My favourite Argentinian place in Amsterdam

July 2, 2024
Rated 5 out of 5 stars

i have to say exceeds my expectations

i have to say, the full customer experience exceeded my expectations! the empanadas and pastries were nice and fresh and the taste of every product i have ordered was great!!!! keep up the great work! the delivery was also a pleasant experience!

June 28, 2024
Unprompted review
Rated 1 out of 5 stars

Very bad experience

I ordered the day before best-selling empanadas and 2 deserts for free. I received it the day after at 22pm, and the company left the package on the street, when I informed them that I live on the 7th floor.
They sent me 12 empanadas, 6 chorizo and 6 spicy chicken. I was not expecting that. I am very disappointed with the product received, and with the time because they were supposed to be for dinner. I would not recommend it to anyone.

June 28, 2024
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Good afternoon Mireia,

We are sorry to hear that you did not have a pleasant experience with us.

I understand that the delivery arrived later than your dinner time. However, the delivery was still within the time slot we offer, which is specified on our website and also upon checkout. We work with afternoon/evening deliveries because this allows us to deliver our products on the same day they are prepared and packed. For special occasions, we always recommend placing orders for the day before or picking them up at our shops.

Regarding the assortment, after our email communication, we verified that the flavors and quantities match the product description. I am sorry that it did not meet your expectations. We are always open to making exceptions and adapting the flavor combinations to the customer's taste when requested. Otherwise, we adhere to the product description when preparing orders.

Once again, I am truly sorry that your experience was unsatisfactory. We understand that our services may not always meet everyone's needs or preferences, but we strive to provide clear and honest communication about what we offer.

If you have any other questions, please feel free to reach us by email at info@amsterdambakingcompany.com.

Regards,

Nina


Rated 4 out of 5 stars

Great experience

I ordered the medialunas, alfajores and maicenitas. They were truly amazing, even in Argentina would be difficult to find something with that quality. Really great done! Congrats to the team!
The price seems to me a bit too high as some competitors would send you the same amount of alfajores (industrial Cachafaz/havanna) for around half the price (box of 12 for less than 20 euro). Also despite ordering an order of around 33 euro, I paid delivery costs, which it is a bit demotivating.

June 22, 2024
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Leonardo,

Thanks for taking the time to review us :) It is always nice to read that the products are liked. Thanks again!
Regarding the price we understand your point, however, you are comparing industrial price with an artisanal price. As we mentioned in your review we are 100% quality orientated and that has an impact of the cost of ingredients and therefore selling price.
Other point of remark is that our alfajores are about 90 grams when an industrial one is about 60-70 grams.
Indeed for orders between €30-€59,99 there is a shipping cost of €3,95 (shipping cost is higher than this but we cover the difference). On orders above €60 delivery is for free! We also offer free delivery promotions a few times per month, you can suscribe to our newsletter for more information about products discount, free delivery and other promotions!

We hope to welcome you soon in one of our two stores!
Regards,

Marisol

Rated 5 out of 5 stars

We ordered medialunas

We ordered medialunas. We live in Eindhoven and the delivery arrived the next day from Amsterdam.
The medialunas, delicious! Truly Argentinian medialunas, so.soft and mouth watering!!!! We will be ordering again soon.!!!!!!!!

June 19, 2024
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Marina,

Thank you very much for such a nice review! Truly appreciated :)

Looking forward to deliver again to you!
Regards,
Marisol

Rated 5 out of 5 stars

The items were delicious and the…

The items were delicious and the delivery was speedy! I will order again.

June 12, 2024
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Kamadi,

Thanks for your 5 starts review!
Hope to deliver again soon :)

Regards,
Marisol

Rated 5 out of 5 stars

Wonderful find in the East of Amsteram

Wonderful find in the East of Amsteram!
Nice variety of flavors or fillings in the empanadas.
After the empanada enjoy a pastry. Take a coffee with the pastry.
Take some ice cream or tres leches home for later.
Everything comes with pleasant service and ambiance.

June 8, 2024
Unprompted review
Rated 5 out of 5 stars

Empanadas by your door

After trying their amazing alfajores de maizena, I decided to try the empanadas. Again the delivery was quickly and it comes nicely packed. I made a few of them immediately and froze the rest to have them later. Not sure if I could do it, but even after freezing they taste great. I ordered the best sellers combo with 'spicy meat, chicken, cheese and chorizo and my personal favorite cheese and corn' they are all great!
Curious to visit their store soon!

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

It was amazing

It was amazing. Delivery was on time, packaging was nice and the flavors were just perfect. Wanted to order for a long time and was not disappointed. Will order again.

June 5, 2024
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Gerda,

Thank you very much for your nice review! Nice to read that you enjoyed the whole experience with us :)
Hope to deliver again soon!

Regards,
Marisol

Rated 5 out of 5 stars

quick delivery and delicious

2nd time ordering tapas (dough) to make empanadas. They arrived quickly delivered, were easy to work with and delicious. Will continue to order.

June 5, 2024
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Miguel,

Thank you very much for taking the time to review us! Nice to read that you like our tapas :)

Looking forward to deliver again.
Regards,
Marisol

Rated 5 out of 5 stars

My new favorite Argentinian shop ❤️ .

My new favorite Argentinian shop ❤️ .
I tried the spicy meat and 4 cheese empanadas, both super good.
The Dulce de Leche ice cream, absolutely AMAZING! The best I've ever tried.
And the maicena alfajores , so soft and delicious. THANK YOU!!
The delivery was fast and could keep track of the package as they update the arrival time .

May 31, 2024
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Julieta,

Thank you very much for your amazing review! Nice to read that you enjoyed the whole experience with us :)

Looking forward to welcome you in one of our two stores!

Regards,
Marisol

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