Amtico Reviews 431

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 236 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the product's quality, durability, and attractive finish. Many customers highlighted the flooring's ability to withstand family life, including children and pets, and its ease of maintenance. The service, from showroom assistance to fitting, was consistently described as excellent, with staff being helpful, professional, and ensuring customer satisfaction. However, some people were dissatisfied with the product's appearance, noting that it looked dull or dirty shortly after installation, or that the actual product differed significantly from samples. A few other people also felt that the quality had declined over time, with newer installations showing poor durability or susceptibility to scratches and damage. Additionally, some customers reported issues with adhesive residue left by fitters and problems with the installation quality, such as uneven cuts or tiles not connecting properly.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with its quality and... See more

Quality

Customers consistently note positive experiences with quality, praising its durability, appearance, and... See more

Service

People report positive experiences with service, often highlighting the professionalism and helpfulness of... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers describing the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having our first Amtico 22yrs ago in main hallway and still getting comments of how good it still looks we knew we wouldn’t be disappointed. Had 3 more rooms done since at different times and all wea... See more

Company replied

Rated 5 out of 5 stars

I wanted to share how pleased I am with my new Amtico flooring! The quality truly stands out, it feels durable, looks fantastic and has already made a difference in my space. Based on my experience... See more

Company replied

Rated 5 out of 5 stars

you did "everything" You said. Excellent help in showroom, samples offered to help final chice. Fitted on date promised, superb fitter, small mark mentioned on completion. You came back twice with no... See more

Company replied

Rated 5 out of 5 stars

You guys were amazing I moved into a new build 5 yrs ago and have only now activated my warranty. I assumed the house builder had done this. Anyway, after explaining my situation to Amtico they... See more

Company replied


Company details

  1. Manufacturing Service

Written by the company

Our extensive range of luxury vinyl tiles is innovative and unrivalled, ensuring that there's an Amtico floor that's perfect for your space. For more than 50 years we've been designing, innovating and manufacturing LVT flooring that is not only beautiful but flexible, durable and sustainable.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

431 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Spacia Wood Honey Oak Barnwood

We have Amtico flooring through most of the downstairs part of our house and we're so pleased with it. We just had a further room done and have used the same Spacia Wood Honey Oak Barn wood tiles as the rest of the house. It is a seamless finish from room to room. It's really durable and easy to clean. I worried at first it would feel cold underfoot but it doesn't. I love real wood but we thought it might get easily dented, so we opted for LVT. Looks great and will last a long time!

March 19, 2026
Amtico logo

Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased to hear you are happy with your Amtico floor. Thank you!

Rated 5 out of 5 stars

Quality

Having our first Amtico 22yrs ago in main hallway and still getting comments of how good it still looks we knew we wouldn’t be disappointed. Had 3 more rooms done since at different times and all wear amazingly with family life,children ,dogs,wheelchair!
Brilliant choices to suit all tastes.Expensive but proof is 20 plus years down the line in the heaviest use areas.

March 25, 2026
Amtico logo

Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased to hear you are happy with your Amtico floor. Thank you!

Rated 5 out of 5 stars

Very good experience.

Very helpful and patient staff in store, everything went smoothly with the man who came out to measure up and the fitters who put the floor down. Very happy with the floor.

March 25, 2026
Amtico logo

Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased to hear you are happy with your Amtico floor. Thank you!

Rated 5 out of 5 stars

This is the second time I have used…

This is the second time I have used McDonald Flooring to fit Amtico in our home. Superb quality flooring along with fabulous fitters. Would throughly recommend

March 18, 2026
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Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased to hear you are happy with the service you have received. Thank you!

Rated 5 out of 5 stars

Lovely high quality LVT flooring

I had a local flooring store fit Amtico spacia herringbone in muted oak for my kitchen/dining and hallway and it looks fantastic. Very good quality floors with a lovely selection of colours. Very pleased with the result.

March 13, 2026
Amtico logo

Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased to hear you are happy with your Amtico floor. Thank you!

