Anchorage Chambers Ltd Reviews 2,611

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 673 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and understanding, making them feel at ease during difficult times. The customer service is frequently highlighted as exceptional, with many appreciating the clear explanations and non-judgmental approach. The service provided is often described as excellent, guiding individuals step-by-step through complex processes and making stressful situations manageable. Reviewers are particularly impressed with the efficiency, quick responses, and the overall ease of the user experience, leading to feelings of relief and regained dignity. However, some customers also noted that a little more communication towards the end of the process regarding next steps would have been beneficial. Conversely, a small portion of people felt dissatisfied, mentioning issues with chasing the company for over a year to resolve matters and feeling fobbed off.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, kindness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism,... See more

Service

Reviewers consistently express high satisfaction with the service, describing it as outstanding, exceptional,... See more

User experience

People report positive experiences with user experience, with many reviewers expressing satisfaction and... See more

Payment

Customers had positive experiences with payment, often highlighting the helpfulness and understanding of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an extremely positive and helpful call with Murtaz Hazzan, he went above and beyond to help me during a difficult time and explained all my options to me clearly and thoroughly. Have had a great... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish. They got my IVA accepted quickly and took a huge weight off my mind. No more stress, no more worrying about knocks on the door. Everything was... See more

Company replied

Rated 5 out of 5 stars

I'm am very grateful! It is Amazing how Anchorage Chambers walked me through to regain my basic dignity. I never knew it can ever happen. They pulled me out of the harsh reality that was my personal s... See more

Company replied

Rated 5 out of 5 stars

"Absolutely brilliant, I can't thank the team enough for giving me my life back. From the very first, nervous phone call, I was treated with kindness, respect, and absolutely no judgment. They took th... See more

Company replied


Company details

  1. Insolvency Service
  2. Debt Relief Service

Written by the company

Anchorage Chambers are a team of experienced insolvency professionals based in Salford Quays, Manchester, but our services cover the whole of England, Wales and N Ireland. Our team pride ourselves in our customer service and attention to detail, helping customers to gain control of their money problems using affordable and long-term solutions such as Individual Voluntary Agreement (IVA).


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very Helpfil

I was going through a lot of stress to pay my monthly repaiment of my debt. They helped me solved a lot of my problem through their sercice. I highy recommand this service.

March 27, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you so much for your fantastic Five-star review! We're thrilled to hear that you had such a positive experience with us. Your feedback means a lot to us, and we're always here if you need anything in the future! Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Very pleasant thanks ablullah

Very pleasant thanks ablullah

March 26, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

I received financial insolvency advice…

I received financial insolvency advice from Mr Bill at Anchorage chambers and I am very grateful for the support he gave me. He listened to my situation carefully and without any judgment, which made it much easier to talk openly about my finances. He explained every option available to me in a clear, honest way, making sure I fully understood what each route would mean before making a decision. Throughout the process, his professionalism and empathy made a stressful situation feel more manageable. I would highly recommend Mr Bill to anyone needing impartial insolvency advice.

March 26, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Iktabar (i apologise if I spelt it wrong)

I spoke with a very nice gentleman by the name of Iktabar (i apologise if I spelt his name wrong), he was very polite and friendly and helped me with my query in a swift and professional manner, thank you for your help today

March 26, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us Five-star review. We're thrilled to hear that Iqtidar was able to guide you through your IVA, providing the support you needed. Your well-being is our priority, and we're grateful for the opportunity to be of assistance. If there's anything more, we can do for you or if you have any questions down the road, please don't hesitate to reach out.

Rated 5 out of 5 stars

Very polite and helpful

Very polite and helpful

March 25, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Amazing company

Amazing company, made me feel so relaxed, and told me straight not just what I wanted to hear. I am so happy and relieved. James was amazing and really did make me feel at ease. Thank you so much

March 25, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

The person I Spock to was very…

The person I Spock to was very knowledgeable, understood my situation, and was sorted out strate away , thank you .

March 23, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Exceptional coverage of all options…

Exceptional coverage of all options were given, very clear voice and i felt respected at all times.

March 23, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Iqudar was very helpful

Iqudar was very helpful

March 23, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

They have really helped me with my…

They have really helped me with my payment to my creditors and they are easy to contact

March 20, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Helpful understanding staff

March 20, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for your positive feedback! It truly means a lot to us and if you have any queries, feel free to contact Anchorage Chambers!

Rated 5 out of 5 stars

I cannot speak too highly of this…

I cannot speak too highly of this company who I have worked with for over two years.
I have had some serious medical issues and the responses received have been above and beyond helpful. Thank you to all concerned at Anchorage Chambers.

March 19, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Very helpful very patient and very…

Very helpful very patient and very understanding
Would fully recommend

March 18, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 1 out of 5 stars

Took an IVA out in my name after I…

Took an IVA out in my name after I explicitly told them 6 times not to.

Have been chasing them over a year to get this sorted and they just keep fobbing me off and are now investigating themselves into what happened.. literally the worst company I've ever dealt with.

March 18, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Dear Luke Rogers,

We are sorry to note that you have had a bad experience with our services. We apologize for any inconvenience or distress this has caused. Please be assured that we take your feedback seriously. Your complaint is currently under investigation and I can see my colleague spoke with you yesterday. Please do not hesitate to contact our customer services if you have any more concerns.

Yours sincerely,
Anchorage Chambers

Rated 5 out of 5 stars

They are their to help

Rose was amazing she didn’t judge me and explained everything to me
I didn’t feel under any pressure and the relief I felt knowing that I was getting the help and support from this company and could talk to them at anytime

Deborah

March 16, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

This experience was dealt with…

This experience was dealt with professionally, but with courtesy.
The process was efficient; all stages were explained clearly. It was made as simple as possible. Thank you all

March 17, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Absolutely amazing team

Absolutely amazing team.
From start to finish I couldn’t have been offered more help.

March 17, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Very understanding and trustworthy company

Highly professional company to manage an IVA. Also very understanding and helpful on my financial circumstances.

March 13, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

It was quick and easy to get done what…

It was quick and easy to get done what I needed and un a pleasant and professional manner.

March 12, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you so much for your fantastic Five-star review! Your feedback means a lot to us, and we're always here if you need anything in the future! Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
The representative was very kind and helpful.

March 11, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you so much for your fantastic Five-star review! Your feedback means a lot to us, and we're always here if you need anything in the future! Once Again thank you from Anchorage Chambers.

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