Amsterdam Baking Company Reviews 

721
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the deliciousness of various products like alfajores, empanadas, and medialunas, often describing them as amazing and high-quality. Many people appreciate the evident care, precision, and love put into making these treats, noting the excellent ingredients used. Reviewers also highlight the excellent service received, with many finding the overall process clear and easy. The delivery service is frequently mentioned as awesome, fast, and reliable, ensuring products arrive promptly. Furthermore, people often commend the beautiful and chic packaging, which adds to the delightful presentation of their orders.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the delicious taste and quality of... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the delicious taste and high quality... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent and incredibly kind.... See more

Delivery service

People report positive experiences with delivery service, highlighting its speed and reliability. Customers... See more

Order

Clients share positive opinions on order, with many describing excellent experiences from start to finish.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The alfajores were truly delicious! I ordered them as a treat for my colleagues as it was my last day, and everybody really enjoyed them! Definitely worth it, the packaging was great as well and they... See more

Rated 5 out of 5 stars

One of my favourite bakeries in Amsterdam! I have tried empanadas,alfajores and medialunas,and everything was delicious. They also have a very nice option of a birthday box with alfajores which is an... See more

Rated 5 out of 5 stars

The absolute best Argentinian treats! Don't miss the alfajores de maizena, simply delicious. The owners are super kind and organize plenty of community building activities as well. The orders are alwa... See more

Rated 5 out of 5 stars

Real Argentinian backer in Amsterdam. Empanadas are the best in town and Medialunas will just change your life :) did you try the alfajores? Be careful... you will be back every week


Company details

  1. Patisserie

Written by the company

Amsterdam & Latin Baking Company provides handmade and fresh pastries and desserts for consumers and business in Europe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

721 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(721)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Scrumptious pastries!

The medialunas are just like in Argentina! In the past we've also ordered alfajores de maicena and been given free samples of the dark alfajores. Both were delicious (they are really generous with the filling of the alfajores).

March 29, 2024
Rated 5 out of 5 stars

Simply great!

Very personal experience with the hand written note received with my delivery from Nina. Great empanadas! Thanks for the great service and superior quality product.

March 27, 2024
Rated 2 out of 5 stars

No customer service

No customer service, I emailed but no response. Very late delivery 9pm. Ok food.

March 25, 2024
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Jessa,

We sincerely apologize that your experience with us fell short of your expectations. This is certainly not reflective of our usual standards, as evidenced by the numerous five-star reviews we've received.

Regarding your concerns about poor customer service, we would appreciate more specific feedback to address and rectify any shortcomings on our part. Additionally, you mentioned that the delivery was at 9 pm, which falls within our designated delivery hours of 5 pm to 10:30 pm as states during checkout and in our terms & conditions. However, we're sorry if this inconvenienced you in any way.

Every customer is important to us, and we're committed to ensuring your complete satisfaction. If there's anything we can do to enhance your experience with us, please don't hesitate to reach out to us at info@amsterdambakingcompany.com.

Kind regards,
Marisol (co-owner Amsterdam Baking Company)

Rated 5 out of 5 stars

Best Argentine store in the…

Best Argentine store in the Netherlands, by far.

March 27, 2024
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Juan Pablo,

Thank you very much for your feedback & what a compliment :) Thanks!

Regards,
Marisol

Rated 5 out of 5 stars

Delicious empanadas!!

We ordered empanadas for a birthday and they were a huge success! Simply delicious!
We will continue to order and recommend

March 23, 2024
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Andrea,

Thank you very much for your amazing feedback! Nice to hear that you and your guest enjoyed the empanadas :)

We hope to deliver again soon!

Regards,
Marisol

Rated 5 out of 5 stars

Soooo damn tasty

Ordered for the second time. Rather expensive, but the quality of the food is excellent. The spicy meat empanadas are heavenly. I'm not a real sweet tooth, but the dulce de leche and the chocolate colaciones are flavour bombs. You can taste the love that's poured in these pastries!