Rated 5 out of 5 stars

We had the Amitco Flooring fitted by SL Flooring Tamworth

We had the Amitco Flooring fitted by a Tamworth firm SL Flooring (whole downstairs screeded first and it was flat as a pancake then sealed..very important) and we are exceptionally pleased with the finish and quality of the flooring we wanted flooring that didn't just last for 5 years and would then need replacing but a flooring that would last 20+ if required and that's what this flooring feels like...and its guaranteed for 20 years..

March 13, 2026
Amtico logo

Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased to hear you are happy with your Amtico floor. Thank you!

Rated 5 out of 5 stars

Great flooring

Great flooring, looks fantastic and is fantastic, that's why we have ordered our front room Amtico flooring as well.

March 13, 2026
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so pleased to hear you are happy with your Amtico floor. Thank you!

Rated 5 out of 5 stars

Kitchen flooring

The flooring quality is excellent the look is great the company Greens and their gutter did a great job. Sometime soon we will do the next room

March 13, 2026
Amtico logo

Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased to hear you are happy with your Amtico floor. Thank you!

Rated 1 out of 5 stars

Disappointed customer

The flooring (Spacia Iced Oak) was installed in my new house at a significant additional cost, which I was happy to pay thinking that it would give the property a WOW factor. Instead I am left with a dull, dirty looking floor covering that never looks clean despite my best efforts. The flooring is just 4 weeks old! The finish is very very disappointing
I would not recommend.

March 13, 2026
Amtico logo

Reply from Amtico

Hello,
We are very sorry to hear that you are unhappy with your Amtico Floor. Please contact our Amtico Aftercare Team on 02476 861409 or via email on technical.support@amtico.com who will be able to discuss this further. Please note office hours are Monday - Friday (8.30am - 4.45pm). Thank you

Rated 3 out of 5 stars

Not as hard wearing as Amtico would have you believe

We’ve just had this flooring fitted in our kitchen diner. It looks wonderful and the fitting company Tyne Flooring in Sandhurst did a great job. However we have subsequently found out that the tiles we chose are susceptible to damage and scratches from furniture! This is not highlighted in any of the Amtico marketing materials and I hope this is a warning to others that might be thinking of having it laid.

March 13, 2026
Amtico logo

Reply from Amtico

Hello,
We are very sorry to hear that you are unhappy with your Amtico Floor. Please contact our Amtico Aftercare Team on 02476 861409 or via email on technical.support@amtico.com who will be able to discuss this further. Please note office hours are Monday - Friday (8.30am - 4.45pm). Thank you

Rated 1 out of 5 stars

Awful company aftercare

A follow up from a previous review!
We are still having problems with this company! After using one of their tier 1 suppliers and having a terrible experience, Amtico are still giving me the 'runaround'!
Although emailing me with promises of someone contacting me, I am still waiting? I have tried calling and emailing them but to no avail!
Even though they endorse their suppliers, they do not take responsibility when things go seriously wrong!

February 2, 2026
Unprompted review
Amtico logo

Reply from Amtico

Hello,
We are very sorry to hear that you are unhappy with your Amtico Floor. Please contact our Amtico Aftercare Team on 02476 861409 or via email on technical.support@amtico.com who will be able to discuss this further. Please note office hours are Monday - Friday (8.30am - 4.45pm). Thank you

Rated 5 out of 5 stars

Superb product

Superb product. Very hard wearing and warm. Looks stunning

March 4, 2026
Amtico logo

Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased to hear you are happy with your Amtico floor. Thank you!

Rated 5 out of 5 stars

Very efficient and easy to register…

Very efficient and easy to register both by email and on another occasion when I telephoned. Very helpful and polite.

February 13, 2026
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so pleased to hear you are happy with the service you received. Thank you!

Rated 5 out of 5 stars

Fantastic Product

Fantastic Product
Easy maintenance
Looks Amazing
Service From McDonald Flooring Glasgow First Class

September 12, 2025
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so pleased to hear you are happy with your Amtico floor and the service you received. Thank you!

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