Anchorage Chambers Ltd Reviews 2,611

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 673 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and understanding, making them feel at ease during difficult times. The customer service is frequently highlighted as exceptional, with many appreciating the clear explanations and non-judgmental approach. The service provided is often described as excellent, guiding individuals step-by-step through complex processes and making stressful situations manageable. Reviewers are particularly impressed with the efficiency, quick responses, and the overall ease of the user experience, leading to feelings of relief and regained dignity. However, some customers also noted that a little more communication towards the end of the process regarding next steps would have been beneficial. Conversely, a small portion of people felt dissatisfied, mentioning issues with chasing the company for over a year to resolve matters and feeling fobbed off.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, kindness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism,... See more

Service

Reviewers consistently express high satisfaction with the service, describing it as outstanding, exceptional,... See more

User experience

People report positive experiences with user experience, with many reviewers expressing satisfaction and... See more

Payment

Customers had positive experiences with payment, often highlighting the helpfulness and understanding of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an extremely positive and helpful call with Murtaz Hazzan, he went above and beyond to help me during a difficult time and explained all my options to me clearly and thoroughly. Have had a great... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish. They got my IVA accepted quickly and took a huge weight off my mind. No more stress, no more worrying about knocks on the door. Everything was... See more

Company replied

Rated 5 out of 5 stars

I'm am very grateful! It is Amazing how Anchorage Chambers walked me through to regain my basic dignity. I never knew it can ever happen. They pulled me out of the harsh reality that was my personal s... See more

Company replied

Rated 5 out of 5 stars

"Absolutely brilliant, I can't thank the team enough for giving me my life back. From the very first, nervous phone call, I was treated with kindness, respect, and absolutely no judgment. They took th... See more

Company replied


Company details

  1. Insolvency Service
  2. Debt Relief Service

Written by the company

Anchorage Chambers are a team of experienced insolvency professionals based in Salford Quays, Manchester, but our services cover the whole of England, Wales and N Ireland. Our team pride ourselves in our customer service and attention to detail, helping customers to gain control of their money problems using affordable and long-term solutions such as Individual Voluntary Agreement (IVA).


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

My I v a experience

Every thing that I wanted to do was so easy to understand and explained so well by the people I spoke too they are fantastic 😊

April 14, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for sharing your feedback, and please don't hesitate to reach out if you have any further questions or concerns. We're here to help make your journey as smooth as possible!

Rated 5 out of 5 stars

Thank you Fatima for being so kind and…

Thank you Fatima for being so kind and understanding.

April 14, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for sharing your feedback, and please don't hesitate to reach out if you have any further questions or concerns. We're here to help make your journey as smooth as possible!

Rated 5 out of 5 stars

Great help today and all the time

Great help today and all the time , MISS. TAFSER he give me all help I need. Very good and prompt response 👍

April 14, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for sharing your feedback, and please don't hesitate to reach out if you have any further questions or concerns. We're here to help make your journey as smooth as possible!

Rated 5 out of 5 stars

Helpful call with tafser

Helpful call with tafser

April 14, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for sharing your feedback, and please don't hesitate to reach out if you have any further questions or concerns. We're here to help make your journey as smooth as possible!

Rated 5 out of 5 stars

Always content

Hamza was friendly and professional and really understood my situation which I appreciated very much

April 14, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for sharing your feedback, and please don't hesitate to reach out if you have any further questions or concerns. We're here to help make your journey as smooth as possible!

Rated 5 out of 5 stars

Helpful and supportive

I have been with Anchorage Chambers now for four and half years and the service is excellent. I lost my job last year and they worked together with me to sort out my payments and took a lot of stress away from me. Nothing is any bother for them and they are always happy to help. Like today when I spoke to Musadiq, my query was dealt with quickly, politely and efficiently. Thanks Anchorage Chambers for all your support.

April 14, 2026
Unprompted review
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Reply from Anchorage Chambers Ltd

Thank you for sharing your feedback, and please don't hesitate to reach out if you have any further questions or concerns. We're here to help make your journey as smooth as possible!

Rated 4 out of 5 stars

Anchorage Chambers took their time to…

Anchorage Chambers took their time to walk me through everything for me to understand it proper. All my sleepless nights have disappeared. I'm relieved of the stress of seeing countless mails and the thought of bailiffs knocking at the door

April 14, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a four-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Really helpful and friendly advice and…

Really helpful and friendly advice and support. Thank you

April 13, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Tafseer was very helpful

Tafseer was very helpful. Thank you

April 13, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 4 out of 5 stars

Very helpful representative

Very helpful representative

April 13, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a four-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

tafseer Fatima Very helpful and…

tafseer Fatima Very helpful and understanding, would highly recommended using this services.

April 13, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

They are very understanding and always…

They are very understanding and always are happy to help
Tafseer Fatima provided a good experience

April 13, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Kind gentleman and very understanding

Kind gentleman and very understanding

April 13, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Good service,Fatima very helpful

Good service,Fatima very helpful

April 10, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for sharing your feedback, and please don't hesitate to reach out if you have any further questions or concerns. We're here to help make your journey as smooth as possible!

Rated 5 out of 5 stars

Natalie Muir

Natalie Muir - explained everything so well and was comfortable dealing with.

April 9, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Completed IVA

I’ve completed my IVA at the end of April 2026 it’s been i very sample process all the way through. The customer service was brilliant every time I needed any assistance.

April 9, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for sharing your feedback, and please don't hesitate to reach out if you have any further questions or concerns. We're here to help make your journey as smooth as possible!

Rated 5 out of 5 stars

had a very positive experience with…

had a very positive experience with Anchorage Chambers Ltd.
Murtaz Hassan explained everything clearly and in a very professional and friendly manner. He was very helpful, patient, and made sure I understood every step of the process.
I really appreciate the support and guidance I received. Highly recommended!

April 8, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for sharing your feedback, and please don't hesitate to reach out if you have any further questions or concerns. We're here to help make your journey as smooth as possible!

Rated 5 out of 5 stars

ABSOULUTLEY PROFFESIONAL

ABSOULUTLEY PROFFESIONAL, AND HELPFUL THROUGHOUT THE ENTIRE PROCESS,

THANK YOU SO MUCH TO ROSIE AND THE TEAM

April 8, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Exceptional service

I spoke to Rose from Anchorage who was fantastic. She put me at ease and explained everything in a no nonsense and clear manner.

I was at my wits end, I feel I can now breath again. Thank you Anchorage.

April 7, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for sharing your feedback, and please don't hesitate to reach out if you have any further questions or concerns. We're here to help make your journey as smooth as possible!

Rated 5 out of 5 stars

Ismael Paracha was very patient

Ismael Paracha was very patient, very kind, stayed on the phone with me to resolve an outstanding issue that's been going on for 4 months. Thank you

April 7, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

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