March 15, 2024
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Jim,

Thank you very much for your nice feedback . We are glad to read that our customers can feel the love we put in what we do. Your appreciation means a lot to us.

We hope to deliver again soon.

Regards,
Marisol

Rated 4 out of 5 stars

Tasty and very authentic!

The empanadas are great! Very tasty! The medialunas too! Is a little bit expensive but they always have an offer to take advantage of.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Delicious!!

Perfect dough great tasty filling I am a fan!

(The white bags are coolpacks)

March 8, 2024
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Robert,

Thanks for your review! Indeed, the bags are gel packs to keep the food at the right temperature during transit :)

hope to deliver soon again!
regards,

Marisol

Rated 5 out of 5 stars

Wonderful place, Delicious empanadas!

I went last Sunday to try some empanadas, and I ended up trying all of them! I also took with me a Sixpack to eat at home with my family; the service and the atmosphere were fantastic, and I really recommend it!

March 10, 2024
Unprompted review
Rated 5 out of 5 stars

The best empanadas in Netherlands

The best empanadas in Netherlands! Excellent service, communication, delivery and quality. The empanadas were delivered in a refrigerated box with clear and easy instructions for the preparation. They were delicious and the desserts are out of this world. The chocotortas and the alfajores... YUMMMYYY!!! 100% recommend Amsterdam Baking Company and will keep ordering. Outstanding work! Thank you, Nina & Marisol!

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

love it

I really love this place and I am happy I found you guys. Everything I tried is super delicious. The ladies are also amazing.

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

The best in NL

Great tasty products and awesome customer service!! All the best!

March 9, 2024
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Juan,

Thanks for your 5 stars review! Nice to hear that you enjoyed the products :)
We hope to deliver again soon!

Regards,
Marisol

Rated 3 out of 5 stars

I wouldn't recommend if you are using…

I wouldn't recommend if you are using their products for a party. Their transportation is unreliable and won't be there on time. Also there's not a phone number in the contact page. So basically you have no idea when the product is being delivered.

February 29, 2024
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Paola,

We hope this message finds you well. We wanted to take a moment to address some important details regarding your recent order with us.

During the checkout process, we noticed that you left a note requesting delivery before 12 am and to a commercial address. We want to clarify that unfortunately, we do not offer delivery before 12 am or to commercial addresses, as clearly stated in both our checkout process and terms & conditions.

Despite this, we noticed that you proceeded with the order, opting for next-day delivery, which is typically scheduled between 5:00 pm and 10:30 pm.

Upon seeing your message, we made immediate attempts to contact you. We called the phone number ending in 51 at 7:15 pm and also sent an email, but unfortunately, we did not receive a response to either communication.

Hope this information helps for future orders.

Regards,
Marisol (co-owner Amsterdam Baking Company).

Rated 5 out of 5 stars

Happy Argentinian!

The medialunas were amazing! I am Argentinian and they were absolutely what I was expecting. They delivered the next day in a timely manner just as stated in the web. The tracking of the package was really useful and accurate. In addition, the boxes with the medialunas came perfectly packed in a larger box filled with paper to avoid the food to bounce around and get messed up (during the delivery and during my bike ride). 100% would recommend.

February 27, 2024
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Carolina,

Thank you so much for your wonderful feedback! We're happy to hear that our medialunas met your expectations and reminded you of home. We're glad to hear that your order arrived promptly and that the tracking system was helpful and accurate.

We take great care in packaging our products to ensure they arrive in perfect condition, and we're delighted to hear that you appreciated the extra effort.
We'd love to serve you again!

Regards,
Marisol

Rated 5 out of 5 stars

The REAL deal

The REAL deal. Delicious, authentic and amazing service. Definitely recommending.

February 25, 2024
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Katharina,

Thank you very much for your nice review!
Hope to deliver to you again soon :)

Regards,
Marisol

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