Anchorage Chambers Ltd Reviews 2,611

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 673 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and understanding, making them feel at ease during difficult times. The customer service is frequently highlighted as exceptional, with many appreciating the clear explanations and non-judgmental approach. The service provided is often described as excellent, guiding individuals step-by-step through complex processes and making stressful situations manageable. Reviewers are particularly impressed with the efficiency, quick responses, and the overall ease of the user experience, leading to feelings of relief and regained dignity. However, some customers also noted that a little more communication towards the end of the process regarding next steps would have been beneficial. Conversely, a small portion of people felt dissatisfied, mentioning issues with chasing the company for over a year to resolve matters and feeling fobbed off.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, kindness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism,... See more

Service

Reviewers consistently express high satisfaction with the service, describing it as outstanding, exceptional,... See more

User experience

People report positive experiences with user experience, with many reviewers expressing satisfaction and... See more

Payment

Customers had positive experiences with payment, often highlighting the helpfulness and understanding of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an extremely positive and helpful call with Murtaz Hazzan, he went above and beyond to help me during a difficult time and explained all my options to me clearly and thoroughly. Have had a great... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish. They got my IVA accepted quickly and took a huge weight off my mind. No more stress, no more worrying about knocks on the door. Everything was... See more

Company replied

Rated 5 out of 5 stars

I'm am very grateful! It is Amazing how Anchorage Chambers walked me through to regain my basic dignity. I never knew it can ever happen. They pulled me out of the harsh reality that was my personal s... See more

Company replied

Rated 5 out of 5 stars

"Absolutely brilliant, I can't thank the team enough for giving me my life back. From the very first, nervous phone call, I was treated with kindness, respect, and absolutely no judgment. They took th... See more

Company replied


Company details

  1. Insolvency Service
  2. Debt Relief Service

Written by the company

Anchorage Chambers are a team of experienced insolvency professionals based in Salford Quays, Manchester, but our services cover the whole of England, Wales and N Ireland. Our team pride ourselves in our customer service and attention to detail, helping customers to gain control of their money problems using affordable and long-term solutions such as Individual Voluntary Agreement (IVA).


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Musadiq was Very helpful

Musadiq was Very helpful, sorted all that was needed, reassured all would be ok .very clearly spoken .

April 7, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for sharing your feedback, and please don't hesitate to reach out if you have any further questions or concerns. We're here to help make your journey as smooth as possible!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from Hamza, he dealt with my request quickly and efficiently

April 7, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for sharing your feedback, and please don't hesitate to reach out if you have any further questions or concerns. We're here to help make your journey as smooth as possible!

Rated 5 out of 5 stars

Amazing team

Amazing team
Very understanding and supportive
thank you

April 2, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 4 out of 5 stars

Information query

Easy to contact and my query was resolved by a knowledgeable advisor called Murray

April 2, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a four-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

The staff have been extremely…

The staff have been extremely considerate and have done an excellent job in resolving everything efficiently.

April 2, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Very helpful service

April 1, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

We greatly appreciate your kind words and five-star feedback regarding your experience with Anchorage Chambers. If you have any concerns in the future, please contact us, and we will endeavour to help. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Excellent, reliable service

Anchorage Chambers provided a smooth and professional service from start to finish. Communication was clear, everything was handled on time, and the whole process felt straightforward. A genuinely positive experience.

April 1, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Excellent customer service each time

Excellent customer service each time. I was treated with kindness and respect. Customer service are kind and I was treated as real human person.

April 1, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

We greatly appreciate your kind words and five-star feedback regarding your experience with Anchorage Chambers. If you have any concerns in the future, please contact us, and we will endeavour to help. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

I'm really happy with service from…

I'm really happy with service from tafser

April 1, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

I'm am very grateful

I'm am very grateful! It is Amazing how Anchorage Chambers walked me through to regain my basic dignity. I never knew it can ever happen. They pulled me out of the harsh reality that was my personal secret. I never know that I could be brought legally to trust the system. The British system is not the dread I assumed or thought previously. THANK YOU SO MUCH!!!

March 31, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us Five-star review. It's truly heartening to know that this process has brought you relief. Your well-being is our priority, and we're grateful for the opportunity to be of assistance. If there's anything more, we can do for you or if you have any questions down the road, please don't hesitate to reach out. Thank you for putting your trust in us. Wishing you continued peace and financial stability. Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Excellent service

Excellent & friendly service from
Mohammad Abdullah and all other advisors

March 31, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Great customer service.

Great customer service.
Thank you,

March 31, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Top Quality

The team are absolutely fantastic. Always there to help when you have any problems and always reassuring you. Yaseen has been a massive help and is also a great asset to the company.

March 31, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

100% recommend 👌🏻 really professional…

100% recommend 👌🏻 really professional and smooth contact 👌🏻 👏

March 31, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Excellent customer Service

Abdullah made my customer experience gain my day. His professionalism and extandable knowledge, answered all my questions and prioritise my requests to make sure it does not affect my financial life. Great customer service

March 31, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

My experience with Tafseer was…

My experience with Tafseer was excellent she helped me with every single question i ask her she is absolutely helpful thank you so much.

March 31, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Spoke with Tafseer very helpful and…

Spoke with Tafseer very helpful and polite very great communication.

March 31, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

It was nice experience quick service…

It was nice experience quick service problem sorting thanks to fatima tefseer.

March 31, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Chris NIxen was very polite and…

Chris NIxen was very polite and explained everything very clearly so i could understanding

March 30, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Completed IVA

I have completed my IVA it has been very easy to do they have been supportive and fair throughout. A little more communication towards the end about the next steps would have made it perfect. Spoken to Ishmael today and he cleared it all up. They have been supportive through income changes and always helped me out. Highly recommend.

March 30, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

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